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Hotel Shangri-La Santa Monica

4.0 of 5
1301 Ocean Avenue, Santa Monica, CA 90401
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Hotel Shangri-La Santa Monica
Ranked #16 of 34 hotels in Santa Monica
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396 reviews from our community

Traveller rating
    139
    140
    54
    35
    28
See reviews for
Families
61
 
Couples
205
 
Solo
19
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This is a wonderful hotel! The rooms are spotlessly clean, the staff are friendly and helpful, and the ambiance is relaxed yet elegant. On Wednesdays and Saturdays the Santa Monica fresh market is steps from the door - a plus if you are staying in one of the hotel's rooms with a kitchen. The location is perfect for all attractions,... More

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Charlotte, North Carolina
Top Contributor
109 reviews 109 reviews
59 hotel reviews
Reviews in 70 cities Reviews in 70 cities
281 helpful votes 281 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I met up with colleagues at the Shangri-La, after one recommended we head to the rooftop bar for drinks at sunset. What a treat! Wonderful wine and beverage selection, attentive service, good snacks, friendly people! Walked to nearby Sugarfish sushi restaurant afterward, and would not have changed a thing. Perfect evening!

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

What a nice stay, shopping around the corner, restaurants up and down the street and people watching for days. Right across the street from the parkway for an amazing evening stroll. The only negative is the noise, very busy road so it can be noisy until the city falls asleep but I think everything else outweighs the noise...just lovely

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello Cari H We are happy you enjoyed your stay with us in wonderful Santa Monica! We look forward to welcoming you back very soon! Sincerely, Matthew Director of Operations More

UK
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 May 2013

Overall a good hotel in a great location and we would revisit, but ... We arrived after dark by road from the south east side and there didn't appear to be any hotel signage. We missed the hotel and the car park. Signage to the car park could also be improved. $34 a day for insecure parking is a bit... More

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Thank you Gasimen for your review! We are happy you enjoyed your stay with us. I will share your comments with the management of Suite 700, our rooftop lounge. We look forward to welcoming you back the next time you are in beautiful Santa Monica! Sincerely, Matthew Director of Operations More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 May 2013

We really enjoyed our stay at the shangri-la, but I can see where others are coming from who did not score this hotel as favorably. The good - 1. Exceptional staff at the front desk (particularly Kimberley who made our stay amazing by instantly upgrading us as it was our honeymoon) 2. Location is right on ocean avenue and Arizona.... More

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello Amanda C Thank you for staying with us and for your review. We are happy you enjoyed the hotel and beautiful Santa Monica! We look forward to welcoming you back soon, Matthew Director of Operations More

Ottawa, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 April 2013

We stayed the end of March, perfect location to the beach, shopping and restaurants. The hotel is very clean and updated, the only issue was the smaller rooms but you get that from renovating an older hotel. The staff was very helpful and friendly. I would return.

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello Birdy66 Thank you for staying with us! We are happy you enjoyed your time at the Hotel Shangrila. We look forward to welcoming you back very soon, Matthew Director of Operations More

Vancouver, Canada
Top Contributor
101 reviews 101 reviews
46 hotel reviews
Reviews in 52 cities Reviews in 52 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 26 April 2013

We read a number of reviews of this hotel and decided to take our chances, even though the reviews here are quite mixed. Our experience was also mixed. This hotel is an Art Deco gem, but our oceanview deluxe room was way too small - probably around 200sq ft. and very cramped. Only about six inches or so between the... More

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello ednacloud Thank you for taking the time to share your comments regarding your stay with us. We look forward to welcoming you back soon! On your next stay, you may want to reserve one of our luxury suites. They are much larger, many with gourmet kitchens and direct ocean views! Until then, safe travels! Sincerely, Matthew Director of Operations More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 April 2013

The Shangri-La is a great hotel, with a beautiful view of Santa Monica beach. I really wanted to give this hotel 5 stars, but there were a couple of issues: - the rooms are noisy, not necessarily from the road but from the lift, pool, internal stairs...people who go to the rooftop bar don't give a lot of consideration to... More

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello Luckyblue__7 Thank you for staying with us recently. And thank you for taking the time to write comments about your stay. We are happy you enjoyed the location of the hotel and the ocean views. We regret the noise you experienced and appreciate you bringing this to our attention. We hope to welcome you back very soon! Matthew Director... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 April 2013

We had the pleasure of staying at this beautiful art deco hotel for 3 nights. It is situated in a perfect position on Ocean ave. iIt is 5 minutes walk to Santa Monica pier and 2 minutes to the great shopping. The rooms are beautifully decorated art deco style and the bed is extremely comfortable. The staff are very friendly... More

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Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello Diane D Thank you for your kind review. We look forward to welcoming you back soon! Sincerely, Matthew Director of Operations More

Newcastle, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 21 April 2013

We spent 2 nights at the Shangri La and loved it. The minute you open the doors into the reception, the smell of the hotel invites you- I don't know what they use but it is lovely.The beds and pillows were divine and the room well appointed and clean. The Hotel is in a great spot; across from the water... More

Was this review helpful? Yes 1
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
15 May 2013

Hello Belsie17 Thank you for your comments! We are happy you enjoyed your stay. We will share your kind words with our hotel driver Chokri! We look forward to welcoming you back soon. Matthew Director of Operations More

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Hotel Summarization (Beta)

What travellers say

  • Pool area(16)
  • Art deco(14)
  • Rooftop bar(12)
  • Bedroom suite(11)
  • Great location(10)
  • Ocean views(10)
  • Valet parking(7)
  • Ground floor(6)
  • Roof top bar(3)

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Santa Monica
#7 On the Beach Hotels in Santa Monica
#10 Luxury Hotels in Santa Monica
#12 Family Hotels in Santa Monica
#16 Business Hotels in Santa Monica
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 
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Also Known As:
Hotel Shangri La Santa Monica

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Hotel Shangri-La Santa Monica
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