Called the morning of my scheduled arrival (Dec 26th) to request early check in after an exhausting week and was pleasantly surprised to find they had rooms available at 11 a.m.! Front desk staff, both on the phone and in person, were extraordinarily friendly and helpful, as were the bell and door staff. I had requested a "quiet" room and...
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Dear RockDiva,
I'm so happy to hear that you had such a nice experience with so many of our hotel outlets and staff. I really wish you had the opportunity to see the Peaks Lounge on the 27th floor as it has truly one of a kind views and service. Next time you visit Denver be sure to make the...
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Spent New Year's Eve here. The check-in computers were down, but the person that checked us in was SO nice and helpful. Had great policy for guests on New Years Eve and couldn't be disturbed by others. Breakfast was good and server was nice although he had been working all night. Room was clean but small. Overall it was a...
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Dear mossagate,
I'm please to see that you appreciated our security procedures on New years Eve. We always love to see how our guests respond to them so we can continue to improve and I'm glad it was a positive addition to your stay. I have passed on your comments about our wonderful servers to their management for a little...
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You gotta take a chance and go stay in this hotel. We celebrated our anniversary here with delight. The 27 PEAK lounge has the most amazing views and great drink specials and appetizers. The resturuant had beautiful Prime Rib buffet. This is a great get away in the Denver Downtown.
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Dear quantum_stress,
I am delighted to hear that you so enjoyed your stay with us. I'm also glad you got the chance to sample so many of our amenities. Happy anniversary once again and we hope you think of us next time you come downtown!
Sincerely,
Jake Rubinstein
Hotel Assistant Manager
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This is a great location when visiting Denver. Located in the center of downtown it's within walking distance of the Convention Center, state capital building, pedestrian mall and LoDo. It's also a short drive or bus trip to the Zoo and City Park. The room was standard for this class of hotel with a nicely updated interior (newer linens, granite...
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Dear washingtondcgirl,
I'm glad that on your trip out from DC you had a great downtown experience. It sounds like you got out and explored the town a bit but I'm happy our central location ensured that you could avoid lots of driving. I love that sun terrace the hot tub is on and I'm glad you found it while...
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For a recent business trip I needed a hotel room and use of a small meeting space. Upon short notice I had difficulties finding a hotel that had both available. The business reservations manager was outstanding and upgraded my room to a parlor suite with full dining table and kitchenette for less than the cost of a meeting room. Attention...
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Dear susieQ777,
I'm happy to hear that we were able to accomodate your meeting needs so thoroughly. I have passed on your compliments to our bell and reservations staff. We look forward to having you back in the future if you have another meeting or just want a mile-high gettaway!
Best regards,
Jake Rubinstein
Hotel Assistant Manager
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From the moment my husband and I walked in to the hotel, we felt at home. We stayed for three days over Christmas, and every aspect of our visit was very enjoyable. From the doorman, to registration, to housekeeping, the restaurant and staff, and everything in between, everybody we encountered was polite, helpful and genuinely seemed to care about our...
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Dear Paige B,
I'm glad we were such an enjoyable home for your holidays. Thank you for your kind words and I hope we see you down from Broomfield again soon! (PS: We have another awesome prime rib buffet I'm sure you'd love every Fri/Sat!)
Best regards,
Jake Rubinstein
Hotel Assistant Manager
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$250.00 room for $89.00 Great valet service - make sure you park in the hotel garage - the concierge could not be stumped by any question posed by this first-time visitor to Denver.- she is an experienced world traveler and is able to anticipate any need one may have. The 27th floor lounge is quite spectacular and is frequented by...
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Dear MandGPittsburgh_PA,
Thank you for your wonderful comments! I'm glad you had such a great time here and got to enjoy so many aspects of our hotel. I will definitely pass along your praise to our concierge and housekeeping managers. We look forward to having you back soon!
Best regards,
Jake Rubinstein
Hotel Assistant Manager
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The Regency Denver Hyatt is a great hotel. The employees were very kind and helpful. The room we stayed in was spacious, clean and comfortable. It was not a regular hotel room and cost a little more but was worth it. The workout room and pool are nice, as well as the partially outdoor hot tub. It is great to...
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Dear mazotti,
Thank you for such an awesome review even though there were a couple glitches throughout your stay. I'm glad you found our gym so enjoyable as it's one of my favorite things to highlight for an arriving guest. I'm sorry to hear about the troubles in the garage. There is a call button at the exit gate but...
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I being a 18 year old highschool guy came to Denver for a family reunion and stayed at the Hyatt. I brought my Xbox for as any other teenage guy, are eager to play some of the new games. But.... Even though the tv has all the input plug-ins needed, the hotel still locked the tv inputs which forbidden me...
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Reviewed 17 December 2011
I being a 18 year old highschool guy came to Denver for a family reunion and stayed at the Hyatt. I brought my Xbox for as any other teenage guy, are eager to play some of the new games. But.... Even though the tv has all the input plug-ins needed, the hotel still locked the tv inputs which forbidden me...
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Reviewed 20 December 2011
306 Reviews
152 Reviews
337 Reviews
