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Courtyard Hartford Windsor

3.0 of 5
1 Day Hill Road, Windsor, CT 06095
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Courtyard Hartford Windsor
Ranked #5 of 8 hotels in Windsor
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68 reviews from our community

    Trip type
Traveller rating
    19
    29
    11
    7
    2
Date Rating
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Stayed here for business in early May. Very friendly and helpful staff, especially Jackie and Barbara who helped us with setting up our meeting room, packages, and other harried traveler requests. Bistro had a nice selection for lunch and breakfast. Rates typical for Marriott. Hotel hallways could use a refresh and the housekeeping staff could be a bit tidier with... More

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Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
24 May 2013

Thank you so much for sharing your comments with us regarding your recent stay. Guest feedback s always appreciated. We look forward to seeing you when you visit next year! More

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

I stayed a couple of nights on business and this Courtyard is nothing more than a highway exit stopover. I do not understand the “Cozy”, “World Class” and “Amazing” TripAdvisor reviews offered by other guests at this property. The staff is friendly enough, but this is a basic two story motel that appears to have been rebranded by Courtyard. The... More

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Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
24 May 2013

Thank you for staying with us. We are very sorry that your stay was a disappointment. Since your visit we have begun to change the lighting in the rooms and hallways. We also have a complete room renovation scheduled for 2013. This includes guest rooms, hallways and stairwells. We are very excited about our renovation. In 2012, we completed the... More

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 16 May 2013

I cannot remember when I have stayed at a hotel that didn't have free coffee in the lobby. This one doesn't. And when I mentioned it, the person at the desk said that Courtyard is doing away w/free coffee in all its hotels that have Bistros. I've been a really loyal Marriott fan over the years, but y loyalty is... More

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Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
24 May 2013

Thanks for taking the time to write about your experience. I’m very sorry that you were disappointed that we no long offer complimentary coffee in the lobby. In 2012, we opened our Bistro and we proudly brew Starbucks coffee 24 hours a day. We also have extra complimentary in room coffee packs available at the front desk anytime. We currently... More

San Francisco, California
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 13 May 2013

which is surprising as the federal law applies to pools and hot tubs and the pool is still open. ive stayed at this hotel a ton of tons. some of the best staff in the Marriott chain. cute restaurant with a nice assortment of food at a reasonable price. the marketplace you can get beer and wine and other eclectic... More

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Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
24 May 2013

Thank you for sharing your comments and your loyalty to Marriott. We are thrilled you liked the Bistro and the rooms. We are very sorry that you were disappointed that we no longer have our hot tub. We are in the process of expanding our pool deck. This will include a new area for sitting and relaxing by the indoor... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 May 2013

I've been to this property probably a dozen times in the past couple of years. All my trips were for business as my company has facilities in the area. The staff are so nice and eager to help with any problems or concerns. They have also renovated the lobby area which is a bonus. It's always a pleasure to stay... More

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Merrick, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 May 2013 via mobile

Our stay was for a sports tournament in the Hartford area. The staff were great and was a great value for the price. Would look to stay here again if we are going to be in the area. Beds were comfortable and room temp was ok. Sounds from hallway were easy to hear and bathroom could be updated a bit.... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 April 2013

First off the service was fantastic. The person that checked me in was great. Friendly and helpful. The room was clean. It was average could use a makeover. I believe that rooms should be made over every few years. When I was in the room I heard an annoying humming noise. I figured it out to be the fridge. I... More

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Ottawa
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 16 April 2013

We had another good stay at the Courtyard. We visit folks in Hartford every couple of years and we always stay at this place. We really liked the lobby area this time, very open, bright, and the sitting area at the back (facing the enclosed courtyard) is very nice. The eating area is also very nice with a bright menu... More

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Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
19 April 2013

Thank you so much for staying with us again. It’s nice to hear that you enjoyed our newly renovated lobby and outdoor space. Thanks for recognizing our friendly team. We are really lucky to work with a great staff. We are very happy to hear that you got a good night’s rest on our new mattresses. We are scheduled for... More

BAY SHORE
Top Contributor
111 reviews 111 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 5 April 2013

The room was clean, but the hallways are so dark & dingy you already feel you're at Bates' Motel. Whoever decided to save money by putting 10 watt bulbs in the hallway fixtures should be fired. You only get one chance to make a first impression. It was easy on & off the highway, but I wouldn't return. When they... More

Was this review helpful? Yes
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
19 April 2013

Thank you for staying with us. We are very sorry that your stay was a disappointment. Since your visit we have begun to change the lighting in the rooms and hallways. We also have a complete room renovation scheduled for 2013. This includes guest rooms, hallways and stairwells. We are very excited about our renovation. In 2012, we completed the... More

Westford, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 March 2013

I have stayed at this hotel many times over the past several months. The hotel is immaculate, well-managed, and the rooms are well appointed. The hotel is a very spreadout; therefore, trying to get to the lobby can be quite a hike. The Bistro is perfect for the single traveler -- lighter choices, reasonable price, and well-prepared. The hotel staff... More

Was this review helpful? Yes
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review
19 April 2013

Thank you so much for taking the time to comment on your stay. We are very happy you enjoy everything we have to offer. When checking in next time please mention that you would like to be closer to the lobby. We will certainly be glad to accommodate you. Thank you again. More

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Additional Information about Courtyard Hartford Windsor

Also Known As:
Courtyard Hartford Windsor Hotel
Courtyard Hartford Windsor Hotel Windsor
Courtyard Windsor
Windsor Marriott
Windsor Courtyard
Address: 1 Day Hill Road, Windsor, CT 06095
Phone Number:
Region: United States > Connecticut > Windsor
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Windsor
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard Hartford Windsor
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