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Hawks Cay Resort Reviews, Duck Key, Florida - Florida Keys

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Hawks Cay Resort

4.0 of 5
61 Hawks Cay Boulevard, Duck Key, FL 33050
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Breakfast Included
Hawks Cay Resort
870 traveller photos
Ranked #1 of 2 hotels in Duck Key
4.0 of 5 stars 1990 Reviews
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1,990 reviews from our community

Traveller rating
    942
    530
    264
    146
    108
See reviews for
Families
1000
 
Couples
583
 
Solo
12
 
Business
60
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Venice, Florida
Top Contributor
52 reviews 52 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Service beyond expectations!”
4 of 5 stars Reviewed 13 May 2013 NEW

The setting is beautiful! We checked into our two bedroom villa with kitchen and were totally disappointed! The second bedroom was so small the bed was against wall and less then 3' clearance on other side. Bathroom tiny. Hard to turn around! Wife went to office next morning, as we were out fishing to explain dissatisfaction and Andrew said" What... More

Was this review helpful? Yes 2
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
14 May 2013

Dear Skip T, Thank you for your recent review of Hawks Cay. I'm pleased to hear that you enjoyed your overall experience here, and that our level of service exceeded your expectations. We hope to welcome you back to the Resort soon. Best regards, Jennifer Dinan Jennifer.Dinan@hawkscay.com More

Delaware, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great relaxing spot”
4 of 5 stars Reviewed 12 May 2013 NEW

Do as little as You want or as much as you want. If you stay in the 2 story townhouses, it s very spacious and a full kitchen . Pools are beautiful, lagoon is very nice, dolphins are on site, great breakfast buffet. Get a townhouse with water view, sit on the covered back porch and relax. Nice place to... More

Was this review helpful? Yes 1
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
13 May 2013

Dear Deb43015, Thank you for your recent stay and for your review of Hawks Cay. As a former Ohioan myself, I know how crucial an escape to a tropical destination can be. I'm so glad that we provided you and your family with the fun, relaxing vacation you wanted. You've shared some great points about our multi-bedroom villas. They really... More

FL
Top Contributor
105 reviews 105 reviews
34 hotel reviews
Reviews in 57 cities Reviews in 57 cities
98 helpful votes 98 helpful votes
“Sanctuary Village. Heaven.”
5 of 5 stars Reviewed 8 May 2013

Drove up and two men raced to open the car doors for us, then the resort door. VERY Classy. Check in quick and crazy friendly. Then to Starbucks, again, crazy friendly. Even gave me a Dixie cup of coffee beans because I was soo tired and Loving the scent of the store! The Sanctuary Village looks like a movie set,... More

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Was this review helpful? Yes
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
9 May 2013

Dear StewardessFL, I had so much fun just reading your comments, I can only imagine how much fun you and your family had while here! Great pictures, and your stories really brought a smile to my face. We're thrilled to hear that you enjoyed your family vacation at Hawks Cay. You've shared some fantastic tips about activities, the Sanctuary Village... More

Garner, North Carolina
1 review
“Great experience...”
5 of 5 stars Reviewed 7 May 2013

Spent my birthday weekend there. The front desk team is great. They were so welcoming when I arrived. Andrew, Stewart, Jenny, Jason, Amy Kate some of the front office team I interact with. The valet team remembered my name every time I came down to pick up my car. My room was ready and I got a complimentary upgrade. It... More

Was this review helpful? Yes
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
13 May 2013

Dear floridadiver101, Thank you for choosing to spend such a special occasion with us. We're honored to have helped you celebrate your birthday, and are happy that we provided you with the fun trip you had hoped for. I know that our front office team appreciates your thanks. They really are a great team! We hope to have the opportunity... More

Swartz Creek, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Slice of heaven”
5 of 5 stars Reviewed 6 May 2013

My husband and I chose this resort as our 25th wedding anniversary destination. We had an excellent experience here. The resort offers lots to do if that's what you are looking for in a vacation, but we really enjoyed to laid back quiet side of the resort - the adult pool was very relaxing. The room we had was clean... More

Was this review helpful? Yes
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
7 May 2013

Dear jandmssmith, Thank you for choosing to spend such a special occasion with us, and we hope to be a part of many anniversary celebrations to come. We are so glad that you enjoyed your time at Hawks Cay. We hope to see you again soon. Best regards, Jennifer Dinan Jennifer.dinan@hawkscay.com More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Wouldn't Come Back”
3 of 5 stars Reviewed 6 May 2013

My husband and I stayed for Christmas this year after trying to pick somewhere close to Miami to spend the holiday before we started having kids. That was our first mistake. Do not stay here if you are a single couple. It is loud, and rambunctious. The walls are paper thin... Kids screaming, doors shutting, toilets flushing.... We could even... More

Was this review helpful? Yes 2
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
7 May 2013

Dear RKB041513, Thank you for your review of your Christmas stay with us. I am so sorry that we were not able to provide you and your husband with the relaxing experience that you desired. While Christmas and other holidays tend to be our busiest travel periods for families, and in fact Christmas week is the busiest week of the... More

Lakeland, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
“Couples Trip”
4 of 5 stars Reviewed 6 May 2013

Arrived in a pouring down rainstorm so VERY happy that they had a covered valet entrance! Nice that valet parking is included with the daily resort fee. We stayed in the main hotel and had a pool view room. Nice updated room, but didn't have that "wow" factor for me. Normal hotel room furniture and decor. We are a couple... More

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HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
7 May 2013

Dear Kathy 3679, Thank you for your recent stay with us and for your detailed comments. It sounds like you enjoyed many of the amenities and activities that we have to offer, and I'm so glad you had a fun trip. We hope that we'll have the opportunity to host you again in the future. Best regards, Jennifer Dinan Jennifer.dinan@hawkscay.com More

Fort Lauderdale, Florida, United States
1 review
“terrible billing process”
1 of 5 stars Reviewed 6 May 2013

This resort made a billing error in that they charged the wrong credit card. When i spoke to the front desk they said no problem, call this number and they will move the balance on to proper persons credit card. Then called the billing office to make the correction, they said nothing they could done by law since i had... More

Was this review helpful? Yes
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
7 May 2013

Dear Shayne E, Thank you for your recent stay with us. I apologize for the billing error you encountered. Could you please contact me directly so that I can look into the issue and see if there is a way that we can correct the problem for you? Best regards, Jennifer Dinan Jennifer.dinan@hawkscay.com More

pittsburgh
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
“Beautiful place for a short stay”
4 of 5 stars Reviewed 6 May 2013

We spent several days here, and found it to meet our expectations, for the most part. We had one of the walk-out lanai rooms that faced the adult/quiet pool, and it was perfect. The pool itself was very relaxed and quiet, and at least for the time we were there, we had no issues with people reserving chairs and not... More

Was this review helpful? Yes
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
7 May 2013

Dear pennsyguy, Thank you for your review of your recent stay at Hawks Cay. I'm so glad you enjoyed your time here, and you've shared a great tip about the Lanai Guestrooms along the Tranquility Pool when travelling as a couple. I am so sorry that our dining experiences did not exceed your expectations. I will insure that our Food... More

Miami, Florida, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“A piece of paradise in the USA”
5 of 5 stars Reviewed 5 May 2013

Stayed one night in one of their 2/2 villas with 11 friends and family. The villa had two bedrooms with private bathrooms in each room on the top floor. Downstairs consisted of a living room with a pullout sofa bed, full bathroom and kitchen and a guest room with a twin daybed with trundle bed. Both rooms upstairs had spacious... More

Was this review helpful? Yes 1
HawksCayResort, Director of Marketing at Hawks Cay Resort, responded to this review
7 May 2013

Dear Irene A, Thank you for your review and recent stay at Hawks Cay. It's wonderful to hear that your entire family so thoroughly enjoyed your time with us. I always tell my South Floridian friends that even thought Hawks Cay is a quick drive, you truly feel that you're a world away when you arrive. I'm so glad that... More

 
 
Hawks Cay Resort
Hawks Cay Resort
4.0 of 5 stars 1,990 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travellers say

  • “Very nice” (155)
  • “Adult pool” (74)
  • “Dolphin experience” (50)
  • “Beach grill” (47)
  • “Friendly and helpful” (17)
  • “Pool area” (14)
  • “Tom Harbor house” (13)
  • “Breakfast buffet” (13)
  • “Fire pits” (9)
  • “Salt water lagoon” (6)

What travellers search

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Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, Duck Key, FL 33050
Phone Number:
Region: United States > Florida > Florida Keys > Duck Key
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Duck Key
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Venere, Expedia, Travelocity, BookIt.com, Amex, EasyToBook, Olotels, Otel, Priceline, Hotels.com, Tingo and HotelsClick so you can book your Hawks Cay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay
Hawks Cay Hotel
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Cay Resort Duck Key, Florida - Florida Keys
Hawks Key

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Hawks Cay Resort
61 Hawks Cay Boulevard
Duck Key, FL 33050
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