We had a great experience at this hotel. The most impressive part was the staff- they are clearly empowered and encouraged to give excellent customer service. From the moment we arrived until the hotel's van dropped us off at the airport at 5:35 a.m. the next day, it could not have been smoother sailing. There may be a hotel closer... More

Hotel was very booked. Nonetheless, they made an impressive effort and were able to accommodate us for our three day stay. Hotel is convenient to Balboa Island and convenient to Disneyland where we spent most of our time. Parking was not a problem in spite of the heavy bookings with no extra charge for parking unlike some other hotels in... More

As a Hilton Honors Diamond member I have had the opportunity to stay in Hilton properties throughout this country. This Hampton Inn sets the bar for excellence in service I have always felt welcomed and an 'honored', (pardon the pun), guest in this hotel. The training this staff receives should be used throughout the Hilton corporation!

We stayed here with a family group in town for a wedding. The hotel is very clean and well maintained. The rooms were comfortable and had all the amenities we needed. Plenty of options for a good breakfast. Staff was friendly and helpful. We'll stay there again.

Well my wife and I used this hotel for the guests we had that were coming to our wedding from out of town. From our initial meeting with Mishel to our final check day after the big event, she was nothing short of spectacular with everything. She was very accommodating to all of our request and last minute changes. She... More

My family and I enjoy staying at Hampton Inn's. The rooms are clean. Spacious and not all cooped up feeling. We try to stay at these when ever we go out of town. They average from $98 - $130.00 for nice big rooms.

The room layout was nice with the seperated sleeping and sitting areas. The finish on the wooden furniture was falling off, the paint on the french doors was coming off, the tile in the bathroom was chipped and the frame on the window screens was bent about 1" and no longer sealed. Looks like it was a great room about... More

This hotel has helpful staff and great rooms. Friendly staff and clean rooms are a huge plus! From check-in to check-out the staff was more than willing to help from anything from printing my plane boarding passes to getting a hot chocolate at 2am for my 3 year old. It was by far the best experience we have had in... More

The staff at the front desk were very welcoming and helpful in every way to people from out of town. The room was beautiful and we had a wonderful stay! Breakfast was awesome! The pool and hot tub was also very nice and had a relaxing atmosphere.