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All 4 Westlake Village hotels

Hyatt Westlake Plaza in Thousand Oaks

3.5 of 5
880 South Westlake Boulevard, Westlake Village, CA 91361
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Hyatt Westlake Plaza in Thousand Oaks
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153 reviews from our community

    Trip type
Traveller rating
    33
    64
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    18
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Date Rating
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW via mobile

A good business hotel, rooms are nice, kept clean. Staff is very friendly. It's far from downtown LA, and not a ton do do close by, but the area is nice. If you are looking for the LA experience, stay downtown, if you want the hills and more the suburbs, check this out. Check out Brent's across the street, great... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
18 June 2013

Dear David, Thank you for sharing feedback about the your recent stay at the Hyatt Westlake Plaza. We are thrilled that you enjoyed our clean and accommodating rooms! An advantage of our property is the ideal location between Malibu Beaches, Santa Barbara and Los Angeles. With a family, you can experience the highlights of Southern California in a short amount... More

Libertyville, Illinois
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 8 June 2013

great location. local restaurants and bars were fantastic. On Tuesday nights a local bar called BJ's has 1/2 priced wine. I had Le Crema Pinot Noir. At $23.00 a bottle it was a bargain! The local beer at this hotel are fantastic.

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See 2 more reviews by Joe R for Westlake Village
HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
18 June 2013

Dear Joe, Thank you for taking the time to share your recent experience at the Hyatt Westlake Plaza on TripAdvisor. We're thrilled that you enjoyed the location of our property and took advantage of the surrounding locations! Please stop by next time you are in Westlake Village! Warmly, David M More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 June 2013

My husband and I stayed here for one night as part of a wedding group. While helping the bride to get ready for the rehearsal I had a peak in one of the 2 large suites. It was very nice, with 1.5 bathrooms and a large outdoor space, perfect for a large group of girls getting ready for a wedding.... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
14 June 2013

Dear Kristin, Thank you for taking your time to share your recent experience at the Hyatt Westlake Plaza. We are thrilled that our outstanding service was able to accommodate your early check-in and able to deliver your gift bags on time. We often hear positive comments about the location of our property and we are happy that you were able... More

Caddo Mills, Texas, United States
1 review
2 of 5 stars Reviewed 29 May 2013

I was booked here during a training session with my company. Upon arriving to the room, there was a dehumidifier operating full blast and the coffee cup area was dirty(I actually took the whole basket to the front desk so it could be replaced). The room never completely cooled off even though the unit was set as low as it... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
3 June 2013

Dear Connie, I would like to thank you for sharing your recent experience at our hotel on TripAdvisor. We greatly appreciate your compliments about the location of our hotel, however we are very disappointed to hear that the level of service and quality of your hotel room fell short of your expectations before arriving to our hotel. Please let me... More

San Jose, California
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 29 May 2013

This is a very nice place to stay but the property is small so it gets crowded if an event is taking place. For example there was a wedding going on one night we were there. The party used the lobby as a cocktail area so every hotel guest had to walk between a bar and an appetizer buffet, with... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
3 June 2013

Thank you for taking the time to share your recent experience at the Hyatt Westlake Plaza. We are thrilled that you enjoyed the location of our cozy and charming hotel. My sincerest apologies for the difficulties you experienced trying to navigate through the hotel during the busy event. I hope that this experience doesn't deter you from staying with us... More

OAK PARK, CA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 19 May 2013

I stayed here on Tues, April 30th and there's good, bad and gross. Good: The staff was extremely nice, efficient and willing to please. The bed is excellent and the bathroom was okay. The bad: Rooms are somewhat dated, choice of restaurants and menu very limited. The gross. I could only sit on my bed to do work on my... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
1 June 2013

Thank you for sharing your recent experience at the Hyatt Westlake Plaza. We are thrilled that our customer service was efficient and accommodating throughout your stay. My sincerest apologies for your guestroom experience, it appears that our service did fall short. Next time you are traveling to Westlake Village, please send me an email directly at david.mcgovern@hyatt.com to ensure your... More

Sedona, Arizona
1 review
5 of 5 stars Reviewed 16 May 2013

When we first checked in to the property we not pleased with our room it was dusty and had a unpleasant smell. I went down to the front desk where I was greeted by Valerie, who immediately took care of the situation. She put my family and I in another room with a beautiful view and assisted us throughout our... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
17 May 2013

Dear Eleanor, We appreciate you sharing your recent experience with us at the Hyatt Westlake Plaza. Valerie is such a great asset to our hotel and I will be sure to pass along this positive review for her to see. It's great to hear that Valerie was able to display such a great attitude from check-in to check-out. Please let... More

Washington Township, New Jersey
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 15 May 2013

I know, sounds weird, right? But in conducting my examination of my rom at the Hyatt Westlake Plaza, I saw a layer of dust behind the headboards of the bed. That, plus the trash in the bathroom had not been emptied from the prior guest upon my arrival. With that said, though, the room itself was comfortable, reasonably clean, and... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
17 May 2013

Dear Lisa, Thank you for taking the time to share your recent experience at the Hyatt Westlake Plaza. We sincerely apologize that your room was not up to Hyatt's standards and that our authentic service was able to turn your stay around. We often hear positive reviews about our location and we are thrilled that you were able to take... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 10 May 2013

My fiance and I were getting married in the Thousand Oaks area, and I had stayed here once before with a positive experience. So, we decided to reserve a weekend room-block for attending family and friends, giving them a discounted rate and convenient stay repetitively close to the venue. In a nutshell, everything went very well. Danielle, a manager at... More

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HotelRep_11, Guest Relations Manager at Hyatt Westlake Plaza in Thousand Oaks, responded to this review
11 May 2013

Thank you for sharing your positive experience about your recent stay at the Hyatt Westlake Plaza! We take pride in providing the best, most authentic customer service and we are glad that you received the Hyatt touch. I will be sure to share your comments with Danielle, Brittany and our Catering team. Congratulations on your successful wedding and please visit... More

1 review
3 of 5 stars Reviewed 8 May 2013 via mobile

Most of the staff were friendly, the room was alright, the temp fluctuated a lot at night. But everything about that hotel was overpriced from the drink and the food, which was mediocre at best. And I forgot a small personal item in the room, an after spending three nights spending god knows how much money at their hotel, still... More

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Additional Information about Hyatt Westlake Plaza in Thousand Oaks

Also Known As:
Hyatt Westlake Plaza Hotel
Hyatt Westlake Plaza Hotel Westlake Village
Hyatt Westlake Village
Westlake Village Hyatt
Address: 880 South Westlake Boulevard, Westlake Village, CA 91361
Region: United States > California > Westlake Village
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Westlake Village
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Escape from the ordinary in Southern California at the extraordinary Hyatt Westlake Plaza in Thousand Oaks. A unique combination of outstanding business facilities and a resort-like atmosphere, lush gardens and relaxing décor create a Mediterranean luxurious hotel oasis in the center of this busy Thousand Oaks business complex in Westlake Village. Conduct meetings in elegant, updated venues, host an outdoor reception in the warm California sun, or court clients at a nearby golf course. Take advantage of our luxury hotel's ideal location to visit sights from LA to Malibu, Ventura or Santa Barbara with ease. Discover for yourself the outstanding services and welcoming staff that make Hyatt Westlake Plaza in Thousand Oaks a perennial favorite. ... more   less 
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