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All 14 Norwalk hotels »

Doubletree - Norwalk

3.5 of 5
789 Connecticut Avenue, Norwalk, CT 06854
Hotel amenities
Ranked #5 of 14 hotels in Norwalk
3.5 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    19
    27
    16
    16
    9
Date Rating
NaPo007
Danbury, Connecticut
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed 20 February 2012 NEW

We rented one of the conference rooms for a 3 day business meeting at this hotel recently. Conference rooms was well arranged with speaker-phone when we needed it. Snacks and drinks were plentifully catered. We did this meeting last year as well but we thought that the lunch they catered this year was better. Stayed over one night and the... More

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bpol
Rexford, NY
Senior Reviewer
10 reviews
5 helpful votes
5 of 5 stars Reviewed 29 January 2012

I stayed here when I bid for a hotel room in the area on Priceline. I used to live in this area and I had remembered this location as an old Holiday Inn. Well, it's nothing like that hotel was. It's clean and in very nice condition. Tony at the front desk was as nice as could be and the... More

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January, Manager at Doubletree - Norwalk, responded to this review
31 January 2012

We appreciate your support of the Doubletree by Hilton and hope to see you again on your next visit to Norwalk. More

Ternstyle1952
Toms River, New Jersey
Contributor
17 reviews
29 helpful votes
2 of 5 stars Reviewed 29 December 2011

My wife and I made a reservation on their website for that evening (a Tuesday). Neither AAA nor AARP rates were available, despite the parking lot being less than 1/4 full on our evening arrival. So we were stuck for $200, plus $28 in taxes. For that price, you would expect full channel tv service. No dice. Maybe 20% of... More

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January, Manager at Doubletree - Norwalk, responded to this review
31 December 2011

We did recently experience a short term issue with our satellite service. The issue lasted less than 24 hours, and was an isolated incident. We regret that this was an inconvenience and are sorry that we did not offer the apology you deserved. Feedback from our travelers is reviewed with our team so that we may strive for contined improvement.... More

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Tina R
Providence, Rhode Island
1 review
4 of 5 stars Reviewed 19 December 2011

We stay often as my son has medical treatment in Darien. Everyone is friendly, the room is adequate. We were very grateful for our discounted 'We Care' rate negotiated by our Dr.'s office, but dissappointed that it has recently gone up by approx 50%! Staff makes sure we have a fridge for my son's meds. On the negative side, smoking... More

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January, Manager at Doubletree - Norwalk, responded to this review
31 December 2011

Thank you for your comments regarding your recent experience. We strive to provide the best experience possible. Comments like yours help us make improvements. More

RAKfromMD
Burtonsville, Maryland
Senior Contributor
44 reviews
7 helpful votes
4 of 5 stars Reviewed 4 December 2011

This was my 3rd time staying at this hotel. My mother lives in the area, and with lots of people in town, she did not have room for everyone, so my husband and I stayed here. We checked in late in the evening, but Hector was very friendly and helpful. The Doubletree has a nice bar in the hotel. After... More

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January, Manager at Doubletree - Norwalk, responded to this review
6 December 2011

Thank you for returning to the Doubletree by Hilton. There is no greater compliment than when a guest chooses to return to the hotel. We hope to see you again on your next visit to the area. More

GorapWilton
Wilton, Connecticut
Senior Reviewer
7 reviews
8 helpful votes
3 of 5 stars Reviewed 3 November 2011
3
people found this review helpful

We lost power in the October snow storm and needed a place to stay. This hotel had rooms available when others were sold out, so we booked it. This is an old property that has been updated, but still feels aged and dated. The room was nice enough, and the amenities were at the low end of what you would... More

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January, Manager at Doubletree - Norwalk, responded to this review
6 November 2011

Thank you for your comments regarding your stay during the October snow storm. With so many local residents displaced from their homes due to the storm, the hotel was a very busy place during this time. Being uprooted from your home with little notice and without choice on a cold winter day can be unsetteling. We are sorry you didn't... More

Unitedflyier
Washington DC, District of Columbia
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 31 October 2011

The lobby staff varied a lot, some were great others were not helpful. The hotel was clean an well maintained. The rooms were comfortable and a good size. I did manage to get a refrigerator and microwave delivered to the room after several days of trying. I got a room on the 6th floor and access to the guest lounge... More

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January, Manager at Doubletree - Norwalk, responded to this review
3 November 2011

It's a pleasure to hear you enjoyed your recent visit to the Doubletree by Hilton. Our Executive Level accommodations are a great value with the additional amenities offered. We're glad you got to experience them during your stay. Hope to see you again soon! More

Leila S
Cheshire, Connecticut
2 reviews
1 of 5 stars Reviewed 22 October 2011

I would not recommend bidding in the Norwalk area with Priceline name your own price. Perhaps the Doubletree is more cordial to guests booking through their website directly, but my room was not cleaned when I arrived and the smell of smoke was overbearing. It took hours to get a "smoke machine" to overcome the smell and the machine was... More

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January, Manager at Doubletree - Norwalk, responded to this review
24 October 2011

The Doubletree by Hilton offers 265 well-appointed rooms with 1 King or 2 Queen Beds. The Public areas and majority of our guestrooms are nonsmoking. The hotel offers a small number of designated smoking rooms for those who prefer this option. Guests who book with the hotel directly are able to book specific room types including smoking preference and bed... More

LINDAC77
Lake Winola, Pennsylvania
2 reviews
1 helpful vote
5 of 5 stars Reviewed 26 September 2011

I was looking for a hotel that I could spend some quality time with my daughter and grandsons. This hotel was outstanding in so many ways. First of all the friendly welcome, the delicious cookies, and the beautiful clean rooms. I reserved two rooms and they were both very nicely decorated and clean. My husband kept saying how comfortable the... More

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January, Director of Sales at Doubletree - Norwalk, responded to this review
27 September 2011

Lots of our guests enjoy our beautiful indoor pool. How nice to hear of the wonderful memories that were created for your family. We can't wait to be part of it all again when we welcome you back with another one of those wonderful, warm chocolate chip cookies. Big kids, and little kids alike, everyone loves 'em. We hope you'll... More

HalBoston
Boston
Top Contributor
53 reviews
11 helpful votes
3 of 5 stars Reviewed 26 September 2011

Nice beds, big room. Hot cookie when you check in. Nice after long drive . Convenient close to I-95. More

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January, Director of Sales at Doubletree - Norwalk, responded to this review
27 September 2011

We're glad to hear you enjoyed the convenience of the Doubletree by Hilton, Norwalk. We're easy to get to, located just off exit 13 and we look forward to welcoming you back again. Of course, your warm chocolate chip cookie will be waiting just for you. More

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Doubletree - Norwalk Also Known As

  • Doubletree Norwalk
Address: 789 Connecticut Avenue, Norwalk, CT 06854

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