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All 86 Sacramento hotels

Clarion Inn at Arden Village

2.5 of 5
1401 Arden Way, Sacramento, CA 95815
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Clarion Inn at Arden Village
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33%
Ranked #55 of 86 hotels in Sacramento
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63 reviews from our community

    Trip type
Traveller rating
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Date Rating
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 15 June 2013 NEW

I was looking for a place to stay for a few days in Sac and this was the cheapest at the time. I arrived around 2 in the morning and there was no one in the front desk, i said "hello?" and a guy appeared from the back room looking like he just woke up. He wasnt the nicest of... More

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
17 June 2013

Thank you for taking the time to review our hotel. We take pride in providing the best customer service and apologize for not reaching our goal. We take your comments to heart and will be addressing your issues during our next staff training season. Thank you again and we hope you might come see us again in the near future. More

San Francisco, California
1 review
5 of 5 stars Reviewed 11 May 2013

Alana helped me in making a reservation which was a delight. I stay at the clarion quite often and she is very good addition to the property. they opened the pool for me after hours which I was so greatfull. really nice place to stay very reasonable prices. I will continue to stay here at the clarion formally the red... More

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Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
13 May 2013

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and we were able to accommodate your request to open the pool late. Thank you again and we hope to see you again soon. More

Sonora, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed 8 May 2013

Granddaughter was playing in a volleyball tournament at Cal Expo and needed two rooms for one night close by. It was functional and conveniently located to Cal Expo and the Arden Fair Mall where we did some shopping and had dinner. On Sat. after tournament games were over we couldn't check in before the specified time because of several other... More

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Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
10 May 2013

Thank you for taking the time to review our hotel. We are glad you enjoyed shopping at Arden Fair Mall. On behalf of the entire staff we would like to apologize for the issue you had with your shower. We hope that you might stay with us again in the near future. More

Texas City, Texas
1 review
5 of 5 stars Reviewed 2 May 2013

Sad to admit my daughter told me to go on trip advisor because of the experience i had at my last hotel. It was that bad! So i did and i want to complement The Clarion Previously Red Lion Inn. I stayed there Recently and i was not happy. I hesitated to make the reservation because of the reviews, but... More

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Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
3 May 2013

Thank you for your recent review. We are glad you noticed all the improvements we have made. We are lucky to have such great staff members. Thank you for giving the Clarion Inn another chance and we hope to see you again real soon. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 27 April 2013

Have been coming here for the last 5 years for an anual dog show.Changed from a Red Lion to a Clarion but it has not improved...Called the front desk and counted 15 rings until they answered ...Then asked if I could be put on hold....Told them my AC unit was blowing warm air and my St. Bernards were panting like... More

Was this review helpful? Yes 1
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
30 April 2013

Thank you so much for taking the time to review our hotel. I have taken all your concerns to our staff, and we are working on ways to make your next stay more pleasurable. On behalf of the entire staff we would like to apologize for not exceeding your expatiations. We are aware of your loyalty and we hope that... More

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1 of 5 stars Reviewed 25 April 2013

First night, opened door and the smell of mold was overwhelming. Good thing we had a bottle of Febreeze spray with us. When toilet flushed, it flooded the bathroom but we were there for a week long conference with approx 200 other women . . . so we stuck it out. They were quite prompt at fixing the toilet the... More

Was this review helpful? Yes 1
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
26 April 2013

Thank you so much for taking the time to review our hotel. Our entire staff apologizes for not exceeding your expectations. We are taking your feed back to heart and working on ways to improve the hotel to make sure no other guest has any issues during their stay. We hope you might give us another chance in the near... More

Eugene, Oregon
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 17 April 2013

This hotel changed management -- or at least the name -- since my last stay, but the experience was even worse than before. Another reviewer states that "new owner and management are trying;" I saw no evidence of that. Making the reservations was an exercise in futility; every time I called, I was put on hold for 5 minutes at... More

Was this review helpful? Yes 1
See 2 more reviews by MegandBigGeorge for Sacramento
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
18 April 2013

Thank you for taking the time to review our hotel. I would like to apologize on behalf or all of the staff for not exceeding your expectations. There is no excuse for the issues you had during your stay. For the maintenance issues we have implemented a preventive maintenance program that will prevent any issues in your room, and we... More

Rensselaerville, New York
1 review
4 of 5 stars Reviewed 14 April 2013

New owner and management are trying. The room I had was very nice, as expected of Clarion. There was one malfunction problem, but was taken care of within 10 minutes. When the lobby computer I was using did not work with the printer to print out my boarding passes, the manager took me to his office to use his computer... More

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
17 April 2013

Thank you so much for taking the time to review our hotel. We are making all efforts to keep our guests happy at all time. We are glad you noticed are willingness to do so. We are, as you mentioned working out some of the changes still but most everything is completed. Thank you so much for staying with us... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 April 2013

Re: Clarion/Extended Stay - This place is AWFUL! First there are hookers (and their pimps) all over the place with johns coming and going at all times of the night. The rooms (supposedly non-smoking) reeked of smoke. Its a value hotel so ok, goes with the territory. I had a package sent to me in an emergency and it was... More

Was this review helpful? Yes 1
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
8 April 2013

Thank you for taking the time to review our hotel. On behalf of the entire team I would like to apologize for not exceeding your expectations. We have offered to compensate you for any damages that might have been done to your package. We hope you might give us another change in the near future. More

Lake Forest, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 November 2012

We were in Sacramento for a wedding. I had an evening gown, two long dresses and a coat. I openned the closet door and found a wall and a two foot maybe high openning down by the floor. I also found an old TV armoire that was about 2 foot high. I called the front desk to tell them that... More

Was this review helpful? Yes 1
Lisa M, Guest Relations Manager at Clarion Inn at Arden Village, responded to this review
9 November 2012

Thank you for taking the time to comment on our hotel. I do agree with you that the closets are small. When they did the renovations, and added central heating and air. they took up some closet space. As you mentioned we do have some rooms still with a closet. I hope to see you again soon in the near... More

 
 
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Additional Information about Clarion Inn at Arden Village

Also Known As:
Red Lion At Arden Village Hotel
Red Lion At Arden Village Hotel Sacramento
Red Lion Hotel Sacramento
Red Lion Sacramento
Address: 1401 Arden Way, Sacramento, CA 95815
Region: United States > California > Sacramento
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 86 hotels in Sacramento
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Experience true Sacramento hospitality and comfort at the newly renovated Clarion Inn at Arden Village; an exceptional, distinctly different and unique full service hotel in the heart of Northern California. The perfect choice whether you are in town for business or pleasure. Our impeccable service and casual northwest flair will make your stay comfortable in Sacramento. ... more   less 
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