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Embassy Suites Hotel Monterey Bay-Seaside Reviews, Seaside

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Embassy Suites Hotel Monterey Bay-Seaside

3.5 of 5
1441 Canyon Del Rey, Seaside, CA 93955
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Embassy Suites Hotel Monterey Bay-Seaside
157 traveller photos
Ranked #1 of 12 hotels in Seaside
3.5 of 5 stars 414 Reviews
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414 reviews from our community

Traveller rating
    106
    166
    83
    38
    21
See reviews for
Families
187
 
Couples
85
 
Solo
5
 
Business
45
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Excellent Service and Amenity in Monterey”
5 of 5 stars Reviewed 22 May 2013 NEW

Two words: Service and amenity. We all encounter average employees who just get the job done. But once in a while, there are employees who provide truly stellar service. Breakfast server Meixue at the Embassy Suites Seaside is one of those employees. I am convinced she has superhuman powers. Her friendliness and attentiveness went unparalleled. After I asked her for... More

Was this review helpful? Yes 1
Fairfield, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Not what it once was”
2 of 5 stars Reviewed 18 May 2013 NEW

We stayed here nearly a decade ago and at that time we were pleased with the room and the hotel in general. Time seems to have taken its toll on this establishment. To be fair, time had also had an effect on what I expect from a hotel. We tend to stay at nicer hotels (SPG hotels, Intercontinental, Hyatt, Marriott,... More

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

Ashley V, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
21 May 2013

Dear Embassy Suites Guest, We regret to hear that you found the condition of our rooms to be disappointing. Please know that your concerns have been noted and will be taken into serious consideration. We are always in search of ways to enhance our guests' experiences, and you have certainly provided some opportunities to do so. We thank you for... More

Petaluma, United States
1 review
1 helpful vote 1 helpful vote
“Nice family trip!”
4 of 5 stars Reviewed 11 May 2013

Very pleased with our stay. Quiet room. Nice service. Bed just a bit hard for my taste. Nice made to order omlets for a complimentary breakfast! We also enjoyed the afternoon complimentary cocktail hours. Will definatley go back again.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
17 May 2013

Dear Embassy Suites Guest, We are glad that you enjoyed our complimentary breakfast and the evening complimentary cocktails. We apologize that the bed was not to your standards. We look forward to your next visit to our hote. Sincerely, Paul A. Guest Service Manager More

Lincoln, Nebraska
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Adequate But Not Worth The Price”
3 of 5 stars Reviewed 10 May 2013

Hotel is in a nice area of Monterey Bay, 20-mins from the warf area. Air conditioner never worked properly during stay; reported 3 times and IGNORED by the hotel staff. Buffet cooks bacon on Sunday then re-fire's the remainder of the week. By Tuesday it is dry ash; they need to do have higher standards. Room service was good though,... More

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Review collected in partnership with Embassy Suites Hotels

Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
17 May 2013

Dear Embassy Suites guest, Please accept our sincere apologies for the disappointing stay you experienced. We appreciate your honest feedback as it provides us with opportunity to improve the service we provide for our guests. The quality of our breakfast buffet and has been noted and addressed with our staff and managers. We hope you will allow us the opportunity... More

lodi, United States
1 review
1 helpful vote 1 helpful vote
“Our stay”
5 of 5 stars Reviewed 10 May 2013

Enjoyed the hotel, staff, especially Lauren, very help full on reserving our room. Furniture, carpet does need updating. Location was very good , close to Hwy 1. The service for breakfast and evening reception was excellent. Overall we would highly recommend, and will stay here again.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
17 May 2013

Dear Embassy Suites Guest, To hear wonderful comments about our staff and the level of service we provide is encouraging! Thank you for taking the time to share your review of the Embassy Suites Monterey Bay. We hope to see you again on your next visit to Monterey! Sincerely, Ashley V. Assistant Front Office Manager More

Orlando, Florida
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
“Very nice hotel with awesome sunset views”
4 of 5 stars Reviewed 8 May 2013

Was out here on two separate one week trips for business. Both stays were on high floors; one on the side wing, and the other directly facing the ocean (much preferred!), although even the side wings offer partial views of the ocean. The hotel is near (but not on the ocean - a couple blocks away). The parking is plentiful... More

Was this review helpful? Yes 2
Ashley V, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
20 May 2013

Dear Embassy Suites Guest, Thank you for sharing your wonderful review of the Embassy Suites Monterey Bay. We are very pleased to hear that you enjoyed our accommodations and convenient location on more than one occasion. Reviews such as yours are always pleasant to hear. We hope to see you soon on your next visit to Monterey. Sincerely, Ashley V.... More

Madera, United States
1 review
“Great Place to Stay”
5 of 5 stars Reviewed 8 May 2013

Great place to stay if you want to be on the outskirts of Monterey. Easy freeway access, clean and spacious rooms, excellent free breakfast. Very satisfied overall and would be happy to stay there again.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
17 May 2013

Dear Embassy Suites Guest, Thank you for sharing your review of the Embassy Suites Monterey Bay. We are very pleased to hear that you enjoyed our accommodations and convenient location. We hope to see you soon on your next visit to Monterey. Sincerely, Ashley V. Assistant Front Office Manager More

Parma, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Quiet rooms (even with the crowd)”
4 of 5 stars Reviewed 7 May 2013

I was surprised how quiet my room was. There was a marathon crowd (with families) staying at the hotel during my stay and my room was very quiet - no noise from the lobby, neighbors, or elevators. The location of the hotel is near the freeway and some shopping. The manager's reception was good - the breakfast okay.

Was this review helpful? Yes 2
Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
9 May 2013

Dear Embassy Suites Guest, We are glad that you enjoyed our quiet accommodations, despite of a busy marathon weekend. We thank you for your feedback and we look forward to your next visit to the Monterey area. Sincerely, Paul A. Guest Service Manager More

Chantilly, United States
1 review
1 helpful vote 1 helpful vote
“Embassy Suites at Seaside California”
3 of 5 stars Reviewed 5 May 2013

Great place to stay - love it! Stayed about a dozen times. But you must overlook the quality of the room condition and the furnishings. Bed is always great. Food always wonderful. Refrigerator, coffee maker, and microwave may or may not work.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
17 May 2013

Dear Embassy Suites guest, We regret to hear that you found the condition of our rooms to be disappointing. Please know that your concerns have been noted and will be taken into serious consideration. We are always in search of ways to enhance our guests' experiences, and you have certainly provided some opportunities to do so. We thank you for... More

Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
“Nice stay”
4 of 5 stars Reviewed 15 April 2013 via mobile

I stayed here for a work related seminar. The hotel was centrally located and we were treated well by staff. The happy hour and morning breakfast are great. Can't really comment on the price as it was paid by my employer. My wife joined me the last night I stayed and we enjoyed the hotel and she said it was... More

Was this review helpful? Yes 3
Paul A, Front Office Manager at Embassy Suites Hotel Monterey Bay-Seaside, responded to this review
8 May 2013

Dear Embassy Suites Guest, Thank you for sharing your review of the Embassy Suites Monterey Bay. We are very pleased to hear that you enjoyed our accommodations, our convenient location, the complimentary breakfast and the happy hour. We hope to see you soon on your next visit to the Monterey area. Sincerely, Paul A. Guest Service Manager More

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Additional Information about Embassy Suites Hotel Monterey Bay-Seaside

Also Known As:
Embassy Suites Seaside
Seaside Embassy Suites
Address: 1441 Canyon Del Rey, Seaside, CA 93955
Phone Number:
Region: United States > California > Seaside
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Seaside
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites Hotel Monterey Bay-Seaside
1441 Canyon Del Rey
Seaside, CA 93955
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