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Hilton Garden Inn Colorado Springs

3.0 of 5
1810 Briargate Parkway, Colorado Springs, CO 80920
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Hilton Garden Inn Colorado Springs
Ranked #20 of 105 hotels in Colorado Springs
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85 reviews from our community

    Trip type
Traveller rating
    32
    37
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    3
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Date Rating
Manitoba
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

We are staying at this hotel right now. It's in a great location, easy to find. Located right by the Promenades at Briargate, a group of assorted restaurants and stores. The hotel is clean, well maintained with great staff. The room itself is pretty standard Garden Inn style. Decent sized, clean with lots of storage. We are here on a... More

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See 6 more reviews by countdown6 for Colorado Springs
Sacramento, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

Went to Colorado Springs to visit our son who is stationed at Fort Carson. This property was pretty centrally located (close to freeway) and close to the surrounding bases. Comfortable property, windows opened with a great view of the mountains and great service and meal at breakfast - we needed a couple extra pillows - we only had to ask... More

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See 2 more reviews by JenDal1991 for Colorado Springs
Flat Rock NC, United States
1 review
5 of 5 stars Reviewed 30 April 2013

Excellent property; pleasant staff, comfortable rooms, very good value (less than $100 on weeknight), excellent breakfast service; location easily accessible from I-25 about 10-15 minutes north of downtown, just south of Air Force Academy. Arrived late and parking was slightly problematic, around behind the building. Shopping and services close by at Chapel Hills Mall.

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Review collected in partnership with Hilton Garden Inn

SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
2 May 2013

Thank you so much for putting this review on Trip Advisor! We greatly appreciate the feedback and the positive response! We hope to have you stay with us again! Regards, Shannon Arwood General Manager More

San Francisco, United States
1 review
2 of 5 stars Reviewed 25 April 2013

My room was not made up after being gone for 5 hours...when reported to front desk they said they would immediately send a maid instead a maintance person showed up and did not even know how to make a bed.

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Review collected in partnership with Hilton Garden Inn

SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
27 April 2013

Thank you for the feedback and I apologize about the mixup with the service of the room. That is certainly not the experience we want out guests to have while with us. Please feel free to contact me directly at the hotel if you would like to discuss further. We certainly value your feedback and your business. Regards, Shannon Arwood More

Frisco, Texas
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 9 April 2013

I arrived early and was given a room with a beautiful view of Pikes Peak. The hotel was clean and safe and the wifi connection was strong, which are critical for a business traveler. I didn't use the pool or fitness center, but I did peek in to see them and they looked adequate. I also did not take advantage... More

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SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
10 April 2013

Thank you for taking the time to write a review! I am pleased you enjoyed your stay. We hope you will come and visit us again! Regards, Shannon Arwood General Manager More

Seattle, Washington
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 23 March 2013

Stayed for a night for business. Extremely friendly front desk staff! Room is what you expect at an HGI - no surprises! I saw other reviews discussing the rock hard bed. For me, that was heaven! Close access to the airport and interstate.

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SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
25 March 2013

Thank you so much for the excellent feedback! I am pleased the beds were perfect for you nad you had a compfortable night's rest! We look forward to having you visit us again! Warm Regards, Shannon Arwood General Manager More

Des Moines, Iowa
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 March 2013

Decent hotel that is right off of I-25. Easy access to Garden of the Gods (5 min away) and Pikes Peak. Nice Shopping Center right across the street with atleast 6 dining choices. Good breakfast options with cooked to order food (for a very reasonable cost). I recommend pre-paying for breakfast then it is all you can eat.

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See 2 more reviews by AJ D for Colorado Springs
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
20 March 2013

Thank you for providing comments on your stay! We appreciate the feedback and I am pleased you enjoyed your breakfast. Just for clarification, the breakfast is always a Full Cooked to Order and All You Can Eat. The prepay for breakfast is an excellent option as it is included in the guest room rate at a substantial discount. We certainly... More

Olathe
2 reviews
3 of 5 stars Reviewed 6 March 2013

The bed was supposed to be adjustable, but I could not notice any difference. By the end of the week my back was in knots. The rooms are extremely noisy, I was on a job working late so needed to sleep late, was woke up every day bay talking in the hallways, slamming doors, and conversations from the rooms next... More

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SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
7 March 2013

Thank you so much for the feedback regarding your recent stay. I am so sorry that the noise and bed confort were and issue during your visit. Please feel free to contact me directly to discuss further if you wish. That is certainly not the experience we want you to have and I apologize that the desk staff was not... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 March 2013

I stay here weekly and give this HGI high marks. Have stayed in several other properties in Colorado Springs and find this HGI with great location, room service from Champps Americana restaurant, well appointed rooms, fast & cleanly service and made to order, hot breakfast. Located across the street from the Promenade Shops at Briargate so if you need to... More

Was this review helpful? Yes 1
See 3 more reviews by Rex A for Colorado Springs
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
6 March 2013

Thank you so much for such excellent feedback! I am so happy to hear that you enjoy our location and our team and that you took the time to share that information! We look forward to seeing you again! Regards, Shannon Arwood General Manager More

Eugene, Oregon
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 March 2013

Overall, this was a very good choice for a place to stay in Colorado Springs. It's close to I-25, but far enough away that I never heard any highway noise. My room was clean and the staff helpful on the rare occasion that I needed anything. The only negative aspect was that my room was warmer than I would have... More

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See 3 more reviews by T P M for Colorado Springs
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review
6 March 2013

Thank you so much for the feedback on your stay! We are pleased you enjoyed it. If we can ever help with a room issue, like the thermostat, let us know and we will send someone up right away! We hope to ahve you as our guest again! Regards, shannon Arwood General Manager More

 
 
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Additional Information about Hilton Garden Inn Colorado Springs

Also Known As:
Hilton Garden Inn Colorado Springs Hotel Colorado Springs
Hilton Garden Inn Colorado Springs Hotel
Hilton Colorado Springs
Colorado Springs Hilton
Address: 1810 Briargate Parkway, Colorado Springs, CO 80920
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Colorado Springs
#25 Business Hotels in Colorado Springs
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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