My mom and I stayed in the hotel February 2012 Prior to the trip, I was able to email back and forth with reservations/concierge. They were able to accomodate all my requests except for fragrance free toiletries. They said to get those would be an additional charge. I guess paying 1800 per night was not enough to cover toiletries. So... More

We stayed at the Setai for Presidents' Day weekend in 2011. The hotel is very nice, with a very luxurious and cool feel and an asian theme. Great location, right on the beach in the northern part of south beach, and right near a bunch of other hotels that also have lounges and restaurants (w, gansevoort, shore club, Delano). Overall,... More

My wife and I stayed at The Setai for a long weekend getaway. We had a very early flight into Miami and arrived at the Hotel by 9am. The front desk staff and manager worked very hard to accommodate our early arrival situation and we had a room well before the official check in time. The experience could not have... More

Nice hotel, nice rooms, good service, but for younger crowd. Pool area is busy with youngsters running around. But its good if that is what you looking for. More

I booked the Setai for a week-end getaway for a birthday for my wife. The first impression is "wow." From the incredibly helpful staff that provides a tour and explanation of the property to the beautiful courtyard to the spa to the pool area, to the beach and the thoughtfully designed and wonderful rooms. It feels like you are in... More

The type of service I expect when I travel to the Far East. Beautiful hotel, room has everything needed. Nothing not to like. Location puts it in easy walk of Lincoln Road and South beach. Would definitely come back to this one. More

We stayed here for 3 nights after a conference in Miami. The rooms were spacious and the attention to detail is impressive. You are treated like royalty upon chefk in as they sit you in a private room with refreshments while they prepare your keys, etc. The pool service for drinks and food in also phenomenal. The breakfast buffet, while... More

We stayed at The Setai over New Year in a two bedroom apartment suite in The Tower. As mentioned in several other reviews there were many practical problems with things not working (internet,TV,outside line on telephone...) and misunderstandings over housekeeping, room service etc but these were all promptly dealt with by delightful staff and we never regretted our decision to... More

Absolutely loved everything. Staff extremely attentive and friendly, grounds gorgeous, food excellent. Have absolutely nothing bad to say about this resort. Would move in for the winter if I could! Spa is fantastic. Service unparalleled. More