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The Sainte Claire

4.0 of 5
302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Hotel amenities
The Sainte Claire
Ranked #15 of 71 hotels in San Jose
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209 reviews from our community

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Traveller rating
    80
    64
    31
    17
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Date Rating
Sacramento, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

The hotel was recommended to me at the last moment. It has a great location and is full of character. The modern renovationsrespecters the hotel's original charm but provided all the modern conveniences. The room was not large but avoided the bland "cookie cutter" decorations of the larger chain hotels.The staff was helpful and attentive. Although it has limited dinning... More

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Sacramento
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW

I stayed on April 25th 2013. We liked the location because it was in walking distance of the concert we were going to. Upon arrival, there is not much room to park for vallet. The vallet service was polite and I did like that they provided a card to text them in order for them to bring my car back... More

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San Marcos, California, United States
1 review
5 of 5 stars Reviewed 8 May 2013

I want to leave a positive comment regarding my recent stay at the Sainte Claire Hotel in San Jose. Specifically, two employees that demonstrated outstanding service: Manny & Brittany. From my arrival, Brittany made me feel like I was the only person staying in the hotel. She was quick to answer any and all questions I had (I am not... More

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Redding, California
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 April 2013 via mobile

Such history for me with this hotel! One of the first "nice hotels" I got the pleasure of saying at while on tour years ago! Still h as great elegance and charm:) great location. Great view. Great linens and bed. Walking distance to everything! Love the staff and feel of it all.

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 April 2013

The main floor is beautiful, but the rest of the hotel shows its age. Dirty carpets do not show character in my opinion. At any rate, I had a roach in my room--no mater how nice anything else was, this made my experience terrible. I've been in many hotels and I've never seen a bug in my hotel room. I... More

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Eric P, General Manager at The Sainte Claire, responded to this review
6 May 2013

Hello Chakram5, I am very disappointed to hear of the experience you had in your guest room. Please know that this type of experience is not common at The Sainte Claire and since hearing about it we have since taken every step possible to ensure it was a one-time only occurrence. We have a comprehensive and environmentally safe system for... More

NYC
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 April 2013

We chose this hotel because we prefer historic hotels to chain lodgings. The foyer and entry room were very nice. This hotel was typical of the genre. Service was average, valet was attentive and the room had old world charm. The restaurant in the hotel had good food but really poor service. We would stay here again.

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See 2 more reviews by hulettdi for San Jose
Eric P, General Manager at The Sainte Claire, responded to this review
6 May 2013

Hello coonkitty, Thank you for your feedback - it is truly appreciated. First, I would like to speak to your comments about the guest room you stayed in. It certainly sounds like you stayed in one of our queen rooms, of which we have less than 20 in the hotel. I will agree they do feel small, but I have... More

New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 March 2013

I usually do the "bed flop" upon entering a hotel room and it was with wonderment that my back met the feather bed. It was an amazing experience. I also LOVED the cove lighting in the bathroom. It almost made me feel like I was outdoors! I also dined for brunch at the Italian restaurant. This is a gem of... More

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Moorland Iowa
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 February 2013

What a beautiful hotel !!!!!!! We came from Iowa to go and see our daughter sing at the Opera San Jose. We stayed 4 nights I had no problem with anything... work out room was really nice too. It had a pace to eat right in the hotel.... wonderful food! We walk to the opera.....that was nice.... walking distance to... More

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San Francisco
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 February 2013

To say I was disappointed with this hotel is a huge understatement. To start, this was probably the smallest hotel room I have ever stayed in in my entire life. It was so small that the bed was almost pushed up against the wall which meant there was only room for 1 nightstand. If you're alone I guess it doesn't... More

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San Juan Island, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 February 2013

Second favorite place to stay when on business in San Jose. The staff is just exceptional : knowledgable, helpful, and they know the area. There's only one drawback: thin walls. It's an old building, beautifully maintained, but noise can be a problem.

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Additional Information about The Sainte Claire

Also Known As:
The Sainte Claire Hotel
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
Larkspur Collection San Jose
Address: 302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Region: United States > California > San Jose
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotels in San Jose
#5 Best Value Hotels in San Jose
#5 Luxury Hotels in San Jose
#9 Family Hotels in San Jose
#14 Business Hotels in San Jose
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sainte Claire is one of California’s genuine grand landmarks – a stately hotel with majestic, plush interiors situated in the heart of downtown San Jose. This landmark embraces the character of yesteryear and greets the innovators of tomorrow with luxurious modern amenities and timeless service, from complimentary wireless high speed internet, DVD players and movie library, to the full service business center and the knowledgeable Concierge. Additionally, the hotel offers signature amenities, including L’Occitane bath and body products, high-tech efficiencies, and a warm, welcoming atmosphere. Relaxing and comfortable, yet inspiring and sophisticated – The Sainte Claire truly offers the best of both worlds. ... more   less 
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The Sainte Claire
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