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Extended Stay America - Denver - Tech Center South - Greenwood Village

2.0 of 5
9253 East Costilla Avenue, Greenwood Village, CO 80112 (Formerly Homestead Studio Suites - Denver - Tech Center South - Greenwood Village)
Hotel amenities
Extended Stay America - Denver - Tech Center South - Greenwood Village
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14 reviews from our community

    Trip type
Traveller rating
    4
    2
    0
    1
    7
Date Rating
Highlands Ranch
1 review
1 of 5 stars Reviewed 10 April 2013

I stayed here for a week and this place is disgusting. I talked to the manager and I got changed to another room, but it was the same...dirty! Everywhere looks bad, the entrance, the halls, the elevator, the rooms, etc, etc. and to make it worse there were dogs of a size of a horse running around and making the... More

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
14 April 2013

Thank you for your recent review of your stay. I sincerely apologize that your stay with us was not acceptable and I can assure you that we will address all the cleanliness issues you brought to our attention . Thank you again for providing us with your feedback. I hope that you will contact me directly, at tcs@extendedstay.com, should you... More

Bozeman, Montana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 March 2013

The conditions of this hotel were unbelievable! So dirty and very uncomfortabel bed. Stains on the sheets and hair on the blanket. The floor was very dirty. The hallway was filthy and the elevator. The staff was nice and let us out of our reservation. I am not a high maintenance person and I couldnt even tolerate it.

Was this review helpful? Yes 1
Adrian S, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
21 March 2013

Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate your feedback. I invite you to contact me at tcs@extendedstay.com if you have any additional comments. We would love to have another chance to provide you with a better experience at our hotel the next time... More

Travellers are raving about these Greenwood Village hotels

Courtyard by Marriott Denver Tech Center
4 of 5 stars
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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2013

The location is convenient to the DTC and anything you may need, the rooms are well stocked with cooking utensils and very comfortable, and the staff is great! They are willing to go the extra mile for you- this is literally service with a smile! They are also very friendly and caring - they were nice enough to check up... More

Was this review helpful? Yes 1
Adrian S, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
11 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had a great stay at Homestead Studio Suites - Denver Tech Center South Greenwood Village. I will insure that everyone is aware of the kind words you had to say about the hotel staff, and I will do everything in... More

Fort Qu'Appelle, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 January 2013

What a difference a stay makes. I was quite critical of our last stay, and I must say there was a vast improvement this time. Check in was great, the room and hallways were very clean.Carlos has redeemed himself on this one. I have a personal philosophy that if you criticize, so must you complement when things are improved. Thank... More

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
24 January 2013

Thank you for your great review of our property and the excellent service provided by the associates. I'm thrilled that the staff works so hard to make your stay comfortable. Again, thank you for your great review. We look forward to continue to be your choice when staying in Denver More

Wichita, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 January 2013 via mobile

Yeah it's not the cleanest hotel in the world.. Rooms are ok in size the hallways reek like smoke. The table was dirty when I got the room and pretty much the room is gross plan and simple..plenty of other places to stay that are a lot cleaner...

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Adrian S, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
26 January 2013

Thank you for taking the time to write a review of your stay. I am sorry to hear that our hotel was not up to your cleanliness standards. In response to your feedback, I am stepping up the checking of the guest rooms and having our associates check the hallways, trash-rooms and elevators more often during their shifts. I appreciate... More

Centennial, Colorado
1 review
5 of 5 stars Reviewed 29 October 2012

Value covers many areas for me. Homestead Studio Suites provides the greatest value in the Denver area along with amenities that I consider essential. One of the critical amenities for me is service and willingness to meet customer needs and expectations. I have found the customer service at this institution to be first class. The staff always values my time... More

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Adrian S, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
31 October 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Fort Qu'Appelle, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 October 2012

We have stayed several times in this hotel, with generally a positive experience. But this time the carpets were dirty, the bedspread obviously uncleaned for a considerable period of time, and the smoke detector torn off the ceiling. The staff messed up both the billing payments and the requested rooms. She wrote down room numbers for the second floor when... More

Was this review helpful? Yes 1
Carlos E, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
22 October 2012

Dear Robert Hart, I'm very sorry to hear about you stay. We had no note on file showing you needed a first floor room, otherwise we would have been more than happy to have placed you in one. In regards to the blanket I thought nit was cleaned being that I had washed it myself. Note your feedback is very... More

Denver, Colorado
1 review
4 of 5 stars Reviewed 23 September 2012

I am a Construction Manager who stays in a hotel at least 250 nights out of the year. I have stayed in some very fancy places and some places I spent one night in and refused to stay longer. This Homestead Suites is "Well worth the stay". If you are the common person, who is looking for quality for the... More

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Manager_11525, General Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
27 September 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We are so sorry that we do not offer breakfast or have a pool on property for guests to enjoy. Still, I am happy to hear that your stay with us was really great, and that you would... More

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 September 2012

This is by far the worst hotel we have ever stayed at in Denver. Our room had to be cleaned by the front desk staff. Moldy shower curtain, broken lock on the door. Old nasty furnishings! Stained couch and dirty walls and bedding. Dog hair on the stained carpet.The refridgerator turned on and off all night it sounded like a... More

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Manager_11525, Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
24 September 2012

I recently received a copy of your review at our hotel.  Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post.  Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission is to provide clean,... More

1 review
5 of 5 stars Reviewed 10 August 2012 via mobile

This hotel made me feel right at home...the service was excellent ..the staff was friendly..and our room was very comfortable, clean and everything was in working order...definitely a great hotel experience ..

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Tech Center South - Greenwood Village, responded to this review
13 August 2012

Thank you so very much for your glowing review of our hotel.  Whenever I read comments like yours it always gives me such great pleasure.  My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like... More

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Additional Information about Extended Stay America - Denver - Tech Center South - Greenwood Village

Address: 9253 East Costilla Avenue, Greenwood Village, CO 80112 (Formerly Homestead Studio Suites - Denver - Tech Center South - Greenwood Village)
Region: United States > Colorado > Greenwood Village
Amenities:
Fitness Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #9 of 15 hotels in Greenwood Village
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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