This was my first visit to a Residence Inn. Nothing really stood out to me that made this hotel "exceptional" but the staff was extremely friendly. The rooms were clean and comfortable. Well equipped. The AC worked perfectly and was quiet. We had adjoining rooms which made it very convenient. There isn't much to do in the immediate area so... More

Pros: New, large rooms, kitchenette, separate bedroom, living area, two flat screen TVs, desk set with ample outlets, good breakfast, great location (off highway, next to mall and restaurants), great feel. Cons: None More

The Residence Inn in Lakeland, FL is good whether you're staying 1 day or 3 months. If you've never stayed at one you get a suite with full kitchen which is great if you want to keep food in your room. The rooms are clean, up to Marriott standards. The buffet in the morning is surprisingly good. They have eggs,... More

I have worked for Marriott in the past and am hardly impressed. The only staff member who was helpful was Louis, and my room was hardly worth the price. The general manager was also a horror. I witnessed the way she spoke to some of her staff and was quite bothered by it. She was rude and abrasive toward them.... More

The Residence Inn is just fine. There is nothing spectacular about it, except for the fun magnets you can put outside your door. Beds are old and not up to Marriott standards. TVs are also old. Nice to have free popcorn and breakfast. This is an ideal hotel for families looking for a hotel with a kitchen and/or extra room.... More

I recently spent two days at this hotel while on business. The location is very convenient, with a great shopping area and many great restaurants within easy walking distance. The front desk staff were quite helpful in helping me navigate the area and recommended some wonderful places to eat. Check in was a breeze. The room was tastefully decorated and... More

This was our third stay at the Residence Inn. I accompanied my husband on a business trip. The hotel is located on the perimeter of a new shopping area called Lakeside Village. It is within walking distance of many restaurants and shops. It also has easy access to the highway going to either Tampa or Orlando. As you may guess... More

Your first impression starts at the front desk and the female clerk did'nt seem customer service friendly at all. When I walked in the lobby she was no where to be found. As I stood and waited an employee passed by and I asked is there anybody working in the area. He shouted out the womans name. The clerk proceeded... More

We stayed here over Memorial day weekend. We have no complaints, the room was clean, well decorated and comfortable. It had a kitchen with a full size fridge, dishwasher and stove top plus microwave. Kitchen had pots, pans and glasses. Had everything you would need. Check photo's attached. The Hotel has a hot tub, pool and basketball court. They have... More