POOR SERVICE AND LOUSY ATTITUDE ABOUT IT!!!! Called day of check in to date they we would be arriving late and confirmed that we were booked into king room. Arrived at 10:30 pm to find we had been bumped to two queens. Were told by clerk it was done because of convention. Manager Pete told us he had no clue... more

My husband, 4 year old son, 1 year old daughter and I came down to Santee for my sister's wedding. We booked a room at the Best Western Santee Lodge because it was very close to the wedding location at Santee Lakes park. We paid for a non smoking room with double beds. We were assigned room #200 and the... more

This place is not worth it and they should seriously consder hiring a maintenance/repair man. Our door was broken and the staff pretty much said "oh, that's too bad, we can't do anything about it". I asked if they were sold out...which they were not, so why could I not look at another room. I looked at another room and... more

Pros: A swimming pool I didn't use tho it looked fine. Clean room Close (less than a mile) to lots of shopping and chain restaurants Great wireless internet connection Check in and out went smoothly Breakfast was decent for continental The hotel front desk staff was cordial but not super friendly. Cons: Our company booked this hotel for us not... more

After a 8 day cruise, I planned to spend 10 days touring the San Diego area with a car.The motel was clean, Even though the hot tub was broken, who had time to use it. The motel is strategicaly located to access highways to go North, East South & West in the San Diego area.Loacted 1/4 away are large shopping... more

I was planning a trip to the San Diego Sea World & the Zoo with my family. I booked a room for three nights due to its proximity to my places of interest. I checked-in pretty late around 10:00 PM. I found my room carpet to be fully soaked to the bed & it was due to a broken AC.... more