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Residence Inn by Marriott San Bernardino

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Traveller (66)
Room & Suite (58)
Videos (1)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#8 of 32 hotels in San Bernardino
Location
Cleanliness
Service
Value
Residence Inn San Bernardino features spacious suites with free Wi-Fi and full kitchens. Guests enjoy access to a free breakfast, on-site fitness center, indoor pool, boardroom and outdoor patio.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Heated pool
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

1040 Harriman Pl, San Bernardino, CA 92408-4204
Residence Inn by Marriott San Bernardino
156Reviews1Q+A26Room tips
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Anita S wrote a review Dec 2023
California7 contributions
Excellent. Very friendly and courteous staff. Well staffed, 2 desk staff when we arrived late at night, and a maintenance person there. The room was last minute and we were pleasantly surprised. We needed a two-room suite and not only got a two-room suite, each with a bathroom, and a lovely kitchen area. Very comfortable and quiet. The location was great, with restaurants nearby. Even the housekeeping staff were polite. We will definitely return, as we have family in Loma Linda. The hotel is currently remodeling, and I'm sure it will be even better next time we stay. We highly recommend it.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Dec 31, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vicki Ds wrote a review Dec 2023
Western Springs, Illinois81 contributions19 helpful votes
I stayed here because the location was close to my client - and was delighted by great customer service throughout my stay. From the fun perks at check in (designed to alleviate the issues due to construction - which I personally did not experience at all) to the team member who let me grab a quick muffin and piece of fruit from the breakfast area (that wasn't open when I had to leave for the airport in the wee hours of the morning) - the service was great. Room was clean, water pressure good, and wi-fi reliable.
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Date of stay: December 2023
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Dec 31, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Utard Traveler wrote a review Oct 2023
Cedar City, Utah9 contributions2 helpful votes
We had an unplanned trip to California so, not knowing fully what was happening we booked a two night stay! We brought our pet with us and were informed of a 150 dollar pet fee per night! Thats right, 150 per night! However, knowing how good Marriott was in the past, and not having much choice in the matter we booked it anyway! The first thing we noticed was the King size bed that was advertised was nothing more than a queen size bed in other hotels! This should have been a dead giveaway as to how the stay was going to go but, it was Marriott, they’re the best, right? Later we discovered that we did not need to say the entire two days but, upon informing the front desk that morning before normal checkout we were informed by a rather nice employee that a second night would still be charged! Ok, this is very strange for a business to do, charge a person for services NOT rendered! Oh yea, the pet fee was actually $170 per night because they tacked on another $20 Bucks as well as other add ons that hotels in Vegas and other resorts do! I must say their employees are still the best but, I never thought that Marriott would ever go the way of a corporate greed policy! Its extremely disappointing!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Make sure your travel plans are in concrete before you book with a Marriott!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Oct 13, 2023
Thank you so much for your feedback. I wanted to clarify some of the information. The pet rate is $150 for the first night and $20 a night after that. You were charged $170 based on 2 nights. Also, as a Silver Elite member we did give you a complementary upgrade to our One Bedroom Queen Suite which are queen beds. I do apologize as we did not know you preferred the King bed otherwise we would have left the reservation as booked without the upgrade. We do have a 24 hour early check out policy which is posted online, at the front desk and in the rooms, I can understand how this can be upsetting. I have refunded the $20 pet fee for the second night as well as the $15 parking for the second night based on the information about not being at the hotel for the second night please allow 5-7 business days to see the refund.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barry S wrote a review Oct 2023
2 contributions
Mikey was my check in agent, he was very kind and genuinely courteous when recognizing me waiting in line. He told the guest he was working with to excuse him for just a minute as he apologized to me for the wait and offered me a bottle of water. I waited less than 5 minutes and I was checked in. The staff is very friendly on the phone as well. Great breakfast as well
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Oct 13, 2023
Thank you so much for this feedback. I was very happy to share with Mikey and the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynne M wrote a review Aug 2023
8 contributions5 helpful votes
Michael S was working the front desk and was so lovely, both at check in and check out. The room was clean, nice, and quiet. They had a nice welcome gift for tiered members and little game where you could spin a wheel and earn 1000 points or a snack from the store or whatever (I can't remember all the goodies). The room felt spacious (I had plenty of room to do a band / yoga workout in the living room this morning) and there was more than enough tea/coffee/bottled water, etc. for my stay. Anyway, I came for a concert just to stay for the night and I was pleasantly surprised at how nice my stay was. Great, old-fashioned customer service--the way it was meant to be. Highly recommend! :0)
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Nice & close to casino and concert venue. Great price to be able to crash after the concert and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Sep 20, 2023
Thank you so much for the feedback. We love hearing it and look forward to sharing with the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vacation64720789800 wrote a review Apr 2023
1 contribution
The rooms are comfortable and the amenities are top notch. The staff is friendly and and caters to your needs. The area has many shopping and dining options. And finally the breakfast has many different tasty selections! Can't wait to stay here again!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Apr 9, 2023
Thank you so much for the feedback! We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail14663525705 wrote a review Apr 2023
2 contributions1 helpful vote
We did not have an enjoyable experience. 1/The room provided to us was next to the parking lot with noise/interruptions. Manager promised to try and change but did not bother to convey any feedback 2/Cleanliness around the campus was poor. My booking confirmation conveyed that the room would be cleaned every 2 days but I was told cleaning will be done every 3 days 3/Eventually cleaning that was done was not comprehensive with dust on the floor. Again the manager conveyed he will handle this but nobody turned up till we had to go to the front desk to complain 5/Bread provided at breakfast was stale and had fungus. 6/Yet to get the points for the stay although it has been over 10 days. I have always received friendly service at a Marriot and this stay has sadly been an exception
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Apr 9, 2023
Thank you for the feedback. I am truly sorry that this was your experience with us. We appreciate you taking the time to give us feedback to ensure that issues are addressed and corrected. We will look into your missing points as well please reach out to us so I can look up your bonvoy number to make sure you get those points.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traci E wrote a review Aug 2022
1 contribution
Last minute reservations for a family function. Great prices, Check in was flawless and room were clean. Micheal S was professional, courteous and extremely helpful. Five stars to him! Thank you! Thank you!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Dec 28, 2022
Thank you for much for your feedback! I look forward to sharing it with the staff and those you mentioned. We hope to see you the next time your travel brings you to town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bianca M wrote a review Aug 2022
1 contribution1 helpful vote
Great service and customer service by Mark and Michael S! We really enjoyed our stay at the Marriott Residence Inn!! Both were very charming and excellent staff members!! Highly recommend! Definitely worth the stay! Nice hotel rooms and very clean!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded Dec 28, 2022
Thank you for much for your feedback! I look forward to sharing it with the staff and those you mentioned. We hope to see you the next time your travel brings you to town.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kenneth H wrote a review May 2022
5 contributions3 helpful votes
Well staffed, maintained, and kept. This location is an older property a couple of years behind in scheduled improvements. However, the two engineers, Gilbert and Kathy, have performed the work and is still a good stay. GM, Sarah Davis, is a working manager ... meaning she works the front desk, kitchen, and whatever it takes to run her ship well. Staff project enjoyment in their job and leadership. Breakfast has changed due to the recent pandemonium - and not well to my liking but I'm just one voice. Cleanliness - 8/10, Comfortably 9/10, breakfast (subjective), good hot water. Some outside noise but not bad
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Date of stay: April 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: There is traffic all around the property and close to IH 10 but rarely hear it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Davis, Owner at Residence Inn by Marriott San Bernardino
Responded May 25, 2022
Thank you so much for your feedback! We have missed seeing you around! We hope to see next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$200 - C$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn san bernardino hotel san bernardino, san bernardino residence inn
LOCATION
United StatesCaliforniaSan Bernardino
NUMBER OF ROOMS
95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Residence Inn by Marriott San Bernardino - UPDATED Prices, Reviews & Photos (CA) - Hotel - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott San Bernardino
Which popular attractions are close to Residence Inn by Marriott San Bernardino?
Nearby attractions include Exodus Escape Room (1.0 km), GLO Mini Golf (0.7 km), and 5.11 Tactical (1.0 km).
What are some of the property amenities at Residence Inn by Marriott San Bernardino?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott San Bernardino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott San Bernardino?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Residence Inn by Marriott San Bernardino?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Residence Inn by Marriott San Bernardino?
Conveniently located restaurants include BJ's Restaurant & Brewhouse, Mimi's Cafe, and In-N-Out Burger.
Are there opportunities to exercise at Residence Inn by Marriott San Bernardino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott San Bernardino?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott San Bernardino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott San Bernardino offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn by Marriott San Bernardino?
Many travellers enjoy visiting A K Smiley Public Library (7.6 km) and Asistencia (4.9 km).