My family and I stayed at this hotel for a few nights after our cruise. We had stayed here before and although the hotel is pretty basic it was comfortable. However this time the hotel itself is ok and the staff at reception are friendly enough, the shuttle drivers though( except one) weren't very friendly, not sure if due to... More

Do not be fooled. This hotel is not close to Miami airport - it is a long way from the airport. If you don't mind this fact then it's fine. Hotel is clean and basically does what it 'says on the tin'. It's basic, clean and functional.

We stayed here with three friends after a long flight. The hotel is not near the airport and about a 15min car ride, they do offer a free shuttle service until 11pm. The rooms are clean, breakfast has a quite large number of selections available including bacon and bagels on top of the standard(cereal, toast, juice,..). Quite far from the... More

This hotel stands near Miami international airport. A quiet place. Far from Moami beach and Sawgrass mall, but near major stores and Dolphin mall. The pool is for photos only or a refresh in a hot day. It's pretty small. If you stay there you can ask for airport transfer, and malls/outlet transportation. There is no need of car, but... More

My wife booked a CAA rate of $118. The card has her name printed on it but its our family's card. Anyway, they would not honour the CAA rate and charged me full price of $215. This hotel is no where near worth $215!!! The beds were horrible, the included breakfast was fine for this type of hotel. The shuttle... More

We stayed at this hotel on our way back from a recent cruise. The hotel front desk staff were very friendly and helpful. They let us store our suitcases until check in time. We then took the shuttle to the mall. The shuttle driver did not smile, was not friendly and was rude. We had this same shuttle driver to... More

Last year waited over 2hrs for shuttle so made arrival later this year, but still waited almost 4hrs for shuttle??Unexceptable. Will not stay again, also found carpet in room filthy and smelly...Very disappointing for us cause we liked the sourronding area but saw other shuttles of hotels go by the airport over and over again but not best western plus.... More

I booked this hotel the night before a cruise. i got to the Miami airport at 5:30 and I went to the hotel shuttle area and waited, and waited, and waited. Finally, after 2 calls to the hotel, the shuttle comes at 6:50. We drive around the airport and pick up other guests. One couple told me they had waited... More