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Courtyard New Haven Orange

3.0 of 5
136 Marsh Hill Road, Orange, CT 06477
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Courtyard New Haven Orange
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52 reviews from our community

    Trip type
Traveller rating
    11
    18
    15
    3
    5
Date Rating
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 7 April 2013

We stayed at this hotel for one quick night on our way to Hartford. It is very conveniently located off I-95. The Pez Museum is only a half mile away and a fun and inexpensive way to spend an hour. There are a ton of restaurants, bars, and shopping within 1 exit. The lobby has been recently redone and looks... More

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jtcarpen, General Manager at Courtyard New Haven Orange, responded to this review
18 April 2013

Thank you for taking the time to comment on your recent stay with us and we apologize we did not meet your expectations. We strive to offer a quality product for a fair price. We are continuing working on improving the quality of the hotel, as you pointed out we have renovated the lobby, and we have several upgrades planned... More

Finger Lakes, NY
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 14 March 2013

We stay at this hotel every year. It's conveniently located right off I 95, 10 minutes from New Haven, and adjacent to an Outback Steakhouse. That means we can check in, enjoy the great shopping nearby, and put the car away for dinner. The hotel is definitely in need of a redo. Our sink was cracked, curtains were ripped, and... More

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Washington DC
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 March 2013

Spent an entire month there on business. The room was very comfy. Everything worked properly, and there were no eyesores in the room. Housekeeping did an excellent job with cleaning. The "Bistro" was a godsend, especially during our 34" blizzard weekend - love the quesadilla! Not nearly as expensive as room services at other hotels. The staff (including housekeeping and... More

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See 3 more reviews by Stephen P for Orange
Tamworth nh
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 January 2013

Recently I had to travel to Orange Ct for business. Through my corporate travel partner I booked to courtyard. After the booking I read reviews on Tripadvisor about black mold ect. I was truly concerned about my stay. What I found was a decent courtyard (although it does show its age) friendly staff and a clean room. I actually look... More

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Stratford, Connecticut, United States
1 review
5 of 5 stars Reviewed 22 January 2013

My husband and I went away for a night here. We only live one town away, but are the very tired parents of young twin boys, and are very sleep deprived. My mom stayed with our kids and told us to go away for a night. I wanted to stay close, so I did do Priceline and got this hotel.... More

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Baltimore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 9 October 2012

Im here in New Haven, CT on business and trip was going pretty well. Tonight 10/09/12 so far is a night from hell. Someone in a room near mine is smoking what smells like packs of cigarettes. The smell is so overpowering it feels like I'm suffocating. The desk person came up and sprayed febreeze, gave me 2 breakfast coupons.... More

Was this review helpful? Yes 1
jtcarpen, General Manager at Courtyard New Haven Orange, responded to this review
18 October 2012

Like all Courtyard hotels we are completely non-smoking. Unfortunately once a guest chooses to smoke in their room and break the rules the damage is done. As you experienced smoke often travels between rooms. I apologize for your inconvenience and I completely understand how the smoke smell would negatively impact your experience at our hotel. Please feel free to contact... More

Williamsport, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 September 2012

My husband and I stayed at the Courtyard Saturday night. It was one of the few hotels in the area that actually had a vacancy. We were extremely road weary, and checked in at 1:30am at a competitive rate of $99. When I entered the lobby, I noticed it was modern and updated. There were guests sleeping in the lobby... More

Was this review helpful? Yes 4
jtcarpen, General Manager at Courtyard New Haven Orange, responded to this review
4 October 2012

I can understand your concern with the mildew in your guest room and I apologize that we clearly failed to provide you with a quality product. I know that when you spoke with the Assistant General Manager he made sure the room was properly cleaned and the mildew was removed. It also sounds like the staff tried to accommodate you,... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 27 August 2012 via mobile

This courtyard by marriot is located close to 95. When you walk in they have an updated lobby with "the bistro" and a go Board. The staff was freindly and helpful, but their BUISNESS edict is not very good. They do not have any dress code and the staff does not have there name badges all on the same side... More

Was this review helpful? Yes 1
jtcarpen, General Manager at Courtyard New Haven Orange, responded to this review
4 October 2012

Thank you for taking the time to provide feedback on your stay with us. We are continuing to make improvements at the property, including uniforms for our front desk staff, but we strive to provide a clean product and friendly service while we make these changes. More

Cranston, Rhode Island
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 August 2012

We have stayed at this hotel at least 2 times a year for the past 3 years with varying degrees of satisfaction. On the whole, the hotel is clean and well located for our needs. The buffet breakfast is suitable with a good variety and standard quality for this level property. While I have had some struggles with staff at... More

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jtcarpen, General Manager at Courtyard New Haven Orange, responded to this review
28 August 2012

Steve, Thank you for your kind words. Karl is a recent addition to the hotel staff. He is our new Assistant General Manager and his dedication to service has shown itself numerous times in his first few months. We are lucky to have a team member like Karl leading and teaching our staff. We look forward to serving you in... More

seattle
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 17 July 2012

My husband has stayed here once and said it was Ok. We stayed for one night when my son had a very early baseball game. I would not stay there again. The lobby is new and thats it. It was 100+ degrees outside and the staff wasn't sure if they had a functioning ice machine. I couldn't take a deep... More

Was this review helpful? Yes 2
jtcarpen, General Manager at Courtyard New Haven Orange, responded to this review
23 July 2012

Rainescape, I am the new General Manager of the hotel. Reading your critique of the hotel I can understand your frustration and decision not to choose our hotel for your next visit to the New Haven area. I offer my sincerest apology that you were given a room that was not up to the high standard of Courtyard by Marriott.... More

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Additional Information about Courtyard New Haven Orange

Also Known As:
Courtyard New Haven Orange Hotel
Courtyard New Haven Orange Hotel Orange
Courtyard Orange
Orange Marriott
Orange Courtyard
Address: 136 Marsh Hill Road, Orange, CT 06477
Phone Number:
Region: United States > Connecticut > Orange
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Orange
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard New Haven Orange
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