I am a Marriott Platinum Elite, so I have been to a million Marriott brand hotels. . .this is one of the best resorts we have visited! We took our two babies (8 months and just turned 2..so nothing is exactly "relaxing") - but this resort definitely made a vacation with small children the best thing ever! The pools are... More

Making the guests feel welcome is the first priority of this hotel! We arrived to 6 straight days of rain. Not beach weather! The entire staff did everything they could to make us happily entertained. An excellent Italian dinner on the breeze way, a free barbecue lunch (with beer and soft drinks)' games, free treats for the kids, free movie... More

This is clearly an older property that Marriott Vacation Club completely renovated. There are only six rooms on each floor. Our two bedroom unit had a very nice master with a king bed and nice sized bath. The other bedroom had two queens. There is a second full bath and a huge kitchen/dining room/living room area. The best part was... More

This beachfront location is perfect. We were fortunate enough to get an oceanfront villa which provided a perfect view of the gulf-- great for watching the sunset. This is one of the nicest hotels I have stayed in and was surprised that it was a Marriott. Marco Island is beautiful and so is this property. Don't expect to find a... More

We just returned from a 4 night stay at the Marriott Crystal Shores. We were in 2 villas-a total of 4 couples. We were very disappointed with this property. Upon arrival Sunday, we found out that the parking lot is also a public lot for the public beach shared with this property. Parking is very limited because of this. Also,... More

We are Marriott Vacation Club owners and have been to many MVC properties. This ranks right up there with the best of them. The beachfront location is perfect. We were fortunate enough to get an oceanfront villa which provided an expansive view of the gulf-- perfect for watchiing the sunset. This property is less than 5 years old and looks... More

This staff is so helpful - They went out of their way to make sure our stay was great. We were allowed to check in early. They personally try to get to know their guests and accommodate their needs - they knew all six of our family members' names the second day.

After just having been at Oceana Palms in Palm Beach, the rooms here seemed a little dark and small. With that said, the rooms were very comfortable. I do think they need to be less crowded. The furniture seems to be too big for the space. Upon our arrival, our rooms was ready and we were greeted by a very... More

Outstanding rooms! The views are awesome and the location is the best. I could not ask for a better facility! My reason for a “poor” rating is due to terrible attention at the front desk and because the onsite restaurant doesn’t belong at a Marriott. Overall customer service at this hotel is bad. Lets start with the front desk: I... More