I recently went to Miami on business and stayed for 3 nights at the Epic hotel. The place was great! It was in a great location with awesome views from the room. I really enjoyed the morning coffee and evening wine hour it was a great touch and very appreciated.
More
jimd1202
Thanks for your excellent review. We appreciate your great comments about EPIC, our well appointed and modern rooms with breathtaking views, as well as our central location in Brickell, close to offices, restaurants, shops and the Port of Miami.
We are looking forward to your return.
Kind regards,
Jacqueline Ploettner, Resort Manager
More
I stayed for a conference at the Epic. Excellent and stylish rooms with a stunning view on the harbor and Miami skyline. The service is quite inconsistent from 'ok' to excellent; some stuff did not see when service was required on their own and just reacted when being asked to do so. Where the hotel gets marked down is the...
More
medox_de
Thanks for your comments and for not following your speaker’s suggestions…
We work very diligently to keep our guests warm and comfy, even when the weather in Miami gets unexpectedly cold.
We are glad you found EPIC stylish and well located, in walking distance to many local shops and restaurants.
We hope you will be visiting us again and...
More
I hosted a Board of Directors meeting with a group of about 20 people. I received nothing but praises from this discerning group! The rooms were modern, clean, and spacious. The staff was friendly and helpful. The food in the restaurants was top notch and other restaurants are within walking distance. As with all Kimpton properties, there are evening wine...
More
Sgoudeseun
Thanks for your review and recommending EPIC to other travelers. We are thrilled you and your entire group had a very productive meeting and an amazing time at EPIC. We are glad you checked out our award-winning restaurants AREA31 and ZUMA and had a great dining experience.
We are looking forward to you next visit, with your group or...
More
I stayed 4 nights for a business trip.
I had a great double room, and the bathroom was great: really spacious.
I had business in Brickell, so I was within walking distance. The complimentary happy hour was great, and a perfect end to the work day.
The other reviewers are correct, there is a car show out front every day,...
More
ceclarke1
Thanks you for sharing your comments from your stay. We are so sorry about the wake up calls – please accept our apologies.
We are glad your overall stay was very enjoyable and you appreciated our complimentary wine hour each evening. We would love having you back as our guest – please visit us again.
Best wishes,
Jacqueline Ploettner,...
More
We stayed one night before our cruise and to be honest in hindsight I would have rather stayed at the Epic than go on the cruise....but that is another review in itself :) I loved the room, it was clean and beautifully decorated. The bathroom was really nice with double sinks and an amazing overhead rain shower head. My only...
More
J M
Thanks for your wonderful comments about our rooms, spacious bathrooms and our friendly and intimate service. We appreciate you recommending EPIC to other travelers and planning on returning soon.
Kind regards,
Jacqueline Ploettner, Resort Manager
More
The Epic has some great amenities. They have a wine reception every evening and coffee and tea available in lobby each morning. We ate dinner in the restaurant on the 14th floor. The inside area was way too noisy. We asked to be seated outside and it was much better (ask to be seated by a heat lamp). Food was...
More
cliffview12
Thanks for sharing your feedback from your stay. We are glad to see that you loved our modern hotel with well appointed and super comfy rooms. Your comments about our prompt and friendly service is very much appreciated. Please make sure you bring your sneakers with you again when you visit next – we love to stay in shape...
More
I would love to give the Epic 5 stars but I just can't. Not yet. I would return here again in a second, though. I stayed for one night and had wonderful service from housekeeping and valet. Thank you Housekeeping for cleaning my clothes last minute. The rooms are great and I had one with a wraparound balcony on Biscayne...
More
BulldogMatt
Thanks for sharing your feedback from your stay. We are glad you had a good time and fell in love with our rooms, views and EPIC’s location in Miami, at the edge of Miami River and Biscayne Bay. We are thrilled our staff was able to assist you last minute with some requests. We are looking forward to your...
More
The Junior Suite was nice but having traveled practically the world except for Australia and South America, found that the hotel provided nothing for free despite the very high room rate...not even a cup of black tea (which cost us $12 for room service!). Even the parking is $32 ans they insist on Valet service. Had to wait for 20...
More
Kulwant P
Thanks for your comments. We are glad we had to opportunity to easily resolve these items while you were still our guest. As a part of our “Forgot it?-We got!” program, we do offer kettles, coffee makers and all condiments complimentary to our guest. Just give us a quick ring and it will be delivered immediately. Each morning...
More
Great service, great room (free upgrade). Early check-in from our cruise. Could not fault this place.
More
Stewartytosh
Short and sweet – thank you for your kind words. We are glad our service was ‘right on’ and you felt comfy and pampered from the time you arrived.
Please visit us again.
Best wishes,
Jacqueline Ploettner, Resort Manager
More
Gorgeous hotel, magnificent views, wonderfully professional staff.
Would definitely go back.
One thing to note: there aren't many restaurants or shops in the immediate viscinity, so had to hop on the monorail or take a cab to get to these. Otherwise, had a perfect stay.
More
frequentravelertwo
Thank you for your wonderful review from your stay. We are thrilled to hear that our attentive service and our magnificent amenities convinced you to return in the future. Please make sure you check with our concierge for some dining tips – there are plenty restaurants and some of our local favorites hot spots in walking distance from EPIC....
More
361 Reviews
111 Reviews
425 Reviews
