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Holiday Inn Express Santa Cruz

2.5 of 5
1410 Ocean Street, Santa Cruz, CA 95060
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Ranked #7 of 52 hotels in Santa Cruz
4.0 of 5 stars 142 Reviews
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142 reviews from our community

What travellers say about this hotel
  • Short drive(5)
  • Underground parking(5)
  • New hotel(5)
  • Only complaint(4)
  • Great Place(4)
  • Friendly and helpful(4)
  • Hot tub(4)
  • Very clean(4)
  • Rooms are clean(4)
  • Free breakfast(3)
Traveller rating
    71
    46
    9
    12
    4
Only show reviews for Family (61) | Couples (45) | Business (24)
Date Rating
lordchaff
east kilbride
Contributor
16 reviews
7 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

Stayed here in January 2012. The hotel was immaculate and the staff very helpful. The complimentary breakfast was superb too. Scrambled eggs or omelettes, sausage, sweet pastries, pancakes, yoghurts and endless coffee and OJ. Good wee business centre where you can plan your day on complimentary pc's and internet. The hotel is about a 20 minute walk to downtown, not... More

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Kevin_WalnutCreek
Walnut Creek
Senior Contributor
22 reviews
9 helpful votes
4 of 5 stars Reviewed 5 February 2012

We needed a room for one night as we were attending a wedding in the area. We arrived early and unfortunately our room was not available. They took our cell number and called as soon as the room was ready. The parking below the building was nice as parking is scarce in the area. The room was clean, sparsely furnished,... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
17 February 2012

Dear Kevin_WalnutCreek, Thank you for choosing our Holiday Inn Express & Suites for your stay in Santa Cruz and for taking the time to share your great experience with other travelers as well as for uploading photos!! We know there are many choices for lodging and we appreciate being your choice hotel and are glad to hear that you will... More

SteveTraveler
Seal Beach, SO CA USA
Contributor
14 reviews
5 helpful votes
5 of 5 stars Reviewed 1 February 2012

Modern, excellent bed/mattress (better than at home!) Super modern bathroom with quality fixtures! Hospital-clean, nice breakfast with a pleasant breakfast area! Library-Quiet! what a relief! Free Wi Fi! Nice desk and high-back modern office swivel chair Nice staff, lots of underground parking, only 3 years old establishment And all for a reasonable price! Finally a nice place in Santa Cruz... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
17 February 2012

Dear SteveTraveler, Thank you so much for such a lovely review! We feel honored to have you as our guest and hope you'll visit us again in Santa Cruz real soon! Thank you, Thank you! Regards, Angélica Rivera General Manager More

CBTSTraveler
San Diego
Contributor
13 reviews
1 helpful vote
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Stayed here during Christmas with the family. Making reservations on the phone was a breeze and the very friendly reservations clerk gave an excellent recommendation for a quiet room. I was upgraded to a lovely suite with TV, microwave, and a separate living area with flat screen TV. Bed was super comfy. Free buffet breakfast in the morning. Desk staff... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
25 January 2012

Dear CBTSTraveler, Thank you for reviewing our hotel. We are so glad you had such a great stay! We appreciate your candid feedback about our Desk Staff. If you would like to discuss further, please contact me direct at 831.295.6001. Thanks for staying with us! We hope to see you again soon! Best Regards, Angélica Rivera General Manager More

susyq09
Northern California
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I used this hotel after researching info from trip advisor and other sites. The hotel is clean and the staff were very helpful. My room was large with a king bed, chair and ottoman, and desk. Wi fi was great. The BEST feature of all was the breakfast. Pancakes, eggs, bacon, biscuit and gravy, fruit, yogurt, cereal, hard boiled eggs,... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
13 January 2012

Dear susyq69, Thank you for staying with us and for letting us know of your great stay. We are so happy you enjoyed our breakfast! Its hard to stay away from the pancakes machine. We all love the pancakes! We regret that you heard the cars on the street. Please make sure to call me or my team directly when... More

65Sharon
Brisbane, Australia
Senior Contributor
26 reviews
19 helpful votes
5 of 5 stars Reviewed 5 January 2012

We stayed here for 1 night on way from LA to San Francisco. Just wanted clean and comfortable bed for the night and this hotel delivered + free buffet breakfast the next morning. Beds were very comfortable and bathroom clean. Also had free wifi which was great. My son used the free fitness facilities and said they were good. The... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
13 January 2012

Dear 65Sharon, Thank you for choosing our Holiday Inn Express & Suites while in route to San Francisco from Los Angeles. We appreciate it! I am glad that we delivered and exceeded your expectations with a great hotel. We hope to see you next time you are in town. Best Regards, Angélica Rivera General Manager More

AACC777
Waltham, Massachusetts, USA
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 20 December 2011

It's my first time visiting Santa Cruz with my family. I should say, I've been staying in several H.I.E.'s and I am very impressed with this one. This one is one of the cleanliness and updated hotels I've stayed at. I agree with one of the reviewers. Although the hotel was close to the freeway, the rooms were quiet. I... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
22 December 2011

Dear AACC777, Thank you for choosing our Holiday Inn Express & Suites Santa Cruz as your hotel during your visit to Santa Cruz. We are very happy you enjoyed your stay with us and look forward to having you stay with us again! Happy Holidays! Best Regards, Angélica Rivera More

Pilbarette
Wickham, Australia
Contributor
16 reviews
10 helpful votes
4 of 5 stars Reviewed 15 November 2011

From what we could see of some of the hotels in Santa Cruz, this one was the best of them all. We stayed for 3 nights in this hotel. Even though the hotel is right off the freeway we didn't hear any noise with our freeway facing room. The hotel is very clean with a very nice and ample breakfast... More

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HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review
22 December 2011

Dear Pilbarette, Thank you for naming us one of the Best Hotels in Santa Cruz. We are truly honored! Thank you also for your helpful tips. We hope that you got to enjoy our beautiful city during your stay and look forward to having you again soon. If there is anything we can help you with, please reach out to... More

tali71
Cupertino, California
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 7 November 2011

I wasn't nervous because my previous experience at a holiday inn express was awful. This hotel, however, was really really lovely. It is either new or remodelled as the furniture all looked new. Everything was spotless. THe rooms were very nice- not huge but not small either. The breakfast was nothing fancy but had everything you could want for a... More

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Irene D
Fort Myers, Florida, United States
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 4 November 2011

This was a new Holiday Inn Express, quite a change from the old Holiday Inns as we remember them. You have to put your key in a slot right inside your room. This key operates everything electrical in your room. This prevents people from leaving lights on, cranking the a/c and overall just wasting electricity. The desk was very helpful... More

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Holiday Inn Express Santa Cruz Also Known As

  • Holiday Inn Santa Cruz
Address: 1410 Ocean Street, Santa Cruz, CA 95060

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