The hospitalization of a family member brought me to Gainesville on emergency last month, and this hotel became my home away from home for some 10 days. The shuttle service provided all my transportation needs, the central location, offered excellent dining choices when I would return to the hotel late every evening exhausted and hungry. Excellent rate for Shands visitors....
More
Very handy for the University. Not too far from downtown and they also have a courtesy bus. Staff very helpful. Rooms need a makeover. Balcony doors/windows sealed so no outside air and only a view through those of the balcony (and beyond..that is if the windows had ever been cleaned). The balcony was stark, dusty with wind blow general rubbish....
More
Thank you for your review. I would like to know which room you stayed in to address your concerns relating to the air conditioner and our brand new refrigerators with our staff. You can contact me directly at 352-376-1661 ext 114.
Our west side rooms; from the 4th to 6th floor have great views of the University of Florida. We...
More
I checked in on the jan.1 the hotel was emty ,the room I was in you could hear the people next door so I turn the tv on so I could not here them and went to sleep 6pm( it was a long flight)at 1230am the front desk called and woke me to tell me there was a noise complant...
More
Thank you for your feedback regarding your recent stay. I apologize your experience was not as you expected.
In hopes of a future stay with us, please let us know when making your reservation that you would like a end room and preferably no one in the adjoing room as you prefer quiet. We do our best to accommodate requests...
More
Stayed one night here for a Graduation in mid December '11. I was ready to get out of the car and Holiday Inn was the first place I saw. Staff was super friendly upon check-in, they even helped me find where I needed to go for graduation the next day, and most importantly, directed me to the closest location to...
More
I really appreciate your positive feedback. Too often we only hear the negative comments, and more often we need to hear the positive comments as well. Gabie will appreciate the kind words.
Based on your feedback it appears you may have stayed with us during a special event time where hotel rates are peaked in the Gainesville area.
Yes our...
More
I stayed here because I was attending a training at UF. I've never been a fan of Holiday Inn, but I hoped for the best. The room was dirty and like the previous poster I noticed a strong smell of urine. The walls are paper thin. I could hear the entire conversation of the people in the next room. I...
More
I appreciate your review. I apologize that your experience was not as you had expected. If you do ever stay with us again, I hope you can bring your concerns to our staff during your stay to allow us a chance to make your stay a positive one. Thank you so much for recognizing our friendly staff. This means alot...
More
The first thing we noticed as we entered the room was a smell of urine. Room was small and bathroom was rather dirty. There were no breakfast and cafeteria facility, however the staff is very friendly. Overall, we think the hotel is slightly overpriced.
More
Thank you so much for your response. I am sorry you felt disappointed with your stay.
It appears you may have stayed during a special event weekend when prices are peaked within the Gainesville area.
You mentioned that we did not have breakfast/cafeteria area......We do have a Beef O'Brady's restaurant on property that is open for breakfast as well as...
More
Old, Old, Old. Had a room all the way at the end of the hall on the 2nd floor. There was actually a "window shake ac unit in the hall). Dingy, I guess clean enough but you couldn't really tell cuz everything was so worn. Pillows had a slight odor, TV controller didn't work and so TV didn't work. I...
More
Old, Old, Old. Had a room all the way at the end of the hall on the 2nd floor. There was actually a "window shake ac unit in the hall). Dingy, I guess clean enough but you couldn't really tell cuz everything was so worn. Pillows had a slight odor, TV controller didn't work and so TV didn't work. I...
More
This hotel is not fancy, but the location is great. The rooms are clean and comfortable. I would recommend without hesitation.
More
We are at shands for a week and between Holly and Robert helpig us at check in just seemed to make us feel really good, your guest service manager joe was great when we had to move rooms, he came right up with new keys and helped us. Thank you all for a great stay
More
Thank you for the wonderful comments. We are glad that you enjoyed your stay.
Please feel free to contact Joe or me for any future needs.
Thank you,
Shawn Stan, CHA
General Manager
352-376-1661
gm@theuniversityhotel.com
More
I will be traveling to Gainesville for work every month and I was hoping this hotel would be where I would stay. The location is ideal. The lobby has been renovated but the rooms need to be updated. The condition of my room was not a deal-breaker; however, there were so many little problems that I will probably not be...
More
Thank you for taking the time to give us feedback about the property and your stay with us. I am extremely sorry you didn't enjoy your time here. We pride ourself one making every guest happy and it seems that did not happen here.
I know that you spoke with Joe about the room service breakfast misunderstanding, but from your...
More
65 Reviews
94 Reviews
65 Reviews
