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Quality Inn

2.0 of 5
95 Scott Rd, Waterbury, CT 06705 (Formerly Waterbury Super 8 Motel)
Hotel amenities
Quality Inn
Ranked #3 of 8 hotels in Waterbury
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11 reviews from our community

    Trip type
Traveller rating
    4
    2
    1
    2
    2
Date Rating
Columbus, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

Toilet not fastened to floor! Cold water in morning for shower and shaving. Remote for tv did not work. No place to put soap in the shower.I informed desk clerk of all the shortcomings and all she had to say was "sorry" and giggled.No manager around. No help.

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Gastonia, North Carolina, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 May 2013

seriously, what did this place have that my van doesnt? and sleeping in the van is free. interenet didnt work, no fridge, no microwave. couldnt even access microwave in lobby without front desk taking it in back and microwaving it for me. do you want someone else touching your dinner? honestly if i didnt have a pre-pay i could have... More

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Monica M, General Manager at Quality Inn, responded to this review
17 May 2013

Thank you for taking the time to bring such matters to our attention. We value our guests and always want to know if they are dissatisfied in any way. Please accept my apologies. We take all guest comments very seriously and will use this information to improve services. I hope that in the future you will give us a second... More

Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 of 5 stars Reviewed 10 May 2013 via mobile

Not perfect but pretty close. I wish they'd provide a fridge and microwave but understand their concerns of them getting stolen. Clerk Robert @ checkin very polite and accommodating. Bathroom slightly cramped but nice room and excellent beds. Breakfast was best quality inn breakfast ever and Ana was a joy!! She went out of her way to help my wife... More

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Monica M, General Manager at Quality Inn, responded to this review
17 May 2013

Thank you for taking the time to write a review about your stay with us. We are so happy to know that you enjoyed your stay and were pleased with our staff. We hope to see you again if you find yourself in the Waterbury area! Best regards, Monica Morgan General Manager More

Waterbury, Connecticut
1 review
1 of 5 stars Reviewed 1 May 2013

I chose this hotel recently over others due to the review. Very disappoint, this a MOTEL. All outside access to rooms. VERY noise and the highway is the parking lot. Bathrooms are cramped and the breakfsat is horrible. Found a dirty hair in the bathroom. DISGUSTING. This ho//MOTEL is not worth the stay.

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Monica M, General Manager at Quality Inn, responded to this review
6 May 2013

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. Guest feedback is a great way to provide the hotel with information needed to correct problems and improve services we offer to our guests. We hope to have... More

Groveton, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 29 April 2013

We stayed here as a stop over hotel in route to our vacation. We arrived in the evening, with several people hanging out on the walkway smoking which was uncomfortable to walk by. Our rooms were smoking rooms. When we called the front desk to complain, we were told that we had booked smoking rooms. Due to the fact we... More

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Monica M, General Manager at Quality Inn, responded to this review
6 May 2013

Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. I sincerely apologize and hope that you will give us a second chance to serve your lodging needs. Best regards, Monica Morgan General Manager More

Miami, Florida
1 review
5 of 5 stars Reviewed 15 April 2013

Traveling without my family is a bummer. Having to spend a ton of money on hotels that claim to be better than what they are isn't cool either. This isn't the case here. I didn't expect this hotel to be as nice as it was. Staff friendliness can really be a deal breaker anywhere you go. This Quality Inn impressed... More

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Monica M, General Manager at Quality Inn, responded to this review
6 May 2013

On behalf of our hotel staff, I want to let you know how delighted we were to receive your kind words of praise! Our guests are the most important part of our job and it helps to know we are doing our job well! We look forward to your next stay! Best regards, Monica Morgan General Manager More

Norfolk, Connecticut
1 review
5 of 5 stars Reviewed 11 April 2013

I recently had a pleasant stay at this hotel. Newly renovated, the rooms are clean and comfortable. The staff was friendly and helpful. The complimentary breakfast was also surprisingly enjoyable. I will stay at this hotel again and recommend it to all.

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Monica M, General Manager at Quality Inn, responded to this review
11 April 2013

Thank you for your recent stay at our hotel. On behalf of my staff I would like to thank you for your positive feedback. We are so happy you enjoyed your stay! We hope to see you on your next visit to the Waterbury area. Thank you, Monica Morgan General Manager Quality Inn Waterbury More

Wolcott, Connecticut
1 review
5 of 5 stars Reviewed 10 April 2013

Love this hotel! Recently had to stay in a hotel due to some do-it-yourself repairs that were being done on my house. We decided to stay at the Quality Inn because of its location. Renovations are out of this world and the staff is outstanding! If you have to stay in the Waterbury area, I definitely recommend this hotel!

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Monica M, General Manager at Quality Inn, responded to this review
11 April 2013

We are so happy that you enjoyed your recent stay with us. It is so good to hear the positive impact our renovation is having on our guests. I am always so happy to share positive comments with our staff. We hope you will visit us again soon! Best regards, Monica Morgan General Manager Quality Inn Waterbury More

New Haven, Connecticut
1 review
4 of 5 stars Reviewed 10 April 2013

Wow! What an improvement from the Super8 Days! The recent renovation has improved the aesthetics of the facility and the staff really was pleasant and kind. The complimentary breakfast was hot and delicious. I will definitely stay here again if I find myself in the Waterbury area overnight.

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Monica M, General Manager at Quality Inn, responded to this review
11 April 2013

Thank you for taking the time to write a review about your recent stay. We are so happy that a former guest of Super 8 was able to see the man updates we have made to the hotel. We look forward to your next stay with us! Thank you, Monica Morgan General Manager Quality Inn Waterbury More

New York
1 review
5 of 5 stars Reviewed 10 April 2013

Newly renovated hotel, with clean, comfortable rooms, nice decor, and friendly staff. Very pleasant experience, and we will definitely be staying there again. Got a great night's sleep on a very comfortable bed.

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Monica M, General Manager at Quality Inn, responded to this review
11 April 2013

Thank you for taking the time to write a review of your stay with us. We are so happy you enjoyed your time at our hotel and in the Waterbury area! We hope you will visit us again soon! Best regards, Monica Morgan General Manager Quality Inn Waterbury More

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4.5 of 5 stars 11 Reviews
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Additional Information about Quality Inn

Also Known As:
Waterbury Super 8 Hotel Waterbury
Waterbury Super 8 Hotel
Super 8 Waterbury
Super Eight Waterbury
Waterbury Super 8
Waterbury Super Eight
Address: 95 Scott Rd, Waterbury, CT 06705 (Formerly Waterbury Super 8 Motel)
Region: United States > Connecticut > Waterbury
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites
Hotel Style:
Ranked #3 of 8 hotels in Waterbury
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn
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