We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel Pleasant Hill-Walnut Creek

3.5 of 5
1345 Treat Boulevard, Walnut Creek, CA 94597
Hotel deals
Hotel website
Hotel amenities
Special Offer
Shop. Park. Stay.
Embassy Suites Hotel Pleasant Hill-Walnut Creek
Ranked #3 of 7 hotels in Walnut Creek
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Travelocity
and 7 more sites!
Traveller Reviews
Room Prices
Write a Review

259 reviews from our community

Traveller rating
    84
    91
    38
    22
    24
See reviews for
Families
80
 
Couples
35
 
Solo
25
 
Business
82
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

The hotel overall is very good. The rooms are spacious and well appointed, bathrooms are a good size and well stocked. Sofa bed was one of the worst, my son complained like it was sleeping without a mattress on metal, I tried it out and he was correct and I can only imagine how sore my body would be in... More

Was this review helpful? Yes
Washington, DC
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Very nice and comfortable rooms, with plenty of room to spread out if you need to work and don't want it consuming the entire hotel room. Great location if you have meetings in Walnut Creek, and plenty of places to eat located nearby.

Was this review helpful? Yes
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
17 May 2013

Thank you so much for the great review of our hotel! We are very pleased that you enjoyed your experience. We know you have many choices when traveling to the Walnut Creek area and want to welcome you back soon! Tracy Gimbel Director of Sales More

Edmonds, Washington
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Spent 4 night here first of May. This is my second stay at this property. Everything was just as good as last stay except for one thing. I was at the pool reading and I noticed human feces in the water. I called the front desk immediately as the pool had 6-8 kids in pool oblivious to the issue. They... More

Was this review helpful? Yes
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
17 May 2013

Hello and thank you for the review of TripAdvisor. We are so sorry about the incident at the pool. We try to take measures to prevent these situations from occurring and again we apologize. On the other hand, we are glad you enjoyed your stay and that you will return again. Tracy Gimbel Director of Sales More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 12 May 2013 NEW via mobile

We have stayed at many Embassy Suites hotels and this was by far the worst. We booked a premium room and were given a regular room with double beds. After discussing the situation with two employees, we were finally given the premium room. Part of the premium room service is unlimited access to snacks and drinks. Unfortunately, whenever we went... More

Was this review helpful? Yes
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
15 May 2013

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues you experienced with the premium and hotel amenities during your stay. If you return to our area, we hope you will consider staying with us again. Tracy Gimbel Director of Sales More

No California
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 May 2013

We were surprised to find that the Embassy Suites in Walnut Creek-Pleasant Hill does not provide either free parking nor free internet for their hotel guests. This policy sound like it is a bit out dated as most places now provide free internet and at least free parking when you are not in the city. It is convenient to BART.

Was this review helpful? Yes
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
10 May 2013

Thank you for your review of our hotel. The Walnut Creek area has very limited parking surrounding the hotels in the area. Our Valet parking offers a safe, convenient way to park your car. BART is definitely a plus for those that want to take in a day trip to San Francisco. Please come back and visit us soon. Tracy... More

Visalia, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 May 2013

I'm not necessarily reviewing a stay, but more so the kind act they allowed me to do. I booked a hotel for my gf who was going there for a business trip. Well I wanted to surprise her with some flowers when she showed up to her room that night. Well they were kind enough to recommend a few florists... More

Was this review helpful? Yes
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
10 May 2013

Hello Pedro and thank you for your nice review of our hotel. We are so glad our staff was able to accommodate your request for a floral delivery to your girlfriend's room. We pride ourselves in our great customer service and so happy that your surprise was thrilling for her! Tracy Gimbel Director of Sales More

Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2013

This hotel is classy. The comp breakfasts are great and the location of the hotel is terrific - right by the freeways and next to the BART station. The only aggravation is that there is only valet parking and it is a bit pricey.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
15 May 2013

Thank you for the five star review on Trip Advisor. We are very glad that you enjoyed all of the wonderful amenities our hotel has to offer. Please come back and visit us again! Tracy Gimbel Director of Sales More

Manhattan, Kansas
1 review
5 of 5 stars Reviewed 30 April 2013

Our stay at the Embassy Suites at Walnut Creek was top notch. The staff and service doesn't get any better. The hotel and rooms was immaculate. The food was prepared to order and once again the service was terrific. I will definitely look forward to my next stay at Embassy Suites in Walnut Creek.

Was this review helpful? Yes
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
2 May 2013

Hello and thank you for the great review of our hotel! We are so glad that you enjoyed our hospitality and service. We hope to have you come back and visit very soon! Tracy Gimbel Director of Sales More

Junction City, United States
1 review
5 of 5 stars Reviewed 30 April 2013

The hotel was extremely quiet inside, even though it was at capacity. The breakfast was excellent and the happy hour perk was what makes this hotel stand out from other hotels! The location was also excellent for being able to access BART around the San Francisco Bay area. It is a real find!!

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
2 May 2013

Thank you for your wonderful review of our hotel Jeri. We are so glad you enjoyed your stay! Our proximity to BART is great for our guests who want to explore San Francisco. We hope to welcome you back again soon! Tracy Gimbel Director of Sales More

Sparks, Nevada, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2013

Stayed in comfort two nights with happy hour and made to order breakfast. Easy freeway access, but real short walk to BART transit (travel like a local), a doorway to downtown San Francisco. Valet parking at $18/night. Cheap compared to San Francisco. Dined in-house one evening and they had nice menu choices. Finally, nice bicycle trail handy to the hotel... More

Was this review helpful? Yes 1
Tracy G, Director of Sales at Embassy Suites Hotel Pleasant Hill-Walnut Creek, responded to this review
29 April 2013

Thank you for the great review on Trip Advisor! We are really happy that you found our hotel the perfect place to stay in the area. BART is still the best way to visit San Francisco. The Iron Horse trail is a great place to bike, walk or run and is so close by. Come back and visit us again... More

 
 
 
Still looking for a hotel?
Highly rated hotels in or near Walnut Creek
Trendy
Hotel Shattuck Plaza
Hotel Shattuck Plaza 4.0 of 5 stars 458 reviews
Family-friendly
Diablo Mountain Inn
Diablo Mountain Inn 3.0 of 5 stars 25 reviews
Romantic
Executive Inn and Suites
Executive Inn and Suites 4.0 of 5 stars 427 reviews
Luxury
Claremont Hotel Club & Spa
Claremont Hotel Club & Spa 3.5 of 5 stars 549 reviews
Show Prices ABS:HotelCheckRates-d76013?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305493?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d78742?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d80965?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Walnut Creek
Holiday Inn Express Walnut Creek 4.0 of 5 stars 225 reviews Renaissance ClubSport Walnut Cre... 4.5 of 5 stars 142 reviews Walnut Creek Marriott 3.5 of 5 stars 147 reviews Lafayette Park Hotel & Spa 4.5 of 5 stars 270 reviews
Show Prices ABS:HotelCheckRates-d79652?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d253933?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d79647?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d271650?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 7 hotels in Walnut Creek, ranked by popularity

Been to Embassy Suites Hotel Pleasant Hill-Walnut Creek? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Embassy Suites Hotel Pleasant Hill-Walnut Creek

Also Known As:
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Address: 1345 Treat Boulevard, Walnut Creek, CA 94597
Phone Number:
Region: United States > California > Walnut Creek
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 hotels in Walnut Creek
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, Priceline, Olotels, Hotwire, Venere, Hotels.com and Tingo so you can book your Embassy Suites Hotel Pleasant Hill-Walnut Creek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Pleasant Hill-Walnut Creek, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing