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EPIC Hotel - a Kimpton Hotel


Hotel class 4.5 of 5
270 Biscayne Blvd Way, Miami, FL 33131
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Reviews you can trust

92% Recommend
4.5 of 5 stars 173 reviews
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By trip type
All (173)
[ Date ] [ Rating ]
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5 of 5 stars
fitzy1984   3 contributions
Sheffield, United Kingdom
6 Feb 2010 | Trip type: Couples New

My wife and I stayed here for 2 nights before boarding a Royal Caribbean cruise ship. We decided to try the Epic based on the reviews on this site and I can say that we were not disappointed! We have booked to stay here again in May 2010 and would recommend to anyone who wants a really nice hotel in... more

Swank.
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5 of 5 stars
Jennfer   13 contributions
Wisconsin
5 Feb 2010 | Trip type: Friends getaway New

I missed this hotel immediately upon exit!! My friends and I were on the club level for one night. The pampering they provide at this hotel is beyond anything I have ever experienced. We were first greeted by Bonato in the concierge area. He was the nicest, sweetest person and so happy to help you. Big smiles when he serves,... more

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3 of 5 stars
OSTexo   1 contribution
Pittsburgh
2 Feb 2010 | Trip type: Business New

My wife and I stayed at the Epic when I was on business in Miami the 19th - 23rd of January. I'll start with the positive points first: 1. Exceptional staff - From the front desk staff to the waitstaff at the restaurant, everyone was very professional, neatly dressed and interested in how our stay was and if anything could... more

Management response from
seanmckeenmiami, Resort Manager

OSTexo: Thank you for the detailed contribution. We appreciate that you mentioned the great aspects of your stay and the not so great. All areas of concern will be discussed with the proper department to rectify. You are completely correct there was no reason for our team to replace hallway tile in the early morning. We made a few mistakes...

WOW!!!!!!!!!
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5 of 5 stars
travelerIllinois66   1 contribution
Chicago
2 Feb 2010 | Trip type: Business

I was in Miami the end of January on Business. My University housed many of us at the Epic hotel across from the James L. Knight Center. I simply CANNOT say enough about this hotel! It is simply beautiful, and the views of the intercoastal are breathtaking. The staff was wonderful and the rooms exceptional. We didn't want to leave.... more

Management response from
seanmckeenmiami, Resort Manager

travelerIllinois66: Thank you for taking the time to write such a wonderful contribution. We are so happy that you enjoyed the exceptional rooms and wonderful staff. Thank you for recommending our property. We look forward to your return visit with us. Warm Regards, Sean McKeen Resort Manager

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5 of 5 stars
SANDAWED   1 contribution
Cavan
1 Feb 2010 | Trip type: Couples

We stayed in the Epic for 5 nights in early November - we arrived from Mexico on route to Ireland. We have done a lot of travel and we were uber impressed by the standards in the Epic. From the moment we set foot in the door to the day that we left we were blown away by the attention... more

Management response from
seanmckeenmiami, Resort Manager

SANDAWED: Thank you for taking the time to write such an impressive contribution. We are so happy that you were so impressed with the attention to detail by all the staff. We will recognize Gene for providing exception service. We look forward to your return visit. Warm Regards, Sean McKeen Resort Manager

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4 of 5 stars
zanychick   6 contributions
Charlotte, NC
30 Jan 2010 | Trip type: Business

I stayed at the Epic for 4 days the past week. The hotel is very clean, luxurious, and the staff were amazing, anytime I had a question, they answered it and room service was prompt and quick. This is a great hotel if you are attending an event at the Hyatt next door there is a short walk under the... more

Management response from
seanmckeenmiami, Resort Manager

zanychick: Thank you for taking the time to write an amazing contribution. We appreciate your comments regarding our amazing staff and prompt service. We look forward to having you stay with us again in the near future. Warm Regards, Sean McKeen Resort Manager

FANTASTIC!
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5 of 5 stars
trake73   10 contributions
FL
23 Jan 2010 | Trip type: Solo travel

I stayed at the Epic for one night for a quick visit to Miami, after previously staying in the summer for business. This hotel is simply fantastic. Everything about the hotel is beautiful - the lobby, the rooms, the view. Front desk staff was fantastic on this visit in November, noting my membership in the Kimpton InTouch program and upgrading... more

Management response from
seanmckeenmiami, Resort Manager

trake73: Thank you for taking the time to write a fantastic contribution. We appreciate you mentioning the fantastic hotel, the fantastic front desk staff and the Kimpton In Touch loyalty program. We will research and rectify the honor bar and billing opportunities. We look forward to your return. Warm Regards, Sean McKeen Resort Manager

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5 of 5 stars
pavacati0ner   11 contributions
Exton, Pa
23 Jan 2010 | Trip type: Business
1
person found this review helpful

I really can't say enough about this hotel. It's beautiful, clean & the pool is great. My room was fantastic. It was a big, clean room and the maid service was great. They made up the room in the am and then came back in the pm (turn down service). So when I walked in my room around 5pm, relaxing... more

Management response from
seanmckeenmiami, Resort Manager

pavacati0ner: Thank you for taking the time to write a fabulous contribution. Thank you for mentioning the fantastic pool staff and the services we provide. We look forward to your return visit. Warm Regards, Sean McKeen Resort Manager

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5 of 5 stars
GeckoinDC   1 contribution
Washington, DC
21 Jan 2010 | Trip type: Business

Saw EPIC on the Top 25 list which jogged my memory that I hadn't sent a review for my stay! (Shame on me!!!!) So, better late than never as they say... Traveled to Miami on two week long business trip with multiple others from my office. (Our team basically spent half of 2009 on the road so we saw a... more

Management response from
seanmckeenmiami, Resort Manager

GeckoinDC: Wow, what a fabulous title. Thank you for taking the time to contribute such a wonderful review and we agree better late then never. Lesli will be so happy that you recognized her. We look forward to your return the next time you are in Miami. Warm Regards, Sean McKeen Resort Manager

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3 of 5 stars
Bobby89   5 contributions
London
17 Jan 2010 | Trip type: Couples

The rooms in this hotel were really lovely- spacious, clean and comfortable, with amazing bathrooms. The pools are warm and have a great view, and the Area 31 restaurant was good. The free internet access and PCs were a great touch. As with any hotel of this size, things do feel somewhat anonymous and business-like, and we couldn't believe that... more

Management response from
seanmckeenmiami, Resort Manager

Bobby89: Thank you for taking the time to write your contribution. Thank you also for mentioning the lovely rooms and the PC's. Our am coffee service from 6-9am and pm wine hour from 5-6pm are coordinated to craft an atmosphere of social gathering and mingling. Ultimately to create a feeling of warmth, togetherness and care; we want the business like...

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EPIC Hotel - a Kimpton Hotel Also Known As

  • Epic Hotel Kimpton
Address: 270 Biscayne Blvd Way, Miami, FL 33131