My husband stayed at this hotel for one night to attend a seminar. He was very pleased with the customer service and the room he received. At first the room he was given was not cleaned yet so they gave him a handicapped room right near the elevator as requested. It was fine. He called the front desk to request... More

Walked in my room, smelled like damp carpet and mildew. After a long day at a soccer tournament, my teammates and I were looking forward to a quiet night resting for the next days games. Unfortunately we walked into the hotel during the Saints and Sinners halloween ball. The event seemed innocent enough at the start, 200+ middle aged couples... More

Front desk service was great. After that, everything went downhill. Beds are very uncomfortable for two people (sag in the middle). Bathroom was not clean; hair from previous occupants or cleaning staff was everywhere. Bathroom had mold in the corners. Tub would not drain. Shower was either extremely hot or cold - no in between. A/C unit was loud and... More

As a Starwood property, this hotel has to be in the "extreme makeover" list. Last month, we stayed at Four Points in Leominster, MA and found the Leominster Four Points several notches above the Four Points Meriden. Even though we stayed for just one night [Sept. 3], it was not difficult to notice tell-tale signs that this hotel has seen... More

Stayed here for business in the greater Hartford area, on a points & cash SPG award (a superb value-for-money deal). Even though the staff member at the front desk was only on the phone for the first five seconds after I arrived, she apologized for the delay and immediately made me feel welcome. Apparently, they had some sort of promo... More

I was initially nervous about staying @ the hotel aftern reading the reviews, as we were coming in for a wedding. "As they say, you can't believe everything you read." Granted this hotel is a bit outdated, they are undergoing renovations to the exterior, However the room itself is very spacious and I had a great night sleep in my... More

Staff helpful & friendly. Rooms clean and comfortable. Price reasonable. Highly recommend. More

The service was great as was the food. The rooms were average, but felt clean, however the bathrooms were a different story. The seel on the bathroom counter was deteriorating, the floor of the shower had a brown tinge to it, there was rust and grime on the upper corners of the bathroom, and the toilet seat was cracked and... More

Yes, I've read the reviews and was on the fence about staying here but I'd like to point out a few items that made me tip the scale to 3 stars for this property. 1) They are renovating. That's always a big plus for me at repurposed properties. We were at the hotel last weekend and it does appear that... More