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Hilton Garden Inn Fort Collins

3.0 of 5
2821 E Harmony Rd, Fort Collins, CO 80528
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Hilton Garden Inn Fort Collins
Ranked #6 of 29 hotels in Fort Collins
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80 reviews from our community

    Trip type
Traveller rating
    39
    24
    6
    2
    9
Date Rating
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013

I was at the Hilton Garden Inn in Fort Collins on a business trip in April for a week and must say that everything is first class here, the rooms large, beds comfortable, the staff is very courteous and professional. The hotel it is located at about half a mile from my company's office and there are many excellent restaurants... More

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Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
14 May 2013

Hello and thank you for filling out a review with us. I am happy to see you enjoyed your stay with us and that you enjoyed all the great amenities in the area. I am also glad you enjoyed your dinner with us. We just revamped our dinner menu and it is nice to hear some feedback. We look forward... More

North Augusta, South Carolina
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2013

It's a little hard to find back off the road, but once you get there you will enjoy it. The little grill has a limited menu for meals (we had breakfasts and dinners), but the servings are good portions and delicious. Their made to order omlets are delicious. If you get the chicken wings, be prepared for large juicy wings!... More

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Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
8 May 2013

Thank you so much for staying with us and taking the time to fill out a review. I am happy you enjoyed your stay with us and that the food was to your liking. We actually just revamped our menu recently and it is nice to hear some feedback on it. We hope to have you back real soon. -... More

Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 4 May 2013

The room was clean...service was fine. However, if you are looking for a decent night's sleep, the beds are absolutely the worst I've ever slept in. LUMPY and HARD--impossible to be comfortable. I'll spend the day trying to get my back in shape and will probably need a chiropractor to do so.

Was this review helpful? Yes
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
8 May 2013

Hello and thank you for filling out a review for us. I am sorry to hear that the bed was not to your liking. The Hilton Garden Inn GSS beds are definitely more firm than the average mattress. Although I do get a lot of compliments on their comfort, I do get the occasional displeasure comment. I am very sorry... More

Columbia, United States
1 review
4 of 5 stars Reviewed 29 April 2013

We enjoyed our stay but we had a delay in checking in as there was only one person working the desk. The only other problem was that we needed a light blanket to replace the down comforter which was too hot to sleep under.

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Review collected in partnership with Hilton Garden Inn

Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
1 May 2013

Hello and thank you for staying with us. I am glad to see that your overall stay was good. I am sorry of the few concerns you had. Unfortunately at this size hotel, one front desk clerk is the general staffing per shift however we do staff extra on the heavier check-in days. We do provide an extra lighter blanket... More

Aurora, United States
1 review
1 of 5 stars Reviewed 23 April 2013

Not up to the Hilton Experience I was expecting. The Shower I experienced when I got up in the morning around 8:15 was very unpredictable, I set the water temperature and got in the shower and a few minutes/seconds it went to scalding hot to a burn feeling, I immediately reset the water to a perfect temperature and a few... More

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Review collected in partnership with Hilton Garden Inn

Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
1 May 2013

Thank you for taking the time to review us on Trip advisor. All feedback is much appreciated. I was definitely concerned after reading your comments as the level of service you received does not match our general level of service. I was quite shocked to hear about your experience in the breakfast area. I would love to have the opportunity... More

Denver, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 April 2013

I recently had the opportunity to request assistance from the front desk staff and was greeted by a very friendly and helpful staff member, Riki. She exhibits a very positive and professional demeanor and provided exemplary customer service. My request was handled promptly and her assistance made my day, as I once again am reminded by one outstanding staff member... More

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See 2 more reviews by Ben D for Fort Collins
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
22 April 2013

Thank you very much for staying with us! I am happy to see that you were impressed with our hotel and staff. I will pass along your comments to Riki as I know she will also be happy to hear of your compliments. We look forward to having you back soon. - Billy Dye - General Manager More

Colorado Springs, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

This property provides excellent value and service!! From check in to departure, everyone assures your stay is a good one! Try an outstanding steak and a glass of wine in the Bar located in the "Breakfast" area..."American Grill". You can even enjoy it outside by the fire pit with friends you just haven't met yet. This hotel is located just... More

Was this review helpful? Yes 2

Review collected in partnership with Hilton Garden Inn

Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
19 April 2013

Thank you for your review. It sounds like you had a great visit, and I am happy to hear that. It truly is a great location and I am glad you appreciated all the amenities we have to offer here. - Billy Dye - General Manager More

Elk Grove, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2013

This is our favorite place to stay in Ft. Collins. Terrific lobby with nice bar; very attractive seating area with fireplace. Perfect for meeting friends and having a drink. Located across parking lot from Austin's -- one of the best restaurants around. Also across from large new shopping area.

Was this review helpful? Yes 3

Review collected in partnership with Hilton Garden Inn

Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
19 April 2013

Hello and thank you for taking the time to fill out a trip advisor review. Thank you for your kind words and we really appreciate you staying with us. We hope to have you back soon. - Billy Dye - General Manager More

Monument Valley, Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 April 2013

Nice clean place. Lady at the desk when we checked in was very pleasant and our reservation special requests were fully accommodated. Room housekeeping was excellent and everything was in good repair. The room was very quiet. I wasn't to impressed with the adjustable firmness mattress but it could be I didn't spend enough time setting the control. It was... More

Was this review helpful? Yes 3
Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
17 April 2013

Thank you for staying with us and writing a review for our hotel. We appreciate your business. I am happy to see that you enjoyed your stay with us and that we were able to accommodate your special requests. I am sorry to hear that the Hilton Garden GSS beds were not to your liking. We do look forward to... More

Beloit, KS, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 April 2013

This is a very beautiful hotel and we enjoyed our stay. For the price we paid, I thought breakfast should have been included. But like I said we had great service and it was the best stay I have ever had at a hotel.

Was this review helpful? Yes 3

Review collected in partnership with Hilton Garden Inn

Billy D, General Manager at Hilton Garden Inn Fort Collins, responded to this review
19 April 2013

Thank you for your review. We value and appreciate you staying with us. I am happy to see you had an enjoyable experience with us. We look forward to having you back. - Billy Dye - General Manager More

 
 
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Additional Information about Hilton Garden Inn Fort Collins

Also Known As:
Hilton Garden Inn Fort Collins Hotel Fort Collins
Hilton Garden Inn Fort Collins Hotel
Hilton Fort Collins
Fort Collins Hilton
Address: 2821 E Harmony Rd, Fort Collins, CO 80528
Phone Number:
Region: United States > Colorado > Fort Collins
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Fort Collins
Price Range: $$
Hotel Class:3 star (3*)
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