We chose the Sunshine Motel because on Priceline, it had a better guest satisfaction rate than other similar properties in the area. (We were driving while making reservations and didn't read the other Trip Advisor review here). We hope our experience was only a fluke because we realize everybody makes mistakes or has bad days, but based on our experience alone – DANGER, Will Robinson! Flee this place. We arrived after midnight – check-in was courteous, and we elderly people trucked our stuff upstairs to the room. We soon noticed that a dismounted/broken ceiling ventilation fan was sitting on the back of the toilet, with loose parts that and sharp metal edges which made us reluctant to move it. The hole in the ceiling was disconcerting, but we figured we could cope for a night. A bit later when we flushed the toilet, it made loud siren-like sound for 45 seconds. Okay, we figured, we just won’t flush the toilet during the night. As we got ready to crawl into bed, we realize that the control for the heating/AC wall unit was so high up that even my six-foot husband could not reach it. There were no chairs in the room safe for standing on so we were pretty much stuck with whatever came out. While there was a small microwave and refrigerator, there was no coffee pot; our room was supplied with only one very thin plastic disposable glass, and ice was an extra cost. Paint job was horrible and bathroom seat incredibly oddly painted in different layers; toilet was so stained that it looked filthy. Management refused to even provide us with paper cups to make our own instant coffee in the microwave, and we felt that even if we dug through our loaded car to the picnic basket to get out our own glasses, they would be too tall to fit. Management said they hadn’t advertised coffee or breakfast, so we should not have expected a coffee maker. Okay. But after we expressed our serious discontent over the toilet noise, the unsafe AC/heating unit which my husband believed to be a code violation, and the disconcerting broken fan left in the bathroom, we were told that they had already known about the fan [and maybe the toilet sound] and that it was our fault for not coming down the night before to ask for a different room for these problems we noticed over time, not right away on check-in. There was never an apology, and we were just told that other motels in the neighborhood only provided the thin plastic, non-microwavable glasses, too. There was no price adjustment. We were told we should have called the desk to come adjust our heat/AC. What were we supposed to do, call them if the room got too warm, then too hot, all night long? The general condition of the property was so run down that we never imagined there might be any better rooms. We regularly stay at one-star motels and are quite content with slightly shabby or gaudy or old furniture for just a few hours of sleep; our expectations were not at all unrealistic. For the $60 we paid, we have stayed at MUCH nicer motels with breakfast, pool, etc., where the management went out of their way to be accommodating. The neighborhood was also a worrisome place to park overnight. We got through the experience by reminding ourselves that we were better off than the people stuck on the broken cruise ship for days without food or A/C or working toilets. On the positive, the wifi worked well, and the bed was not bad. The bedspread and curtains matched each other, but not the rose trim wall paper, and the bedspread had some very worn spots. The outer doors were painted nicely [on the inside it looked almost vandalized], and the cleaning staff was very pleasant to me the next morning. If we had paid only $30 but gotten the decent bed we did, we’d have figured we’d gotten our money’s worth and could cope with the scarier, noisier aspects. We hope the owners are able to fix these problems and begin to receive better reviews, but as things were in February 2013, we would say, “Danger, Will Robinson!” and urge others to avoid this place.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.