We always spend vacations in a hotel room and, when I saw a 3Bedroom/2Bath on the internet for about the same as we would spend for one moderately priced hotel room, I booked it but reluctantly because it seemed to good to be true and we know hhow that goes. Three days before we were scheduled to depart, I got... More

I always stay in a budget motel. We are not in the room much, so why pay extra money. When I saw the advertisement for $49.00 a night I flipped. I was paying that for a cheesy closet room. Here I was getting a 1700 square ft house. Can't beat that. I felt it had to be better than a... More

Before we could swim in the pool on the first night I had to clean it because of the large number of insects (ants etc.) floating around. We also noticed a couple of ants on the dresser but did not think anything of it (just ants right!). Should have suspected something then. The first morning I woke up to find... More

Don't let the negative reviews fool you!! These people just want to complain! Let's get a few facts in line first!! I was there at the same time as the Aug. 18th review and can assure you the pool was not milky cloudy AT ALL! Over a days' use and peope using it, the pool might look a little in... More

Stayed at Universal Resort Kissammee. Our vacation was almost ruined. The web site is very misleading. The townhome units are not clean. My son found old food under the sofa cushions, there were nest of ants in the bathrooms and roaches in the kitchen. Yes, I said roaches. The thought of taking a roach home and infesting our house was... More

I agree you get what you pay for and I think we got more than we paid for. If I hadn't read the review from June, I was thinking about changing our reservation because of the review before that. Anyway, everything you are charged for are in the contract that you sign before you get there. If you would have... More

I'll put in my two cents worth on this resort. We read most of the reviews before we booked and weren't sure about what to expect so we kept our expectations low. We reserved our villa (3 bedroom, 2bath, full kitchen) through Bookit. This was a site I never used before so I was wary but booked anyway because of... More

This place was really not what we expected!! When we pulled in the outside of the buildings and the landscaping was beautiful, but when we walked into our villa it was another story, our room was dirty and we had a serious ant problem. Our kitchen counters were full of ants if we left food out, and on two occasions... More

Overall, my stay was "average". The staff wasn't very friendly. The villas were spacious and clean. Although there were problems. There was ONLY one television in the 3-bedroom villa we stayed in. The thermostat was also controlled by the office...it was locked inside a plastic container that only the office had the key to. It was very hot during the... More