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All 41 Key West hotels »

Hyatt Key West Resort and Spa

4.0 of 5
601 Front Street, Key West, FL 33040
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Ranked #9 of 41 hotels in Key West
4.5 of 5 stars 481 Reviews
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481 reviews from our community

What travellers say about this hotel
  • Very nice(14)
  • Mallory square(14)
  • Duval street(14)
  • Pool area(12)
  • Gulf view(9)
  • Great location(9)
  • Ocean views(8)
  • Lounge chair(6)
  • Small balcony(6)
  • Next time(5)
Traveller rating
    274
    122
    45
    26
    14
Only show reviews for Family (64) | Couples (272) | Business (10)
Date Rating
rkvaus
Kitty Hawk
1 review
2 of 5 stars Reviewed 11 February 2012 NEW

We stayed at the Hyatt in mid Jan. Not sure that some of these reviewers were at the same Hyatt, because our experience was different. First we arrived about 1pm expecting that maybe they would have a room cleaned and available. No. They took my cell number and said they would call when the room was available. Well no call.... More

Was this review helpful? Yes
HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
13 February 2012

Thank you for completing a review. I appreciate your comments. I am disappointed to learn that we did not meet all of your expectations. Please accept my apology. Our team is usually very good with contacting waiting guests when rooms become available. I do hope that if your plans bring you back to Key West you give us another opportunity. More

clroberts
Eldorado, Illinois
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

I cannot say enough about how nice the hotel was and how friendly the staff are. The place is just beautiful. Within a short walking distance of Duvall St and also the piers. I would definitely recommend the Hyatt Resort to anyone and cannot wait to go back. More

Was this review helpful? Yes
Alicia1015
Minneapolis
Reviewer
5 reviews
14 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

My husband and I stayed at the Hyatt at the end of January and were very pleased with the resort, staff and restaurant. We were upgraded to a king suite with ocean view and it was really nice. The room was huge and bed was very comfortable. There were also two balconies which were nice for relaxing. We had breakfast... More

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HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
10 February 2012

I appreciate you taking time to complete a review. Thank you for the kind comments about our resort. I agree, the Mango Cream Cheese French Toast is Amazing!! We hope to see you again. More

endonurse
Las Vegas
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

This is a wonderful resort. The rooms are beautifully decorated with large living areas. The pool is heated and has a wonderful hot tub. Will definitely stay here again. More

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Anne327
Boston, Ma.
Senior Contributor
33 reviews
22 helpful votes
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Spent 6 nights at the Hyatt last week. On arrival we were greeted with a glass of champagne by the very friendly front desk staff. They were able to accommodate our request for a high floor, even though the hotel was full. Throughout our stay we found all the staff to be extremely friendly, courteous and helpful. Our room was... More

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54321dogsmom2
Greenwood, Indiana
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We recently spent two nights at the Hyatt Key West Resort & Spa where we were pleasantly surprised at every turn. We arrived around noon-time expecting to be told that we'd need to return for check in at a later hour; however, our room was ready and we were checked into the property effortlessly. Additionally in the welcome area, we... More

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HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
8 February 2012

Delighted to read your review of our resort and that you thoroughly enjoyed your stay. Thank you for completing a Tripadvisor review. Feedback from our guests is always appreciated and valuable. We hope to see you again! More

antgina
NY
Senior Contributor
30 reviews
39 helpful votes
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Stayed at the Westin Key West last year & decided to change it up this year. We like to vacation at name brand resort hotels & figured it was a safe bet with Hyatt...we weren't wrong at all! Great location...being next to the marina with lots of restaurants & beautiful views is great. Go to Conch Republic for Happy Hour,... More

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HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
8 February 2012

I appreciate your review and wonderful comments. We do have a very caring staff and they truly enjoy what they do! I will share your comments with them and they love to hear our guest's comments. We will see you again in the future!! More

businessandpleasure1
Chicago, Illinois
Senior Reviewer
8 reviews
1 helpful vote
2 of 5 stars Reviewed 5 February 2012

We've stayed at many great Hyatts and are surprised that this hotel is even called a Hyatt. I think it caters to their vacation club owners and not the traveler. When we opened our windows and saw the pool area and beach, we thought it was great. Then it turned out that we were looking at the resort next door.... More

Was this review helpful? Yes
HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
8 February 2012

Thank you for taking time to complete an on-line review. Your feedback is valuable. I was disappointed to learn of the air conditioning and refrigerator issues. Please accept my apology. I will be sure to address your concerns. While our beach area is small we provide lounges around the pool, upper beach and the dock to accommodate our guests. Also,... More

dcdogmom
Washington DC, District of Columbia
Top Contributor
69 reviews
151 helpful votes
5 of 5 stars Reviewed 2 February 2012

On a quick trip to Key West we decided on the Hyatt because of our past experience as well as the location. Our room was HUGE with a nice view of the pool and a partial water view. The hotel had built a big ledge behind the bed that served multiple purposes (see picture) and gave us tons of room... More

Was this review helpful? Yes
HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
8 February 2012

Thank you for choosing to stay again at the Hyatt Key West Resort. So glad you enjoyed your quick visit to Key West. I will be sure to share the wonderful comments regarding the staff and their level of customer service. They do enjoy their jobs and love to hear the feedback from our guests. I appreciate you taking time... More

suziep032
Short Hills, New Jersey
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I convinced my husband to stay here instead of the Sheraton by Mallory Square. We were both pleasantly surprised and happy that we did. It was so much quieter and easier to come in and out for traveling purposes. I can't wait to go back here again. More

Was this review helpful? Yes
HyattKeyWest12, General Manager at Hyatt Key West Resort and Spa, responded to this review
8 February 2012

Thank you for taking time tom complete a review of our resort. We are very happy to hear you enjoyed your stay and our wonderful island. Look forward to seeing you in the future. More

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Hyatt Key West Resort and Spa Also Known As

  • Hyatt Key West Resort
  • Hyatt Key West
  • Key West Hyatt
  • Hyatt Key West Resort Marina
Address: 601 Front Street, Key West, FL 33040

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Hyatt Key West Resort and Spa
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