Stayed this week for three nights. Nice reception - nice staff in fact generally. The room I got - it always seems to be the same one after asking for quiet room is just old and a little bit smelly. Limited hot water on a Sunday. Room service 1/10 - tasteless massive portions I coupd not finish. I would not... More

Rooms were spacious, nice desk area to work from and use of internet in the room. Received a fresh hot cookie when I checked in. Friendly staff More

This is a good choice for an airport hotel, which is all we anted for a late night arrival from Hawaii and early morning departure. It's very close to the airport and is one of those vast airport conference centers. The rooms are all far away, but the rooms are also spacious and reasonably comfortable. No wi-fi available in the... More

Near airport but quiet. Very well managed, beautiful property, clean, extremely well maintained. Most helpful and delightful staff. Couldn't imagine a more convenient place to stay in San Jose, Costa Rica. More

The lobby is lovely -- fireplace, large, nice good sized and open lounge area. But you don't usually stay in a hotel because of its lobby -- you really need to get up to your room and work (for business) then eventually sleep. Well, they have decent internet service. They don't provide a real desk chair -- but rather an... More

I stayed overnight at this hotel and will not stay at this hotel again for the following reasons: 1) Self parking costs $18/night 2) Room was dated 3) Heater did not function. I called the front desk and they stated that they would have maintenance come up to check it. Maintenance never came up and I finally fell asleep in... More

Great location for airport. We love doubletree, this one is just a little dated. More

My husband and I stayed overnight at this hotel in January 2012, between flights from Atlanta to Honolulu. It was a rather frustrating experience. When we made reservation, the hotel did not tell us that we had to call to ask for a courtesy van to ick us up. So we assumed as at airports in LA and San Francisco,... More

No one here cared. From the bell staff standing there with his hands in his pocket ("Do you want some help with that?") to the person who didn't run our credit card appropriately (which forced us to go back downstairs to run it again to order a movie) and the lack of empathy it was apparent we were putting people... More