The Hotel overall is not bad. It is close to everything. If you do not mind the train blowing the horn really loud every hour at the intersection 300 yards away then you wont mind this place. Room service is not bad. Although Jacques at the front desk was extremely rude. Joel whom is the Site Manager not a man... More

This had to be the worst hotel that I have ever stayed in. My room was upgraded, so instead of the dirty parking lot that had four broken box springs in the parking lot, I was given a room with the view of the coke machine. My brother came to my room and sat on the bed and the box... More

This hotel is one of the best hotels I have stayed in while vacationing in Fort Lauderdale. I was there in late January and I went back on April 30 to May 7, 2013. The staff is so wonderful and helpful. they go all out to make your stay very enjoyable, starting with the front desks employees to the head... More

We had originally booked a room closer to downtown which turned out to be an extremely sketchy place where we had separate rooms. I was traveling with my husband, younger sister, and her friend, and were in desperate need of something safer. We were able to book last minute over the phone with Shantel. (I think that was her name!)... More

We've just spent the night here, and even tough the rooms really are nice furnitured, our stay was horrible! Cause you can hear ALL the noises from the street (and there is a big one!), from other guests on the walkway and the worst of it is the roar of the train, that passes more than every hour!! Starting at... More

This was our first time staying at a Universal Palms Hotel, and we were impressed to be sure--with the ambiance, amenities, and incredibly friendly service from everyone especially Eddie and his housekeeping team keep my room spotless and Debra thank you for your recommendation for other restaurant nearby. A few points: --We were traveling with a toddler and really appreciated... More

It is a good hotel, nice bathroom, and very clean. The hotel however is right by the commuter rail, and it roars by every hour. The beds are comfortable, but the tv is not exactly modern. Good hotel if you are not planning on spending 18 hours a day in the room.

I was very impressed with this beautiful place and how the staff was so helpful and accommodating--- the room was clean and very comfortable-- -easy access to transportation, to and from Beaches as well as shopping -- the grounds were amazing- I give you all a Five star rating--- M. Baldelli

Nice Hotel I spend only one night to shopping. They received my packages from Amazon without problem i call them and explain the situation and Jackie form the front desk was very helpfull and nice with me, after talk with him i book my room. The next day before i leaving a ask for a late check out and Deborah... More