I've been traveling to Hartford for the past 6 weeks now and have been staying at the Hilton Hartford every week. I travel pretty much 50-75% of the year, and let me tell you, there is not a staff that is more friendly than this one. They are very hospitable and always were there when I needed them. The rooms... More

This hotel is an institution in downtown Hartford and the staff reflects an expectation of fine service. More

There is some weird creaking noise that happens near the ceiling by the door of these rooms; like a house settling or something, or like water dripping. With or without the room fan on. It happens every few seconds or so and is really annoying when you're trying to fall asleep. This is in more than one room. A hotel's... More

The Lobby has been refurbished, but the rooms are in bad need of modernisation, for the price you really expect more than a shower curtain and a box TV. The rooms are clean an its an ideal downown location five minutes from main street. The best feature of the hotel is the american style Diner beside the lobby and the... More

I also travel frequently for business and this is your run-of-the-mill standard business hotel. You can see the age of the property in the lobby, rooms, etc. Room service food below par. Don't expect too much and you'll be fine. Location is pretty good as it's walking distance to a good number of decent restaurants on Asylum and off Trumbull.... More

I travel a lot for business and can usually overlook a few weird things, but this Hilton has so many small things wrong that I won't ever stay here again. Nothing large, but so many small things: alarm clock didn't work; when I called to have the clock repaired, it wasn't done; phone line to guest services didn't work from... More

I've stayed in a few spots around Hartford and this is my favorite. Everyone was very nice and welcoming during my stay, even while the hotel was booked to capacity. Easy parking. Quiet and comfortable rooms. The value was decent and they had a nice breakfast area, as well as, a 24/7 pantry. I was only there one night but... More

Lots of noise issues - the walls may as well be tissue. Windows poorly fitted - we could even hear the room below us through the gaps in ours and their windows!!! Parking terrible and not safe for a lady alone at night. Overall stay elsewhere even if the location is ideal for the XL Center you will regret booking... More

First thing is when we arrived there there was a sign saying the Hilton parking was full, when I could clearly see empty spots... So my boyfriend and i had to park in the public parking and carry all of our bags all the way around the confusing parking lot, until we finally figured it out. The line to check... More