This was are first & last stay @ resort. Sub-standard at best. The resort has potential and that`s about it. Kids could not use play ground because ground not leveled off & filled with mud puddles. Also surrounded by fire ant mounds. Grounds not well maintained. Two small pools with slippery surface around pool.We are members of Interval`s timeshare,( who... More

This is our fourth stay at a resort in the Kissimmee area. We booked a week stay through an RCI extra vacation and it was under $400 for the week. We were located in unit 2154 A & B. It was two units combined with a common door. One area had a bedroom with two double beds, a bathroom and... More

I don't think I have ever had as much fun at a timeshare as I had here.There staff was absolutely wonderful and helpful.When we first checked in we had an issue with the stove,maintenance was there in 10 minutes to make the repair. The entertainment was extraordinary.My wife and I were having so much fun we never even left the... More

This resort is owned by Wyndham hotel Group, we booked a 3 bedroom villa with this resort because it was rated a 5 stars resort by Interval International timeshare Exchange Company. We are giving this resort a 3 stars base on the value. The resort is centrally located with heavy traffic congestion in this area during rush hours. We found... More

We had a group of 13, where we booked two 3 bedroom suites. The family package was great which included free pizza (enough to feed all) and free round of mini golf for the kids. All loved the pools which were clean and decent temp. Check-in was slow and they originally had us in two different buildings, though they did... More

I placed a reservation on March for May travel, but due to some scheduling issues at work my husband and I were unable to travel. I canceled my reservation 3 Weeks prior to our anticipated arrival date. Well....Star island deducted $400 out of my account and are refusing to refund my money!! Customer service is horrible! I've been transferred to... More

Just returned from a week at Star Island. I have had a timeshare for quite some time and have stayed in lots of places so find myself generally hard to impress. But, reading the other reviews before our trip, I took the advice to heart and set my expectations accordingly. However, still not at all impressed. Good News: We had... More

As most people look for the negative, let me start there. Check in took about 20 mins because the room wasn't ready, when getting your parking pass they attempt to talk you into a breakfast, this is a timeshare sales attempt..say no, and the cleaning staff like to use the luggage carts and hide them in their linen rooms. This... More

My fiancée and I visited the resort for the weekend for some R&R and rented a one bedroom suite. Upon our arrival, the older gentleman at the front desk that checked us in was very grumpy. After talking with him he became very friendly, helpful and responsive, which was great - maybe he was tired. When we got to our... More