The service was average. I had to wait 10 mins to check-in although I was next in line. The front desk agent was not even apologetic. My room was clean thank God. I think this hotel is over rated because of its location. The only person that acknowleged me with warm hospitality was the Asian chef/cook at breakfast. I expected... More

I was here for a conference. The room was very nice, although the bathroom very small and the lightning could be better. I got complementary internet when I checked in, maybe because of the conference. And got a voucher for the nights I didn't need a change of linnens, I think this is very good motivator to stay eco friendly.... More

Since my last review of this property things some things have changed, mostly for the better. The air conditioning system is now easily controllable within rooms and there is a new quite nice exercise facility on the second floor adjacent to the pool. Both of those are improvements. The good things about this hotel remain, including the excellent service and... More

I was in Coral Cables for a one week business trip and was happy to find a SPG hotel near my office. Upon checking in they noticed that while I was solo, my room had double beds (that was the only option available in the booking system I used), the staff upgraded me to a mini suite. The room was... More

This was a return trip for me while attending my son's graduation from UM...this time did not dissapoint and it was a terrific stay. The staff from beginning to end did a fantastic job; wonderful customer service and very cheerful!! We had extended family along so we actually had a group of 5 rooms and not one of us had... More

The Westin in Coral Gables - Miami was perfect for the 3 nights stayed. It is very centrally located, you could actually walk down Miracle Mile for dinner or lunch to all types of restaurants. The service the hotel staff provided was excellent. We received a large room with direct access to the pool. Very nicely kept and maintained.

We spent one night at the Colonnade before departing on a cruise. The location was perfect, short walk to shops and restaurants. Staff was terrific, providing suggestions for restaurants and printed walking instructions. The room was very large, clean, and nicely furnished. We'd stay at the Colonnade again.

Centrally located in Coral Gables with a great staff, the hotel is tired. Apparently, they are in the process of renovating starting with the 5th Floor. Pool area nothing special but will do for entertaining little kids or catching some sun. Gym was closed due to renovation. Self-parking is more costly than valet parking so use the very friendly valets.... More

Despite the rooms feeling old (but clean), hotel is perfectly located within walking distance to lots of restaurants and stores in Coral Gables. Just what you need for a weekend getaway in Miami. Staff is great and services is enough. Can't ask for more.