BEST WESTERN Executive Hotel of New Haven-West Haven

Also Known As:: Best Western West Haven; West Haven Best Western

Address: 490 Saw Mill Road, West Haven, CT 06516

Phone Number:

Region: United States > Connecticut > West Haven

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 5 hotels in West Haven

Price Range: $

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more less

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Edward R

Worcester

2 reviews

“Greater Than Great”

Reviewed 13 May 2013

I've been coming here since 2008 and over twice a month for two to three nights. I absolutely love this place. As an on-the-road Salesman, I travel every week all year and need a great place to call home. This place is it. From the friendly fantastic front desk to the rooms to the ammenties, this Best Western fits the... More

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Dear Edward, Your comments on our hotel and our performance were most generous and shall be passed on to the appropriate staff members. it is always gratifying to know that our efforts were effective and appfreciated. Sincerely, Jocelyn Rojas Guest & Services Manager More

Kyle J

Birmingham, Alabama

Senior Reviewer

10 reviews

Reviews in 7 cities

5 helpful votes

“Decent for the Price”

Reviewed 10 May 2013

We had spent the night in another Best Western the night before that was AMAZING, so our expectations were fairly high. This location did not necessarily disappoint, but it was not at the same standard as the previous location. The bed was still very comfortable. The room was clean. It is conveniently located. We did experience some issues with a/c... More

Thank you for your comments concerning your stay with us and accept my apologies for any inconvenience you experienced. we appreciate your patronage and hope you will stay with us at the Best Western Executive Hotel-New-Haven-West haven . I can assure you we will do everything we can to make your stay a comfortable and happy one. Sincerely, Jocelyn Rojas More

Carlos M

Woodlynne nj

1 review

“Business”

Reviewed 21 April 2013

Very clean hotel, staff were very nice and tv channel all were HDTV.the breakfast was very good and the location near I 95 is very important for people that are looking easy on and off the road.the carpet is very clean,the 7th floor is fantastic because you can see a beautiful scene.

Dear Mr. Molina, Thank you for taking the time out of your busy schedule to write such a complimentary survey. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. Sincerely, Jocelyn Rojas Guest & Services Manager More

TheBGRTraveler

Bangor, Maine

Contributor

14 reviews

14 hotel reviews

Reviews in 13 cities

4 helpful votes

“Pretty good for the price”

Reviewed 16 April 2013

Overall this was a good hotel. Clean and modern rooms paired with a good breakfast made it an enjoyable stay. The location is average, as it is near no real points of interest (except for 1-95 and a Wal Mart) but is a few minutes drive to New Haven. Other than that a fine hotel for a budget conscious traveller.

Dear The BGRT Traveler, Thank you for taking the time to tell us of your satisfaction with our accomodations and service during your recent visit at our hotel. We certainly enjoyed having you with us. We look forward to your return. Sincerely Jocelyn Rojas Guest & Services Manager More

Mike G

12789

“poor”

Reviewed 18 March 2013

Review collected in partnership with Best Western

Lklawson

7 reviews

3 hotel reviews

Reviews in 5 cities

6 helpful votes

“Not the best choice.”

Reviewed 20 February 2013

Hotel was easy to find just off highway exit and was centrally located to everything we wanted to do. We reserved a room with two queen beds for myself, my daughter and her friend. We stopped when we got into town to see if we could check in an hour early. The man actually laughed at us and said nothing... More

Thnak you for your comments concerning your stay with us (Best Western Executive Hotel-New Haven-West Haven area. i hope you will accept my apologies for ny inconvenience you experienced, I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and... More

AbbyHuntington_NY

Huntington, NY

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Not very clean”

Reviewed 18 February 2013

Yes, It's easy to find, but what is "Executive" about this? Rooms are well lit, but small; mattress was comfy; heat is noisy; bathroom is very small. They should vacuum along the edges of the walls & near if not under furniture. Breakfast room was not vacuumed from Saturday morning when my grandson dropped Cheerios and those Cheerios were still... More

Thank you for your time to complete the Trip Advsior Survey following your visit to the best western Executive Hotel in New Haven-West haven. I am very disappointed we failed to handle all of your requirements in satisfactory manner. Please know that your comments have been reviewed in detail with our hosekeeping department and steps have been taken to ensure... More

woodquack

Houston

5 reviews

1 helpful vote

“An ok place and good value”

Reviewed 7 February 2013

DANIEL S

Bangor, Maine, USA

“Great price, decent hotel”

Reviewed 1 February 2013

ROCchef

CORTLAND

Senior Contributor

28 reviews

17 hotel reviews

Reviews in 21 cities

10 helpful votes

“Great room, very solid hotel”

A very nice property with new, well appointed rooms. Easy access off of I-95, but situated back off the main road so its quiet. The room was on par with a 3-star business hotel - comfortable bed, sofa, micro/fridge and a modern TV with DirecTV. Staff was prompt and professional, but not what I'd call extra-friendly or outgoing. Comp breakfast... More

Thank you for your kind comments regarding our staff and service. And I am so grateful for such a complimentary survey. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western Executive Hotel in... More

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BEST WESTERN Executive Hotel of New Haven-West Haven Reviews, West Haven

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