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Quality Inn & Suites

2.0 of 5
78 Federal Road, Danbury, CT 06810
Hotel amenities
Quality Inn & Suites
Ranked #13 of 15 hotels in Danbury
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46 reviews from our community

    Trip type
Traveller rating
    4
    13
    12
    9
    8
Date Rating
New York City, New York
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 15 November 2012

love to share great things about great places and hotels but it seems this happens less and less. As we walked into this nasty place, we already knew it was terrible. Not a single picture online matched the inside of the "hotel". As we walked in, the front desk person, Mr. Rashed Anwar, (an extremely rude and unpleasant man as... More

Was this review helpful? Yes 2
See 3 more reviews by annarchy for Danbury
qualityinndanbury, Manager at Quality Inn & Suites, responded to this review
22 November 2012

I am truly sorry for your experience at our facility and would like to talk to you to resolve this to your satisfaction. Please call me directly at the hotel at 203-743-6701. Manoj GM More

italy
Top Contributor
59 reviews 59 reviews
50 hotel reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 8 November 2012

The receptionist took my coupon but asked for 5 bucks more. In the lobby there were jewelery items for sale (I guess it wasn't a legal activity, but I am not sure). The room was comfortable and clean, maybe too big for one queen bed.

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Somers NY
1 review
5 of 5 stars Reviewed 6 November 2012

How fortunate my husband and I were to spend a warm cozy weekend at Quality Inn during Hurricane Sandy. The staff--particularly front desk associate Rashid--were so accomodating and kind. They went the extra mile to help the guests displaced by the storm. The hot complementary breakfast was an added bonus--eggs, waffles, bagels, good coffee, etc.. The room and bath were... More

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Danbury
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 November 2012

I checked into a room Wednesday because Sandy had knocked out the power in my home. When I got there, I found the toilet didn't flush. The man at the front desk told me to come to the front desk, get a plunger, and clear the toilet myself. The plunger didn't do the job. There was now dirty water on... More

Was this review helpful? Yes 1

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Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 October 2012

I booked with some trepidation due to the negative comments here, but the location was convenient to a funeral we were attending so . . . Frankly, I don't know what the problem is, unless those one-star reviews were paid-for hit pieces. The room we had was perfectly fine, clean spacious and quiet. The breakfast area is small but the... More

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qualityinndanbury, Manager at Quality Inn & Suites, responded to this review
28 October 2012

Thank you for your positive feedback and also for being a member of our frequent stay Choice Privileges Program. We really value your response which validates our hard work and desire to continually improve the guest experience at our hotel. Thank you again. More

Herndon, Virginia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 27 August 2012

Hotel has a very unpleasant, musty smell from hallway to rooms. Both queen size beds had saggy mattresses. The air conditioning didn't work properly. The bathroom was old and stained. We moved one of beds and found food remains. There were bugs crawling on the wall. The nicest way to sum this place up is to say it is run... More

Was this review helpful? Yes 2
qualityinndanbury, Manager at Quality Inn & Suites, responded to this review
18 October 2012

Dear Guest, Thank you for your feedback. We accommodate many guests each evening and strive to make their stay a satisfying one. We are sorry for your bad experience, and assure you this is not normal. We have looked into the issues you mentioned and want to assure you that we have taken steps to rectify them, including finishing renovating... More

providence
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 27 August 2012

Where to start? Upon checking in I found the TV did not work in the room. went to the bathroom and discovered rust stains all over the toilet. The carpet in the room was wet. Upon checking the window, of my first floor room, I discovered it would not close properly nor lock securely. The clerk did offer another room... More

Was this review helpful? Yes 2
Huntingdon, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 July 2012

We only stayed here one night on a trip to Boston. Upon our arrival after 5 hours of drive time, we were told our room was not yet ready. This was at 4:15 when check in was to be at 3:00. While the gentleman at the front desk was very polite and apologetic it still did not soften the blow... More

Was this review helpful? Yes 3
Zanesville, Ohio
Top Contributor
92 reviews 92 reviews
54 hotel reviews
Reviews in 51 cities Reviews in 51 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 20 June 2012

Stayed here June 14 with 2 friends and 2 teens. Even though the room had 2 beds and a sleeper sofa I had to pay $10 extra for the 5th person. This hotel was nice enough, but I thought the price was too high for a week night. The TV was the nicest feature of the room. The bath was... More

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Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 15 June 2012

By this time almost a week into our trip I've adapted to prices in the densely populated Northeast, so $90 with tax for a basic Quality Inn didn't faze me. However I was put off immediately upon check-in to see a pool party getting started. That's the equivalent of not having a pool available on a weeknight when I expect... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Danbury
Quality Inn And Suites
Quality Inn Danbury
Danbury Quality Inn
Address: 78 Federal Road, Danbury, CT 06810
Region: United States > Connecticut > Danbury
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 15 hotels in Danbury
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Complimentary Hot Breakfast, Free WiFi , All Rooms with Microwave and Refrigerator, Indoor Heated Pool , Spacious Rooms. ... more   less 
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