At the lobby, there are cookies for you. At breakfast, you get a fancy omelette station.
But the night before, when I wanted to use the microwave, I found that it had a plate in it, but no rollers. The plate was unstable and could not move. Which made having a microwave practically useless.
Manager said she'd look into it....
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Dear Joteo,
I would like to thank you for notifying us of the problems you experienced during your stay here at the Red Arrow. You are correct, that it is the little things that count, and I apologize that it was several little things that caused your stay to be less than enjoyable. I have investigated your comments and will...
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I was expecting a less than stellar experience for the price I booked the hotel at. To my delight, the rooms were spacious, had all the amenities we needed, and breakfast was great.
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Dear Janetcm,
Thank you so much for taking the time to write a review of your experience here at the Red Arrow. We are truly pleased we were able to exceed your expectations. Surpassing guest expectations is what my staff and I work for on a daily basis. Again thank you, we hope to see you again the next time...
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Pros: clean room, big beds, cheap
Cons: hot tub was gross and tv was so ancient it barely worked
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Every room I have stayed in here has a balcony, coffee machine, refrigerator and cable tv. For the price the hotel charges you can't beat the value. Continental breakfast is great if you get there early in the morning when the food and coffee is fresh. Front-desk staff is super friendly and will go out of their way to help...
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Business put me in Montrose for 3 weeks - a very long time to stay in a hotel! I was greeted by the owner, Scott, who assured me they'd take care of me, and did they ever! I'm a world traveller, and I can honestly say this stay is among the best I've experienced in 20+ years. The room was...
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Dear Patty F,
Thank you, for taking the time to write such an uplifting review. I shared your comments with the entire staff, and it brought smiles to all. Your feedback proves that we are doing a great job. It also challenges us to bring that level of service, to each and every guest that graces our door. It brings...
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Very comfortable stay for a few days. Great hot breakfast with sausage and even an omelet maker. Room had fridge w/freezer and coffee maker. Comfortable bed. Good TV and Internet. Nice complex of laundry, games, exercise room and small spa tub all inside all with covered access. Great in rain. Huge lawn area in back with slides and swings for...
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We were only here for one night, as we worked our way across Colorado, but what a great little property. The rooms are superb, with a huge bathroom. The breakfast in the morning was among the best we had on our trip, certainly better than most hotel breakfasts. The breakfast room was kept clean, and the variety was large, including...
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The hotel was easy to find and the room was HUGE!!! It had everything we needed and more! But we had some problems. The room had a funny smell, like they use some sort of air freshener which if you are sensitive to smells, isn't good. The carpet looked as though it hadn't been vacuumed and the hair dryer, which...
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Dear LadyB319,
Thank you for taking the time to write a review of our property. On behalf of our entire team, I would like to apologize for any inconvenience you experienced. We strive to exceed all guests expectations. Your review gives us great feedback on what we can improve upon in all departments. By telling us what you liked, and...
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Quiet, clean, comfortable...no complaints! Comfortable beds....great breakfast with many hot items...sausage, omelet maker, waffles, etc. Very friendly helpful staff...small outdoor pool (didnt use it). Patio and 2 chairs per room. We are use to budget motels and this is a step up for the same price.
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We stayed in rm. 144 great view of tree in back, stayed 4 days. Best food of all B.W. that we have stayed at. Great coffee, Nice people.
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49 Reviews
