Can't believe all the bad reviews....this was our second trip to Sunlake..and although the rooms this time were not as nice as last trip...we were happy with them....spacious, quiet, big screen TV, all the amenities except for a few basics....IT DOES TELL YOU THAT when you book....so close to parks, restaurants, shopping, etc. and the price was really low. Some... More

Hi everyone... my name is Gabriela Caballero and I just want to let you all know that this place its in bankruptcy right now, so they close this Resort.... After I read bad comments I am so glad that "book it" called us and told us about it we are going to Orlando next week (July 11-16). Wasn't too much... More

I would give it zero, except we did actually get our money back. Here are the problems: 1. NO receptionist - NO front desk 2. Resort address is a real estate office - that was closed when we arrived late at night. 3. After we managed to find the key, finding the resort in the dark was very frustrating. It... More

We checked in after hours, but the whole process of picking the key and contract from the lockbox was easy. I didnt have to deal with the office again until we checked out. The pool was clean, The hottub was perfect. The wireless access, although only avaiable at clubhouse had a strong reliable signal. The condo was amazingly big. 2... More

I just wanted to post incase Sunlake Resort is still trying to sale rooms. We got a special through Bookit.com for Sunlake Resort. We are scheduled to leave tomorrow and stay for an entire week. We called today to confirm check in times and the people who answered the phone said that Sunlake has filled bankruptcy and all reservations have... More

first the receptionist was rude at check in. When we finally got our room the outside was dirty and it looked like it hadnt been cleaned in years. Inside the carpets were dirty and stained. There were some spots that were wet and when we called to ask why they were wet they had no idea why. After 1 day... More

Rooms were filthy, service was horrible,dryer was broke in one room ,another room had a hole in the bathroom wall,front desk knew about it but didn't care. the third room the air conditioner broke down. Other people had key to our room. The dishes and silverware were mismatched.There was no toilet paper or paper towels. The gym room was a... More

The condo was spacious the only thing was that the rooms are supposed to be non-smoking and even claim to charge a $100 fee if you smoke in them well we don't smoke and as soon as we walked in the condo smelled like cigarette smoke I was worried because my son has asthma. Somebody is not doing a good... More

We are a military family and chose this resort as Shades of Green in the Disney World was booked. Online, the rooms looked nice and we were excited about the prospect of being so close to the parks, enjoying the convenience of an in-suite kitchen, and not breaking the bank on our vacation. After our 8 hour drive with our... More