Got here.. Told us wont park the motorcycle or let us leave it out front then sent us to 2 parking lots down the street to park it .. When we got there we were told they DO NOT except motorcycles!! When I told the front desk and asked what to do they said sorry and you will have to... More

My wife and I spent four nights at the Richmond. It was an exceptional experience. We had an amazing ocean front room which was very nicely appointed. The beachfront informality of the property made for comfortable access to the beautiful pool, and the beach. I am a dermatologist and there was some nice shade around the perimeter of the pool.... More

we loved our stay at the richmond, it was our first time to sobe. the hotel and rest of the public area's are beautiful, great pool area and right on the beach. the only complaint i would have is this - i called a few days before our vacation to see if there would be anymore charges i would need... More

Great service. My wife and I arrived at hotel and had forgot to advise our bank we would be traveling and upon check in discovered our debit cards didn't work. The French woman behind the counter was not going to let us go without a room for the night. She could have just blown us off. She worked for a... More

What's all the fuss about fellow Trip Advisers? This is a great hotel. Ok, so there may be a problem if you're unlucky enough to get roomed next to some loud, tanked up spring breakers but if that happens just ask to be moved; it's a big hotel. So, what's so good? It's right on South Beach, has a pool... More

My best friend and I stayed here for three nights. We were on a budget, so we didn't expect much luxury, but the location couldn't be beat. When we arrived, we were surprised at how lovely the front of the hotel and lobby was. It looked like a 4 star hotel. ( the only thing that was odd was there... More

We arrived at the hotel after a 4 hour drive to be told they didnt have a room for us due to there system going down . I was rupset as we were on honeymoon and wanted the pool on and the beach close to us .There was a total of 5 people in front of us that had no... More

We spent four nights at the Richmond in April 2013. There were LOTS of positives about the Richmond. Price - You can't stay at a location like this for less. Staff was really nice. Gustavo, who runs the Veranda Restaurant, was so friendly. He always said hello, always stopped by to see how the food was, and how we were... More

The main positive of this hotel is the location. You're right on the main strip, in walking distance of the beach and of some great restaurants. The negative would be the room - if you wind up in the apartment-like suites across the street. The room reminded me of a dorm room furnished with Ikea furniture. Not much luxury to... More