My friend and my flights were delayed and her phone was broken. The staff Ernesto, Omar and Will were super helpful! They called ahead to the airport bus my friend was on and notified her of our flight delay. Then we had a lovely dinner at the hotel. The food and drinks were fantastic. The bell staff wrapped my Duty... More

The staff at the Concierge was great. We had Steve help us with our luggage and he was so helpful explaining everything we needed to know. We had a short one night stay while waiting for our next day flight, but I found Steve and Terry to be so helpful . We also had Marks shuttle us to Fridays for... More

Fabulous front desk service from Carolyn when we arrived late at night from the airport (our flight was late). She was helpful with directions about parking and getting out the next morning making sure we knew what time breakfast started so we could eat before we left. In the morning when we were leaving, Sandy (in the restaurant) was extremely... More

I would give this hotel a 3.5 rating. With a few changes, this hotel could be a 4. The exterior of the hotel is nothing special, but the location and the rooms made for a good experience. The bed was very comfortable and the foam pillows I requested were already in the room when I checked in. The employees at... More

With over thirty years of managing a seminar company I am not easily impressed by most hotels and hotel staff, but this trip was different. I was speaking at a convention in the Sheraton and was there just three weeks to the hour of having spinal surgery. When I arrived at the desk to check in I guess my smile... More

Stayed here one night on business, received it through Priceline's name your own price. The price was good, but you pay for what you get - room smelled old, average cleanliness, bed comfort, and bathroom. Airport shuttle was prompt, so no complaints there.

The beds were comfortable with nice pillows, all part of a room with stylish decor and large wall sized windows. The lobby bar/restaurant service was slow both times I went, but food was good. Drinks are pricey with limited specials of any consequence. I was part of a group that used most of the hotel meeting space. Well maintained, peaceful... More

Rooms clean, front desk help was on the ball, You won't even hear the palns land or takeoff. The airport and Port are close bye so the ride to them won't cost to much. Close to downtown Lauderdale. Great dinning on Los st went to Mangos and had a great meal, shopping and just walking around

I want to start off by saying that I am SHOCKED by all the negative reviews of this hotel. I am not associated with this hotel whatsoever so my review comes from first-hand experience. I am not expecting a free night's stay, I am just being honest. You can review other reviews I have written to see that I travel... More