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All 27 Santa Rosa hotels

Extended Stay America - Santa Rosa - North

2.5 of 5
100 Fountain Grove Pkwy., Santa Rosa, CA 95403
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Extended Stay America - Santa Rosa - North
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47%
Ranked #15 of 27 hotels in Santa Rosa
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17 reviews from our community

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Date Rating
1 review
3 of 5 stars Reviewed 3 June 2013 via mobile

When we asked if we could check in early, as weary travellers are wont to do and are usually accommodated, the front desk clerk laughed in my face. This set the tone for a poor visit. The room was fine - the freezer was filthy and someone else's personal belongings were left, but we weren't cooking and it didn't affect... More

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Murphys, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

I booked this hotel online through Expedia's "blind booking" in order to get a better rate. We were only there one night and had no need for the kitchen services, so I can't comment on that. The room was dark, smelled like a mixture of old cigarette smoke and boiled cabbage (a non-smoking room). There was hair in the sink... More

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Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review
14 June 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that you found your room to be unclean and had a slight odor of smoke. To prevent this from happening again, I am working with our housekeeping staff to improve our cleaning procedures and inspection policies. Still, I am pleased to know that you... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013

This hotel is immaculate--the room, the lobby and hallways, and the grounds are all beautifully kept. My room was very comfortable...full size refrigerator, 2-burner stovetop, coffee maker, toaster, microwave, large flat-screen TV, even a water purifier on the kitchen sink. The bed was very comfortable with a generous pile of pillows. Best of all, it was spotless. (I dropped an... More

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Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review
18 June 2013

Jan - Thank you for your great review of our property. I'm glad that you found our hotel to be very clean and beautifully landscaped. As well, it is so great to know that your room was comfortable, you enjoyed all of the amenities we had to offer and you liked our friendly, helpful staff. It was a true pleasure... More

Bath
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 11 May 2013

Best thing was the full sized refrigerator, stove top, kitchen sink, microwave. Few cooking utensils (not a lot). Comfortable bed. Not too much noise. Breakfast had oranges, apples, Quaker granola bars, oatmeal packets, coffee, tea, packaged muffins-- I usually skipped it and cooked in my room. Worst thing was smoking around all entrances, occasionally came into non smoking hall. OK... More

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Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review
14 June 2013

Thank you for your great review of our property. I'm so pleased to hear that having the full-size refrigerator and the stove-top was helpful for you. Still, I am sorry for the slight smoke odor in the halls. Our maintenance staff is currently working to eliminate this issue. Thank you again for your review. We look forward to seeing you... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 April 2013

No room service. Supplied breakfast is a joke. No front desk staff almost never. So no one to speak with. I had to wait 15 minutes alone in the lobby for anyone to show up to check me in. Then a non English speaking sleepy lady pushed several sets of keys to me for me to ID mine. Not a... More

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Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review
14 June 2013

Thank you for taking the time to write a review of your stay. I am sorry to hear that you had to wait to be checked-in to our hotel. As well, I am very disheartened that you did not enjoy the grab-and-go breakfast we provide each morning and that our staff did not inform you of our cleaning policies. Please... More

Rancho Cucamonga, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 29 April 2013

Booked and stayed in this hotel upon recommendation...., Never Again! This facility is nothing more than a multi-story "Trailer Park". There is no daily "Housekeeping". If you want "housekeeping", you must pay extra. All amenities have a cost factor. "Continental Bkfst" consists of one coffee urn in the lobby, day old muffins from "Smart and Final", and fresh fruit that... More

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Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review
14 June 2013

Thank you for taking the time to write a review of your stay. I am so disappointed that you did not have a good stay. Please accept my apology. In response to your feedback, I am making sure that my front desk explains everything upon check in . Thank you again for providing us with your feedback. If you have... More

Willits
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2013

The room we had was on the second floor in back away from traffic. Stayed three nights just for R&R, and went to Safari West which is nearby. Our room was clean, nicely decorated with a great little kitchen to fix breakfast and evening snacks. The kitchen had a stove, microwave, refrigerator, and sink.... no dishwasher or oven which was... More

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Bayan Lepas, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 March 2013

The furniture was pretty old and the room has a depressing feeling. On the first night , i was given a room right in front of the lift and it was terrible. I couldn't sleep whole night as i could hear the lift door open and close. Worst part is in the room , i found a sock from the... More

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See 2 more reviews by cyongyong for Santa Rosa
Ali R, Manager at Extended Stay America - Santa Rosa - North, responded to this review
7 April 2013

Thank you for your recent review of your stay. I am sorry to hear that you found a sock from previous guest. To prevent this from happening again, my team is checking twice to make sure they get everything. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me at srn@extendedstay.com.... More

Campbell, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 11 March 2013

This is a very reasonably-priced room that is located just South of the Russian River wine region. It is about 15 minutes from Healdsburg and 10 from downtown Santa Rosa. The Hilton nearby has a very nice restaurant for breakfast or after dinner drinks.

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Ali R, Manager at Extended Stay America - Santa Rosa - North, responded to this review
14 March 2013

Thank you for taking the time to write a review of your stay. I'm glad that the price was reasonable for you and that our location is convenient for visiting local wineries. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Alameda, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 February 2013

The newly remodeled rooms are great. Clean, comfortable and great to have a little kitchen to fix meals in. This time there were no pots and pans in the room, but the front desk clerk was quick to hand me a new set with dishwashing packets too! when I told them about the lack. I stayed two nights, friday and... More

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Ali R, Manager at Extended Stay America - Santa Rosa - North, responded to this review
7 March 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you like the newly remodeled rooms and that the front desk agent was able to solve your problem quickly. I apologize for the smoky smell and noise in your room. Thank you again for your review. We look forward to seeing... More

 
 
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Additional Information about Extended Stay America - Santa Rosa - North

Also Known As:
Extended Stay Santa Rosa
Santa Rosa Extended Stay
Extended Stay America - Santa Rosa - North CA - Sonoma County
Address: 100 Fountain Grove Pkwy., Santa Rosa, CA 95403
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #15 of 27 hotels in Santa Rosa
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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