I have stayed at Four Points San Jose several times now. One would never suspect that this hotel is a Four Points due to its excellent service and attractive lobby and rooms. During both of my visits the service was excellent, both in the restaurant and the hotel itself. The food at the restaurant is terrific both at dinner and... More

I have been traveling extensively to San Jose for the past several months, and the Four Points is now my home away from home...Rates are generally much better than other nearby major flags, and the Four Points flag seems out of place...this hotel feels more like a Sheraton than a FP...The facility is right next to VTA, and has great... More

I found this hotel to be an exceptional value. The historic architecture has been maintained but it is a fully modern and hip experience. The rooms are completed updated with high-end materials. The work-out room is exceptional, with equipment you'd find in a luxury gym. The connecting hotel and bar is also a high-end experience. With self-service parking connected to... More

This hotel is perfect if you are looking to stay in downtown San Jose and do not want to spend the money to stay at the top end hotels. The rooms are charming, clean and the service was very good. They offer free beer tastings in the restaurant on site and free breakfast with the room. More

I stayed here during my sister's wedding. She had arranged for a bunch of rooms at a discounted rate for friends and family to stay. I have to say, the staff was amazing! They were so helpful to provide directions to every restaurant, parking area, etc that the entire group was bombarding them with! They handed us maps, and highlighted... More

This is an old hotel that they have been pretty successfull at making it comfortable and hip. They have an awesome happy hour. The rooms are small but comfortable. My only complaint... High speed is anything but! I have tried the wired and the wireless and they both really bite. That being said, the location is great. I will stay... More

I stayed at this hotel in 2011 and for the regular rate was upgraded automatically to a great suite. So, I booked another night. I was ONE stay away from platinum. Instead of doing the same thing they INSISTED on charging me a $30 upgrade fee. I even contacted SPG supervisor for assistance. The hotel manager REFUSED to give me... More

I recently stayed at this Hotel while in San Jose for a concert at the HP Pavillion. The location was very convenient, and we were able to walk from the hotel to the pavillion. Front desk staff was very helpful, and made sure all our needs were met during the stay. Room was very quiet and bed was extremely comfortable.... More

I really hoped for better experience with Starwood this time around, and this wasn't bad at all: I would say 4- out of 5. Four Points in general is better fresher brand than say Sheraton and even most of Westins. Good location right in downtown, really great service during check-in and generally from front desk. Very clean well appointed room,... More