Thank you for your kind words on your review of our property. I am glad to read that you were pleased with the cleanliness of our rooms and the friendliness of our staff. I am sorry to hear that the beds and pillows were a little too hard. Thank you very much for providing us with your feedback. We hope... More

Thank you for posting such a positive feed back. I truly appreciate your comments regarding the staff and our amenities. Once more, thank you for posting your review. We look forward to having you here for a long time with us. More

Thank you so much for posting a review of our property. I am so glad to hear that your room was clean and you had an overall good stay. I am sorry to hear that the room had a slight odor. I will speak with our housekeeping staff to ensure that this is taken care of immediately. Thank you again... More

I appreciate you bringing your experience to our attention. I am happy to hear that you enjoyed the size of our guest rooms and that the linens were comfortable to sleep in. Still, it upsets me to hear that your first room had a slight odor and the second had a depression in the floor. To uphold our company's high... More

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to respond to your issue in a way... More

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to respond to your issue in a way... More

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More