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All 71 San Jose hotels

Four Points by Sheraton San Jose Downtown

3.0 of 5
211 S. First Street, San Jose, CA 95113
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78%
Ranked #12 of 71 hotels in San Jose
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209 reviews from our community

    Trip type
Traveller rating
    80
    78
    27
    14
    10
Date Rating
Los Angeles, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 June 2013

I've stayed here a few times and the location is great if you need to be downtown, walk to Adobe, convention center, local downtown restaurants, etc. Downtown SJ has really improved on dining options. Everything is 1-4 blocks away, 2-10 minutes. The hotel is old but has been refurbished and is very clean. The rooms are nothing special but they... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
12 June 2013

We're happy to hear you enjoyed your stay at Four Points. Thank you for taking the time to write a review. We welcome the feedback so we can continue to improve our guests' experience. We hope to welcome you back. Cheers! More

Irvine, California
2 reviews
1 of 5 stars Reviewed 5 June 2013

Location is good, food was good, but staff, don't know what customer service means. very rude, unprofessional, very disappointed on the price that was paid. Our room was with breakfast, and breakfast get's server until 10 AM, we came down from room to the Mosaic restaurant and the server looked at his watch , because we were the only one... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
13 June 2013

Thank you for taking the time to write a review. We regret to hear about your experience at Mosaic and at the front desk. We want all of our guests to feel welcome. We will discuss your review in our next team meeting. More

Simi Valley, California
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2013

The rooms are modestly sized but well appointed, clean and quiet. Super helpful front desk staff, good restaurant and pleasant lobby make this centrally located hotel a real find. I'll certainly be back.

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
12 June 2013

Thank you for taking the time to leave us your feedback. We're pleased to hear you enjoyed your stay and that you'll choose us again the next time you're in the area. Take care! More

Boulder Creek, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013

This is the second time my wife and I have stayed here and enjoyed this stay just as much as the first. The hotel is very much conveniently located downtown with easy access to lots of restaurants, bars and transit. The beds are amazingly comfortable and gave us the best nights sleep for a while. The staff are attentive, pleasant... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
24 May 2013

We are thrilled to hear you had the same great experience this stay as you did the first time! Thank you for taking the time to share your thoughts and feedback. Looking forward to welcoming you back the next time you're in town! Take care. More

Palos Verdes Estates, California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 May 2013

Stayed here 1 day for business. Very convenient location for walking to local restaurants. I got an upgraded hotel room facing the courtyard which was decently furnished and comfortable. It's a no frills, yet comfortable hotel that I would stay at regularly if I was on personal travel. One thing I would improve is the parking lot which could be... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
16 May 2013

Thank you for the review. We're glad you enjoyed the simple comforts of Four Points and that you would return again on personal travel. We hope to see you again soon! More

Montara, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 May 2013

Great hotel stay in a great location. Numerous restaurants and bars with in walking distance. Staff friendly and helpful. The room exceeded expectations and the bed was really comfortable. Will definitely stay here next time I was in town My only complaint was that we arrived for breakfast at 10:05 and was told service stopped at 10:00 and we couldn't... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
10 May 2013

Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and that you will stay with us again the next time you're in town. More

San Francisco, California
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed here this past weekend with a few friends and had a very nice stay at this property. Really nice staff at the front desk and the property was well maintained. Our room was very large with two full beds, a desk and two sofa chairs to relax in. The beds and pillows were super comfortable! The bathroom was big... More

Was this review helpful? Yes 1
Cologne, Nordrhein-Westfalen, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

Our trip to San Jose was wonderful. The hotel staff was amazing and went above and beyond for our party. JC, Director of Sales & Marketing was amazing in helping us organize this trip. JC and the rest of the staff was quite in helping us find interesting things to do around San Jose and San Fransisco. Also, your facilitates are... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
22 April 2013

Thank you for the kind review. We will share your comments in our next team meeting. It was our pleasure to help you find fun things to do in the area! Hope to see you again soon. More

Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 April 2013

I'm very happy with the service, especially at the front desk. On arrival, the greeting was warm and genuine, and I immediately felt welcome. Unfortunately, there was a small issue with the toilet plumbing but it was arranged to be fix right away once I informed the staff of the problem. Also, the location of the hotel is very good,... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
8 April 2013

Thank you for your feedback. We're glad you enjoyed your stay, our service and our value. We hope to see you again the next time you are in San Jose. Take care! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 March 2013

I really like this place close to everything just a small walk to what ever you would like to do.staff very friendly and helpful. We wanted to see a movie called front desk and they printed out all the movies and times by the time we came down. Very nice and free water a big plus.Other places I stay up... More

Was this review helpful? Yes 1
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review
2 April 2013

We are delighted to hear we delivered a consistent experience for both of your stays with us. Thanks for sharing your feedback! Hope you enjoyed your movie. See you again next time. More

 
 
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Additional Information about Four Points by Sheraton San Jose Downtown

Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
Address: 211 S. First Street, San Jose, CA 95113
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#11 Business Hotels in San Jose
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 
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