They offer a top shelf menu for drinks and charge top shelf prices. The bartender was rude and condesending, when questioned why she would use substitute brands of liquor without asking if it were ok. She responded that she always does this and no one has ever complained. Obviously a lie. The location was perfect, and the rest of the... More

Based on previous reviews, I was not sure what we were in for. I had read that others had issues while visiting, so I had my fingers crossed. My wife had some questions prior to our visit, and on one attempt, talked to someone who didn't have much patience or was having a bad day, but on a second attempt,... More

We stayed at the Royal Palm hotel on December 29th, using a whopping 94,000 American Airlines rewards points for only two night stay. What a terrible experience. We were allowed to check in at 530 because we were told there were no clean rooms. When we were getting ready for bed, we found we did not have hand towels or... More

I am here now good location is the only thing I can say. No air conditioning still. Broken elevators. Soiled linens and towels found on chech in. Pool so filthy that parents won't let children swim. A resort fee that you can't avoid for umbrella on Beach and Internet. Fitness equipment all broken and rusted relics restaurant only open for... More

The Royal Palms Hotel has a wonderful staff but the facility is not consistently maintained. The hotel is in the process of remodeling one floor at a time and we were uhfortunate to stay in floor (12) that was scheduled to be remodeled. The carpets were filthy in the room and hallways and this made a very unconfomfortable stay even... More

Prior to arriving on Sunday, Jan. 29th, I called front desk to arrange for early check-in because I am attending a work event at 2PM. I was confirmed an early check-in. unfortunately, upon arriving @ 9:45am, I was rudely informed that our room would not be ready until after 4PM. I referenced my conversation with front desk staff but was... More

The hotel was nice and staff friendly. Excellent location to the beach 2 mins walk. Pool was okay but bit overcrowded. Nice bars and restaurants in the hotel and good beach and pool food and drink service. The rooms were average to good. quite basic, had the AC,wifi, clean bedding and nice showers., TV. Fairly quiet in the corridoors although... More

Thought the location was great! Close to shopping, great restaurants & on the beach! We checked in early, the room was clean & overlooked the ocean. That was all the good. Then it got bad! Lots of renovation going on so I'm assuming if you come back next year at this time, my review will be outdated. So much work... More

I stayed here for 4 nights on business in early February 2012. This was my first time in Miami so I was not sure what to expect. My first impression was that this is not worth what the price dictated but as I stayed, I warmed to the property and area. The highlights and low lights. My reservation was never... More