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Holiday Inn Select Denver - Cherry Creek


Hotel class 3.0 of 5
455 S. Colorado Blvd., Denver, CO 80246
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Reviews you can trust

52% Recommend
3.0 of 5 stars 51 reviews
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By trip type
All (51)
[ Date ] [ Rating ]
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1 of 5 stars
SterlingTraveler   1 contribution
sterling
31 Jul 2009 | Trip type: Business

My stay at the Holiday Inn Select Cherry Creek was the worst hotel experience I have ever had. There was absolutely no customer service. Check-in was a nightmare as were most encounters with front desk personnel. The front desk personnel were unfriendly and extremely rude. The meeting room was freezing and management seemed unwilling to adjust the temperature to meet... more

Management response from
Jonathan Knisely, Manager

Thank you for your comments. I’m well aware of some of the issues which you had encountered at the hotel during your stay. Regarding the check it was much a shock to us as we were planning on the group arrival on Monday opposed to Sunday. Everything communicated to us by the client had the arrival on Monday. I understand...

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5 of 5 stars
NubianQueen18   1 contribution
Colorado
19 Jun 2009 | Trip type: Business, Solo travel

I was allowed to make copies in the manager's office for a presentation when the business center printer wasn't working. I always enjoy seeing Matthew who remembered me from a former stay. He is an awesome employee. I also enjoyed the Priority Member's activity that was held on the Wednesday that I arrived. more

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1 of 5 stars
JackColorado   1 contribution
colorado
13 May 2009 | Trip type: Couples

confirmation clearly stated "rate includes free breakfast buffet for two". Desk clerk said it was mistake - refused to honor. Manager said he would make it right then called our room to say he thought we were "someone else" and he would not honor. Finally went down the street for breakfast. Next day after threatening to dispute credit card charge... more

Management response from
Jonathan Knisely, MANAGER

Oh behalf of the hotel I would apologies for the confusion. As the group you were a part of their rate did not included breakfast. After further review we noted that your reservation was not booked at the group rate, and instead was booked with a room that’s description states breakfast is included. Upon that discovery we wanted to make...

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1 of 5 stars
pbjOhio   1 contribution
ohio
29 Sep 2008 | Trip type: Business
2
people found this review helpful

This hotel should not be a part of family vacation. It's run down, smelly and not part of the Cherry Creek section of Denver that is upscale. It is located within walking distance of several strip clubs and there is a sex swapping club booked in the hotel on weekends. more

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3 of 5 stars
Joe_33   28 contributions
Chicago
23 Sep 2008 | Trip type: Business, Solo travel

An average hotel. Check-in guy was friendly and helpful. Room was well furnished. Bed too soft for my taste. WiFi worked and was fast. Breakfast was the usual - but annoyed me by being hyped even more than usual. The elevator featured christian music. more

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2 of 5 stars
gundy22   1 contribution
NE
29 Jul 2008 | Trip type: Couples
1
person found this review helpful

Arrived for a weekend with the family . 1st) Check in using priority club and all we were offered was free local calls. After getting in the room I return to the front desk to ask about some other services that go along with the club and a new clerk gets me the correct priority club package. 2nd)the room was... more

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1 of 5 stars
rlstepp   1 contribution
St. Louis
28 Jul 2008 | Trip type: Business, Solo travel

I stayed at this hotel Sun-Thur for 6 weeks in a row and would have stayed there another six months until I checked the Priority Club site and found out they were not giving me points or credits for my stays! Club Reward said that this was because I was getting the "negotiated rate" from the client I am doing... more

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3 of 5 stars
MNHoneymooner   14 contributions
Minneapolis, MN
21 Jul 2008 | Trip type: Family

We booked a suite for me, my husband, son, and mother to stay in, with the hope that the suite would give us all some extra space/privacy. Well, it was technically just one big room with a "wall" (it didn't even go all the way up to the ceiling) separating the bedroom from the living room area. There were no... more

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4 of 5 stars
Travelingduo777   8 contributions
North Dakota
19 Jul 2008 | Trip type: Couples

We came across this room when we were driving around Denver in the middle of the night trying to find an affordable hotel room. This hotel has free parking, however, you need to be there early or have a very compact vehicle to fit into their spots. The room was nice-looked like most of it had been recently updated. The... more

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4 of 5 stars
scotsgirlinalabama   2 contributions
scotsgirl
1 Jan 2008 | Trip type: Couples

Booked through hotwire although my husband is priority club platinum member so they gave us an upgrade and free breakfasts. Room on 9th floor was amazing, looked like it was refurbished. Breakfasts were very good. Ate dinner there one night, it was fine.. Overall very satisfied more

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Holiday Inn Select Denver - Cherry Creek Also Known As

  • Holiday Inn Select Denver
  • Holiday Inn Denver
  • Denver Holiday Inn
Address: 455 S. Colorado Blvd., Denver, CO 80246