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All 12 Wilmington hotels

Doubletree Wilmington Downtown

3.5 of 5
700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
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Ranked #6 of 12 hotels in Wilmington
Most recent review
5 of 5 stars Reviewed 17 June 2013
Gardenclaire Skibbereen, Ireland
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147 reviews from our community

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Traveller rating
    27
    57
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Date Rating
Skibbereen, Ireland
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

This hotel is in a very handy spot for downtown and central Wilmington, just a short walk from Rodney Square and all that central Wilmington has to offer. The staff at this hotel are really lovely - very very friendly and 100% super helpful. And the hotel is very nice too, they've had a massive renovation and everything is new.... More

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USA
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

We had never stayed at a DoubleTree before; based on this stay we will be staying at more of them in the future. We were upgraded to an honors room on arrival, which meant free (and quick) wireless access. Of course, everyone gets a free warm chocolate chip cookie (with nuts) on check-in. James, the front desk attendant, was very... More

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
14 June 2013

Thank you for taking the time to let us know about your stay. We are very glad you enjoyed it and I will definitely share your feedback with James and his peers. They take great pride in providing great service! We do hope to see you again soon. Sincerely, Alan Filer General Manager More

Smyrna
1 review
1 of 5 stars Reviewed 11 June 2013

First time staying here and trying to get some work done for a meeting tomorrow. Luckily I got the room that adjoins the elevator shaft which you can hear constantly running up and down. The highligh was finding an old toe nail on the floor so the carpet was obviously not vacuumed before I checked in. I wonder what else... More

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
14 June 2013

Thank you for taking the time to complete a review via TripAdvisor. I do sincerely apologize for the challenges you encountered. I do hope you received my email a few days ago. The cleanliness of our guests is very important to us as we know it is to our guests. I have reviewed with our housekeeping team as we continue... More

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1 of 5 stars Reviewed 10 June 2013

This place is a dump. Shower curtain with mold and horrible odor. Carpet was dirty, with spots, not only in my room but all over the place. Internet was extremely slow. Air conditining sounded like a turbine propeller

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
14 June 2013

Thank you for taking the time to complete a review via TripAdvisor. Our guest feedback is very important to us. I sincerely apologize for the challneges you encountered, as cleanliness should not be in question at any time and I have already reviewwed with our housekeeping team in order to prevent this from happneing again. Please do not hesitate to... More

Martinsville, Indiana
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 June 2013

This venue was chosen to deliver a seminar, and this reviewer did stay overnight. Typically, there is a standard for DoubleTree Hotels, and this facility met those standards adequately. The room was nice, the amenities acceptable )obviously, this hotel just had a medallion change because the shampoo was from a Radisson). Located right downtown, this facility does not have free... More

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See 2 more reviews by LMHC1RPH2 for Wilmington
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
14 June 2013

Thank you for taking the time to post a review on TripAdvisor. I am very glad to hear you enjoyed your stay. And I very much agree about rush hour in Wilmington. Please do not hesitate to contact me at any time. We do hope to see you again soon. Sincerely, Alan Filer General Manager More

Bethany Beach, Delaware
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 June 2013

We stayed here for 2 nights because my husband had an exam at UD Wilmington. This was one of the closest hotels to that site. Check-in was easy...the front desk staff was very nice and the cookie was yummy. Our room was just what you would expect. It appeared fairly clean, the decor was modern, and it was pretty roomy... More

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
14 June 2013

Thank you for taking the time to share feedback on your stay with us via TripAdvisor. We are very happy to hear you enjoyed your stay. I do apologize for the challenge you encountered with the cooling unit in your room and have addressed with our engineering team. We do hope to see you again in the future. Sincerely, Alan... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed 26 May 2013

Stayed here three nights earlier this month (may15-17). Decent location. Poor room service. Blood and gunk on comforters....bed linen smelled bad. Room service didn't replace room essentials including shampoo, conditioner on a daily basis. Called front desk to complain and they were quite cold about this - not even a simple apology.

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
31 May 2013

Thank you for taking the time to send us a review. We’re very sorry the challenges you encountered. I have addressed the problems you mentioned with our housekeeping team. Thank you for alerting us to this issue, and we hope you’ll give us another chance if you return to our area so we can provide you a much improved stay.... More

Kearny, NJ
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 May 2013

I was looking to stay at a Hilton hotel and settled for a Doubletree by Hilton. I was really surprised about the hotel. It was very modern looking and you get a couple of free things. It started off with a free cookie then the bathroom had more free toiletries than most hotels. They even had a list of other... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
31 May 2013

Thank you for taking the time to complete a review on Trip Advisor. We were very glad to hear that you enjoyed your stay. We are happy you were able to enjoy some of the complimentary amenities at the hotel. We do hope to see you again soon. Sincerely, Alan Filer Gneeral Manager More

Brooklyn, United States
1 review
5 of 5 stars Reviewed 24 May 2013

This hotel was an excellent choice. I was tired after a full day of traveling and meetings and there was no issue with getting in, settled and into bed. The staff was friendly and when I needed help I was immediately accommodated. The only issue? There was a bike race the morning of my conference and the gates to the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
31 May 2013

Thank you for writing a review, our guest feedback is very important to us. I am very glad to hear you enjoyed your stay. I do apologize for the challenge you encountered leaving the next day. Unfortunately the company that owns the parking facility did experience some problems that morning due to the race. I have addressed with them to... More

Westerly, United States
1 review
4 of 5 stars Reviewed 23 May 2013

This is the second time I have stayed here. The room is very nice, clean. It was relatively quiet, there was some noise outside the room in the early ours but the staff came and sorted it out quickly. The food was good, with the made to order omelet being one of my favorite things when traveling. The only problems... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
 
 
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Additional Information about Doubletree Wilmington Downtown

Also Known As:
Doubletree Wilmington Downtown Hotel
Doubletree Wilmington Downtown Hotel Wilmington
Doubletree Wilmington
Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Region: United States > Delaware > Wilmington
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Wilmington
Price Range: $
Hotel Class:3.5 star (3.5*)
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