upon giving us another room the room quality was not as stated on my confirmation BEAUTIFULLY DECORATED MY- - -. The carpet in this room was wer also but not soaking and had a funky odor will not ever stay there again...

The folks working at reception were polite and helpful. When we booked the reservations on line there was a mistake we didn't catch right away. The manager of this hotel complied with our wishes with no hesitation.

Upon arrival to the room, the kitchen area was dirty, the bathroom was dirty. I cleaned it myself. The road noise was unacceptible.

Front desk very helpful and courteous. Room was clean, but chairs were dirty and torn. Carpet was dirty and lamps were broken.

I love Key West.. So it usually doesn't matter where I happen to stay. The location of this hotel isn't great since its away from Duval and mallory square. However, a great perk is that they offer a shuttle from and to the hotel (day and night ) and you get to park your car right outside the hotel. They... More

I stayed in this hotel for a Conference...stay was enjoyable,location good, price fair. Made me feel like coming back to Key West.