Had a lovely 2 night pre cruise stay here in January 2012. I am surprized by some of the negative reviews this hotel received, as me and my partner could not have been happier with our stay. We did get this hotel on Hotwire which may have helped in our review, but for our price, was worth every penny. Checkin... More

I stayed her for a long weekend in February and stayed here a few other times over the years. I have always gotten a great rate on priceline or hotwire. I'm not sure if I would rate it the same paying $350-400/night as you got stay at a Ritz Carlton or Four Seasons for that price. The hotel is quite... More

A purse was stolen from our room while we were poolside. Hotel security was notified as well as the Hollywood police. Security noted that the maid entered the room in the morning. The room was not cleaned when we returned from the pool, however the purse was gone. The fill- in manager assured us that as soon as this was... More

We stayed at the Westin Diplomat for a long weekend in February 2012, and overall enjoyed our stay. We booked a "Grand Deluxe" room and were assigned to a nice 10th floor room with a balcony overlooking the ocean. The king bed is comfortable, the bathroom well-equipped...but a few caveats: The quality of the towels needs upgrading, the assortment of... More

My company recently held their Annual Sales Meeting at the Westin Diplomat. Aside from a line that was backed up for an hour to check in when we first arrived, the meeting went very well (they gave me a complimentary beer while standing in this autrocious line so I forgave them). This hotel seems more geared towards groups using their... More

Went here for a week-end get-a-way but came home frustrated and and disappointed. The wait at the front desk is at the very least 15 min. - even at 1a.m. Had to go back to the front desk several times the next day ( to correct the room assignment, got that wrong) and each time it was a long wait.... More

I came here to spend half a week away from the daily grind. Location on yhe ocean was great. Like most reviews state there is a $20 valet charge. Not a big deal as you have in and out privledges. The key here is to have your car out before the crowds come in. Otherwise you get involved in the... More

This is a great property; especially for business and convention purposes. I really enjoyed my time here. There really isn't much around the property in terms of shopping, however if you ask for assistance at the front desk they will show you where shopping is and how to get there (we cabbed it). I would definitely stay here again. More

I stayed at the Diplomat during a company meeting in March 2011. The entire experience, from check in to check out was terrific. I arrived early in the morning on an overnight flight. Nevertheless, I was checked in immediately by excellent front desk staff. My room was a luxurious, large studio with a decent view away from the ocean. The... More