The staff was polite. Our room was clean. There were lots of kids playing in the halls while parents with coolers drank beer and talked in the hallway. The first night we called the desk and someone came up and they got quiet. The next night it happened again but someone else must have called. I guess that's an inconsiderate... More

Stayed for two nights when we visited Longwood Gardens. Room was very clean and large. Bathroom was very tiny. Cookies were delicious :) In and out parking was an extra $15 per day but the rate we got on price line was well worth it!

Hotel was just ok. Food was left out uncovered for almost 12 hours in the hallway, when I called to discuss the situation the staff was rude. On the positive side there was extremely nice rooms and beds, very comfortable! I would not stay here again!

Hotel staff were friendly & helpful with local directions to attractions ( Wintertur, Nemours, Longwood) as well as make some good recommendations to area restaurants. Good workout facility, breakfast area was well staffed with plenty of buffet offerings as well as menu selections. The staff recognized us each morning as a returning guest, hotel rooms have been updated and its... More

I stayed here on a business trip. The room was nice, very clean with all the ammenities I needed. Bed was very comfortable and I got a great night's sleep! The restaurant was not very good. I went for dinner one night and ordered the spinach salad with apples, walnuts, and raspberry vinagrette. The spinach was wilted, the apples were... More

From check-in not having my friends name on record, to waiting nearly 50 min in an not busy restaurant and not getting my salad, there are major problems at this hotel due to the service. One evening both elevators were broken and I had to climb 3 flights of stairs to my room multiple times.

This hotel can be summed up with the word "adequate." Nothing about the stay was offputing but nothing was great about the stay either. A minor flaw was the small size of the shower. Another wasthe hard mattress. It was not like sleeping on a slab of concrete but it was too hard for my tastes. On a positive note... More

They hotel staff was unhelpful, and misdirected me as I tried to help my handicapped uncle to his fifth floor room. People were stopping elevators to smoke joints in them, which made it even more difficult to help him get to his room after he spent a long night at a wedding. Then, we got in an elevator with a... More

Some of the negativity of our stay was not directly the fault of the hotel or staff.......with that said, we were there three nights, the first night the toilet ran off and on all night. They attempted to fix it the next day. The second night our room was located next to a room that was part of a rehearsal... More