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All 26 Santa Ana hotels »

DoubleTree Club by Hilton Orange County Airport

3.5 of 5
7 Hutton Centre Drive, Santa Ana, CA 92707-5794
Hotel amenities
Ranked #10 of 26 hotels in Santa Ana
3.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    17
    38
    15
    10
    4
Date Rating
SusyandFam
Los Angeles, California
2 reviews
4 helpful votes
2 of 5 stars Reviewed 7 February 2012

I made my reservation months in advance for 2 rooms I called several times for either joining or right next door and surprise when I get there they said they REALLY tried but the best they could do was at the other end of hall! The room was small but clean. I was there for marathon, it was 30mins away... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
7 February 2012

Greetings from the DoubleTree Club by Hilton Orange County Airport! Thank you for taking the time to review us on TripAdvisor.com. Your feedback and comments are very important to me and I wanted express my deepest apologizes for the inconveniences you experienced during your stay with us. We try our best to accommodate every guest request and I am sorry... More

vanwawingnut
vancouver wa
Reviewer
3 reviews
4 of 5 stars Reviewed 23 January 2012

Very nice Hilton/Double tree property. Surrounded in a business park, and not directly under the arrival path of SNA. Close to the Sergerstrom Performing Art Center. Convenient freeway accessibility. Room was clean, neat, staff was friendly. Self park is an additional cost, and the lot looks small and fills up quickly. Picturesque view from some rooms of a man made... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
31 January 2012

Greetings from the DoubleTree Club by Hilton Orange County Airport! I wanted to thank you for taking the time to review our property on TripAdvisor.com! We really appreciate your feedback and I'm happy to hear that your stay was a great one. We look forward to your future visits and I encourage you to provide feedback so we can continue... More

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Eryka12
Eryka12
Reviewer
5 reviews
3 of 5 stars Reviewed 20 January 2012

I came to this hotel on a work trip. It's a smaller hotel that's a bit older. The walls are really thin, when the person next door is showering, flushing the toliet, etc it sounds like it's in your room. When anyone opens or closes the door around you it shakes your whole room which is a bit scary if... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
24 January 2012

Greetings from the DoubleTree Club by Hilton Orange County! Thank you for your feedback regarding your stay with us. I'm sorry to hear that you were not happy with certain aspects of our property. Our public areas were recently remodeled and we're constantly improving the appearance of all areas of the hotel. Just this week we finished our elevators and... More

taylorc27
marlow
Senior Reviewer
9 reviews
8 helpful votes
4 of 5 stars Reviewed 2 January 2012

Just spent another 10 night here. Great little hotel off the main road with everything you could need for a good base. Proximity to all shops etc ( Fashion Island, SCP, Irvine Spec.)etc is great. About 1 hour from Palm Springs ( and outlets)!!! The shuttle service is a great bonus as next time I wont bother to hire a... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
24 January 2012

Hello from the DoubleTree Club by Hilton Orange County Airport! Thank you for reviewing us for the second time on TripAdvisor.com! I am extremely grateful for your honesty and I value your feedback. I am happy you had a wonderful experience with us during your past stay. I see that you had a couple of negative highlights about your stay... More

sfman38
San Diego
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 1 January 2012

I have stayed at quite a few Doubletree hotels so I am familiar with the typical offerings. Usually the larger hotels have more to offer than the small ones but I found the opposite to be true in this case, in most areas at least. Check-in was easy and very friendly. The rooms look to have been remodeled pretty recently... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
24 January 2012

Greetings! Thank you for your feedback about your stay with us! We value your experience and I am happy to hear that you had a wonderful stay. We take pride in providing the best amenities, best food quality, and amazing customer service. I'm sorry you feel our fitness center was too small. We are exploring options into expanding this area.... More

Triplewin
Big Lake, Minnesota
Top Contributor
214 reviews
108 helpful votes
4 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

This is my second review of this property. For my money this property represents the best value for you money in the area. Negatives Parking Situation/Cost Some smoking rooms Positives Staff Restuarant & Lounge on-site Breakfast Buffet Internet Service Business Center Rate Shuttle Service Overall I highly recommend this property. The staff is exceptional and despite what some reviewers say... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
12 December 2011

Greetings for the DoubleTree Club by Hilton Orange County Airport! Thank you for reviewing our property on Tripadvisor.com! We value your feedback and I am extremely happy you enjoyed your stay. I wanted to let you know about our Corporate VIP Package. This package includes complimentary breakfast buffet, internet, and parking. The Corporate VIP Package is always priced at an... More

IcameIsaw
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews
4 helpful votes
3 of 5 stars Reviewed 28 November 2011

We booked our non-smoking king bed suite w/ sofa bed couple of months ago. Shuttle from airport was very convenient and it took only 5-10 minutes to get to the hotel. Arrived after 10 PM and were told that the room we had booked was not available. The only room that could accommodate 4 of us was a smoking room... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
29 November 2011

Greetings from the DoubleTree Club by Hilton Orange County Airport: Thank you for your feedback regarding your past stay. I wanted to personally apologize for not being able to accommodate your confirmed room type. This is so disappointing to me and I will address this with the Front Office Manager. I am pleased you enjoyed our breakfast. Our breakfast buffet... More

beachrestaurantfan
washington dc
Senior Reviewer
9 reviews
12 helpful votes
2 of 5 stars Reviewed 12 November 2011

This old property fails on so many levels. Front desk staff are inexperienced and have not been trained to be more responsive to customer needs. When checking out saw a $12 charge for an $8.00 laundry charge. Their response, "you didn't read the small print. It says there is a $2.00 'bundling charge' and a $10.00 minimum. You need to... More

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DTCLUBORANGECO, Public Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review
28 November 2011

Greetings from the DoubleTree Club by Hilton Orange County Airport! I wanted to thank you for surveying your overall experience at the DoubleTree Club by Hilton Orange County Airport . Here at the DoubleTree Club we encourage our guests to survey our products, services, and amenities. I apologize that you had a bad experience at our property and would love... More

IHorsfield
Preston, United Kingdom
Senior Contributor
25 reviews
11 helpful votes
3 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

I had 7 nights at the hotel, frustrated by the parking charges. I had no problems and on the whole and found it comfortable. It does appear quite dated but with the rate I paid through Expedia I could not complain. Staff on the whole were very attentive and friendly, the room was clean but the bathroom looked old. If... More

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ladderless
Cleveland, Ohio
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 3 November 2011

Full Disclosure: I am a Hilton Diamond member, and the Doubletree brand is my least favorite of all of their hotels - These hotels lack a real personality, and do not have consistency in terms of property condition. This Doubletree is decent enough - Clean, VERY friendly, and in a central location. They will pick you up from the airport... More

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DoubleTree Club by Hilton Orange County Airport Also Known As

  • Doubletree Santa Ana
  • Doubletree Orange County Airport
Address: 7 Hutton Centre Drive, Santa Ana, CA 92707-5794

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